BSOD when exiting MP

eloo · 2007-01-21, 19:56

MediaPortal Version: 0.2.2
MediaPortal Skin: Bluetwo wide
Windows Version: Windows XP (SP2), latest fixes
CPU Type: AMD Sempron 2800+
HDD: RAID 1, 2xSeagate 200 GB SATA
Memory: 1GB
Motherboard: K8N-VM (ASUSTeK Computer INC.)
Motherboard Chipset: Nvidia 410
Motherboard Bios: 0501
Video Card: Geforce 6100
Video Card Driver: WHQL, late november
Sound Card: Soundmax ADI
Sound Card AC3:
Sound Card Driver: 5.10.0.5010
1. TV Card: Hauppauge 150 MCE, pvr_2.0.48.24258_vista_whql
1. TV Card Type:
1. TV Card Driver: Latest
2. TV Card:
2. TV Card Type:
2. TV Card Driver:
3. TV Card:
3. TV Card Type:
3. TV Card Driver:
4. TV Card:
4. TV Card Type:
4. TV Card Driver:
MPEG2 Video Codec: NVIDIA Video Decoder
MPEG2 Audio Codec: NVIDIA Audio Decoder
Satelite/CableTV Provider:
HTPC Case:
Cooling:
Power Supply:
Remote: MCE remote + keyboard
TV: Samsung 26" LCD
TV - HTPC Connection:

--------------------------

Bug primarily occurs after a succelful suspend or hibernation.
On exiting MP (restart, shutdown, exit, suspend or hibernate) a BSOD occurs. I have observed that the crash is certain if the TV can't initialize the TV card (black TV frame in My TV), but can also occur without TV card initializing problems.
I have several minidumps to document this crash all containing the save info refering to stream.sys: http://pastebin.team-mediaportal.com/11846 .
I have tried multiple versions of the Hauppauge MCE150 driver, but same error.

What have I tried?
Multiple reinstalls, MP versions, diffrent RAM, audio drivers, BIOS settings, PCI slots, video card drivers, tv-tuner drivers -> So could it be MP?

---------------------------

So, is this a driver problem or MP crashing my system - let the mystery unfold.

eggz2004 · 2007-02-01, 17:26

MediaPortal Version: 0.2.2.0
MediaPortal Skin: Blue Two
Windows Version: WinXP sp2
CPU Type: AMD Athlon64 +3000
HDD: Maxtor 160 GB
Memory: 520 MB
Motherboard: Asus M2NPV-VM
Motherboard Chipset: Nvidia nforce 430
Motherboard Bios:
Video Card: Nvidia Gforce 6150
Video Card Driver:
Sound Card: Onboard
Sound Card AC3:
Sound Card Driver:
1. TV Card: Hauppauge PVR 150 MCE
1. TV Card Type: Analog
1. TV Card Driver: latest
2. TV Card:
2. TV Card Type:
2. TV Card Driver:
3. TV Card:
3. TV Card Type:
3. TV Card Driver:
4. TV Card:
4. TV Card Type:
4. TV Card Driver:
MPEG2 Video Codec: MPV
MPEG2 Audio Codec: MPA
Satelite/CableTV Provider:
HTPC Case: Antec Fusion
Cooling:
Power Supply:
Remote: MCE
TV: CRT LG 32"
TV - HTPC Connection: Vga input on TV

Hi eloo

Same problem here...glad i'm not th eonly one...
What i tried:
I am using a little program that is killing MP after my suspend PC command and after resuming from suspend it calls MP again...this helps a bit but still some BSOD occurs...
Any help??

diehard2 · 2007-02-01, 17:49

Can you post your logs directly after this happens? Also, if you can find a way to reproducibly cause this, it would greatly help.

eloo · 2007-02-01, 17:51

Dear eggz2004, you dont know how happy you just made me, I was starting to fear I was all alone with this problem. What Hauppauge driver version are you using?

On the hardware side of things, I think we both have Nvidia 410/430 Geforce 6100/6150? any other users with Hauppauge 150 that can confirm this?

As you noticed, killing MP helps a bit, I use PVR scheduler, but still BSODs.

eloo · 2007-02-01, 17:54

Quote:

Originally Posted by diehard2

Can you post your logs directly after this happens? Also, if you can find a way to reproducibly cause this, it would greatly help.

Hi diehard, I will post logs next time this happens (have you seen my debug report?).

Concerning reproduction of the bug: It is certain to BSOD when I try to exit MP, after TV is blank (black screen, can't initialize?). But BSOD can also occur even though TV is functional, but crash is not certain then.

eggz2004 · 2007-02-01, 19:08

Hello, Eloo...
Well it looks like you have a new member in your bug club!!

I updated my drivers recently from "pvr150_500_basedriver_2043_24103" to "WinTV-PVR-150500MCE_2.0.48.24227 (WHQL)" (huge TV quality difference by the way

As i said, and i can confirm that the issues that you explain very well on your post is exactly what happens to me, with or without TV black screen (can't initialize?)

Could you explain me how to get the error log after the crash, so that i can also post it here...?

Thanks

eloo · 2007-02-01, 19:24

Quote:

Originally Posted by eggz2004

Could you explain me how to get the error log after the crash, so that i can also post it here...?
Thanks

Hi, post the logs from your mediaportal/log folder

eloo · 2007-02-03, 19:18

I have attached logfiles where TV is blank/black and exit of MP (standby) results in BSOD.

diehard2 · 2007-02-04, 05:46

Hi eloo, the bad news is that there is nothing obvious in the logs. It is quite difficult these days for software to cause a BSOD. The only thing in MP that I can think of that might cause this, would be the VMR9 exlcusive mode. You can shut this off under "filter control" in the config. Please let me know if that changes anything.

eggz2004 · 2007-02-05, 12:25

Quote:

Originally Posted by diehard2

Hi eloo, the bad news is that there is nothing obvious in the logs. It is quite difficult these days for software to cause a BSOD. The only thing in MP that I can think of that might cause this, would be the VMR9 exlcusive mode. You can shut this off under "filter control" in the config. Please let me know if that changes anything.

Well i will try this tonight... thanks diehard!

2007-01-21, 19:56	#1 (permalink)
eloo Portal Member Join Date: Jan 2005 Location: Aarhus, Denmark Age: 27 Posts: 217 Thanks: 9 Thanked 7 Times in 5 Posts My System	BSOD when exiting MP MediaPortal Version: 0.2.2 MediaPortal Skin: Bluetwo wide Windows Version: Windows XP (SP2), latest fixes CPU Type: AMD Sempron 2800+ HDD: RAID 1, 2xSeagate 200 GB SATA Memory: 1GB Motherboard: K8N-VM (ASUSTeK Computer INC.) Motherboard Chipset: Nvidia 410 Motherboard Bios: 0501 Video Card: Geforce 6100 Video Card Driver: WHQL, late november Sound Card: Soundmax ADI Sound Card AC3: Sound Card Driver: 5.10.0.5010 1. TV Card: Hauppauge 150 MCE, pvr_2.0.48.24258_vista_whql 1. TV Card Type: 1. TV Card Driver: Latest 2. TV Card: 2. TV Card Type: 2. TV Card Driver: 3. TV Card: 3. TV Card Type: 3. TV Card Driver: 4. TV Card: 4. TV Card Type: 4. TV Card Driver: MPEG2 Video Codec: NVIDIA Video Decoder MPEG2 Audio Codec: NVIDIA Audio Decoder Satelite/CableTV Provider: HTPC Case: Cooling: Power Supply: Remote: MCE remote + keyboard TV: Samsung 26" LCD TV - HTPC Connection: -------------------------- Bug primarily occurs after a succelful suspend or hibernation. On exiting MP (restart, shutdown, exit, suspend or hibernate) a BSOD occurs. I have observed that the crash is certain if the TV can't initialize the TV card (black TV frame in My TV), but can also occur without TV card initializing problems. I have several minidumps to document this crash all containing the save info refering to stream.sys: http://pastebin.team-mediaportal.com/11846 . I have tried multiple versions of the Hauppauge MCE150 driver, but same error. What have I tried? Multiple reinstalls, MP versions, diffrent RAM, audio drivers, BIOS settings, PCI slots, video card drivers, tv-tuner drivers -> So could it be MP? --------------------------- So, is this a driver problem or MP crashing my system - let the mystery unfold. __________________ eloo -- Support the development of MP: http://forum.team-mediaportal.com/sh...ad.php?t=12103 -- Danish TV+Radio logos: http://forum.team-mediaportal.com/sh...261#post103261 Last edited by eloo; 2007-01-21 at 20:00. Reason: updating info

2007-02-01, 17:51	#4 (permalink)
eloo Portal Member Join Date: Jan 2005 Location: Aarhus, Denmark Age: 27 Posts: 217 Thanks: 9 Thanked 7 Times in 5 Posts My System	Dear eggz2004, you dont know how happy you just made me, I was starting to fear I was all alone with this problem. What Hauppauge driver version are you using? On the hardware side of things, I think we both have Nvidia 410/430 Geforce 6100/6150? any other users with Hauppauge 150 that can confirm this? As you noticed, killing MP helps a bit, I use PVR scheduler, but still BSODs. __________________ eloo -- Support the development of MP: http://forum.team-mediaportal.com/sh...ad.php?t=12103 -- Danish TV+Radio logos: http://forum.team-mediaportal.com/sh...261#post103261

2007-02-03, 19:18	#8 (permalink)
eloo Portal Member Join Date: Jan 2005 Location: Aarhus, Denmark Age: 27 Posts: 217 Thanks: 9 Thanked 7 Times in 5 Posts My System	I have attached logfiles where TV is blank/black and exit of MP (standby) results in BSOD. __________________ eloo -- Support the development of MP: http://forum.team-mediaportal.com/sh...ad.php?t=12103 -- Danish TV+Radio logos: http://forum.team-mediaportal.com/sh...261#post103261

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2007-02-01, 17:26	#2 (permalink)
eggz2004 Portal Member Join Date: Oct 2006 Posts: 45 Thanks: 0 Thanked 0 Times in 0 Posts Country:	MediaPortal Version: 0.2.2.0 MediaPortal Skin: Blue Two Windows Version: WinXP sp2 CPU Type: AMD Athlon64 +3000 HDD: Maxtor 160 GB Memory: 520 MB Motherboard: Asus M2NPV-VM Motherboard Chipset: Nvidia nforce 430 Motherboard Bios: Video Card: Nvidia Gforce 6150 Video Card Driver: Sound Card: Onboard Sound Card AC3: Sound Card Driver: 1. TV Card: Hauppauge PVR 150 MCE 1. TV Card Type: Analog 1. TV Card Driver: latest 2. TV Card: 2. TV Card Type: 2. TV Card Driver: 3. TV Card: 3. TV Card Type: 3. TV Card Driver: 4. TV Card: 4. TV Card Type: 4. TV Card Driver: MPEG2 Video Codec: MPV MPEG2 Audio Codec: MPA Satelite/CableTV Provider: HTPC Case: Antec Fusion Cooling: Power Supply: Remote: MCE TV: CRT LG 32" TV - HTPC Connection: Vga input on TV Hi eloo Same problem here...glad i'm not th eonly one... What i tried: I am using a little program that is killing MP after my suspend PC command and after resuming from suspend it calls MP again...this helps a bit but still some BSOD occurs... Any help??

2007-02-01, 17:49	#3 (permalink)
diehard2 Portal Developer Join Date: Apr 2006 Location: Chicago Posts: 513 Thanks: 2 Thanked 13 Times in 9 Posts Country:	Can you post your logs directly after this happens? Also, if you can find a way to reproducibly cause this, it would greatly help.

2007-02-01, 19:08	#6 (permalink)
eggz2004 Portal Member Join Date: Oct 2006 Posts: 45 Thanks: 0 Thanked 0 Times in 0 Posts Country:	Hello, Eloo... Well it looks like you have a new member in your bug club!! I updated my drivers recently from "pvr150_500_basedriver_2043_24103" to "WinTV-PVR-150500MCE_2.0.48.24227 (WHQL)" (huge TV quality difference by the way As i said, and i can confirm that the issues that you explain very well on your post is exactly what happens to me, with or without TV black screen (can't initialize?) Could you explain me how to get the error log after the crash, so that i can also post it here...? Thanks

2007-02-04, 05:46	#9 (permalink)
diehard2 Portal Developer Join Date: Apr 2006 Location: Chicago Posts: 513 Thanks: 2 Thanked 13 Times in 9 Posts Country:	Hi eloo, the bad news is that there is nothing obvious in the logs. It is quite difficult these days for software to cause a BSOD. The only thing in MP that I can think of that might cause this, would be the VMR9 exlcusive mode. You can shut this off under "filter control" in the config. Please let me know if that changes anything.