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Old 2008-05-12, 10:48   #1 (permalink)
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Default Picture Freeze / Crash when I turn off TV and back on

Hi All!

This is my first bug/error report, and I really wnat to help, so please don't kill me if it's not a perfect report!

I have a problem when I watch TV, and then turn of the physical TV (useful e.g. when you want to have MTV or VH1 as background music without having your 50" consuming power).

When I turn off the TV, everything works as I expect = Sound comes out of my speakers (connected to my reciever, not to the TV).

It's when I turn the TV back on again, that the problem occurs:
The music or "sound" is still playing, but the picture has frozen, and the MP Test tool i laying active in the background.
The funny thing here (I think), is that it is not the picture from when I turned off the TV, that is frozen. It is the picture that i on when I turn back on the TV.

For all I can see, the MediaPortel.exe is still active in task manager (and the music is playing), so I do not know if this is related to MP or my display drivers?

To get rid of the problem, I can press ALT-F4 to shut down MP.


I have been having this problem ever since I started using MP (pre 0.2.3)

Kind regards,
Jan


My setup:
TV-Server Version: 1.0 RC1
MediaPortal Version: RC1
MediaPortal Skin: XFACE
Windows Version: Vista Ultimate 32bit - Latest hotfixes, but no SP
CPU Type: Dual Core
HDD: Seagate baracuda 750GB SATA
Memory: 4GB (3237MB)
Motherboard:
Video Card: Club3D Radeon HD2600XT
Video Card Driver: 8.476.0.0
Sound Card: Creative SB X-FI
Sound Card AC3: Creative SB X-FI
Sound Card Driver: 6.0.1.1304
1. TV Card: FloppyDTV
1. TV Card Type: DVB-C
1. TV Card Driver: FloppyDTV
2. TV Card: DBV-T
MPEG2 Video Codec: Cyberlink Video/SP Decoder (PDP7)
MPEG2 Audio Codec: Microsoft MPEG1/DD Audio Decoder
h.264 Video Codec: Cyberlink H.264/AVC Decoder (PDP7)
Satelite/CableTV Provider: Canal Digital / Boxer
TV: Pioneer PDP 5080XD
TV - HTPC Connection: HDMI
Attached Files
File Type: zip MediaPortalLogs_12_05_08.zip (22.7 KB, 1 views)
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Old 2008-05-13, 08:53   #2 (permalink)
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Hi,
I think you have had this problems since the combination of Vista & HDMI. The reason it's that graphic output it's turned off when TV it's off & turns on when you turn TV on again & MP does then not now where to render (like a game) so it's get stuck & lost.
If you could use a dual view setup it will solve it, if you can force graphic output even when HDMI it's not in use it will solve the problem(some reg hacks or whatever). I know some of the devs have tried to solve it but no success so fare.

Regards
Roy
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Old 2008-05-13, 09:06   #3 (permalink)
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Ok, that sounds reasonable except for 2 small issues:
  1. The picture Freeze when I turn the TV back on, not when I turn it off
  2. I have never experienced the same problem DVBViewer

I guess that the second point can be explained by DVBViewer using some other technology for handling the graphics?
But the first one is a bit more triggy

I can live with this, but the WAF for this is very low, so I really hope that it is possible to fix this???

/J
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Old 2008-05-13, 09:56   #4 (permalink)
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Hi,
What dvbviewer use i don't know, but MP renders just like games with exclusive to directx & when graphic card output it's lost MP looses it. This is a known ATI issue, nvidia has a forced option but no solution for ATI yet.

Here from your log you can see where MP looses graphic card(if this it's when you turned off or on i dunno):
Quote:
2008-05-12 10:37:47.542073 [Info.][19]: Planescene(704,576,4,3,276861184,False,8):Unhandle d exception in Error in the application. Microsoft.DirectX.Direct3D at Microsoft.DirectX.Direct3D.Device.PresentInternal( tagRECT* sourceRectangle, tagRECT* destRectangle, IntPtr overrideWindow)
at Microsoft.DirectX.Direct3D.Device.PresentInternal( tagRECT* sourceRectangle, tagRECT* destRectangle, Control overrideWindow)
at Microsoft.DirectX.Direct3D.Device.Present()
at MediaPortal.Player.PlaneScene.InternalPresentSurfa ce(Int32 width, Int32 height, Int32 arWidth, Int32 arHeight, Boolean InRepaint)
Regards
Roy
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Old 2008-05-13, 10:32   #5 (permalink)
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Ok, so what you are saying is basically that this is not related to MP, and there is not much that can be done about it, unless change to a Nvidia adapter?

Thanks for your feedback!

/J
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Old 2008-05-13, 10:46   #6 (permalink)
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Hi,
As i said earlier some are/have been(not sure about progress) trying to work around this on MP side.
I'm sure ATI will come up with a option(like force TV on when using s-vhs out as i still do ), but when they will i dunno.

I have lots of issues with vista & ATI(nvidia too) when it comes to different things, so it's not funny & most of the time MP(also games does it) triggers those since it uses DirectX & VMR/EVR renderer.

Regards
Roy
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Old 2008-05-15, 15:08   #7 (permalink)
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Seems like somebody else have made a bug report as well, and now it is actually targeted for correction in RC 2
0001318: MP hang when you switch off monitor if DVI/HDMI connected (ATI related) - MediaPortal Bugtracker
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