Warning: Hauppauge + x64 + more than 3 GB RAM = no go!

Maschine · 2008-08-22, 09:54

Hey there,

I recently got a new HTPC and installed Vista x64 on it to use the full 4 GM RAM in the PC. Vista came with drivers for my Hauppauge card (PVR 150 MCE) so it looked like a plug and play solution, but the card didn't work either in MP nor in the original Hauppauge app. You just see like 1 frame per secon and the picure quality is very very bad - an unusable situation.

After some research I found out that the combination of an x64 operating system and more than 3 GB RAM are the cause of the problem:

Hauppauge is not able to develop a working driver for these systems!

Hauppauge says, it's a Microsoft bug, MS denies this... So the situation is kind of stuck and I don't think a working driver can be exspected at all

So if you have a Hauppauge card, stay with x86 or don't buy more than 3 GB RAM, everybody else, don't buy a Hauppauge card!!!

Maschine

promille · 2009-01-15, 19:10

Just want to say that I am completely sucessfull running Hauppauge's WinTV application on XP x64 on a computer with 4GB RAM. The only thing I wish, is to be able to try MP on this system...

For information; this is my hardware:
* ASUS MB M3N78 PRO AMD AM2+ AM2 DDR2 1066 800 667 533 NVIGEFORCE 8300
* AMD ATHLON64 DUAL-CORE 4850E (2.5GHZ) SOCKET AM2 L2=512KBX2 CPU RETAIL BOX (chosen mainly for it's low power consumption)
* KINGSTON DDR2 HyperX PC8500 4096MB CL5, Kit 2x matched HyperX 2GB DDR2
* HAUPPAUGE WinTV-NOVA-HD - Satellite S2 receiver HD ready

Maschine · 2009-01-15, 23:27

I see you have a DVB card. The driver problems I described seems to be mostly related to analog tuner cards.

Mew · 2009-01-16, 00:40

Hi Maschine

There have been reports of a workaround to the PVR150 / PVR500 which is to make your PC believe it has a few Kilobytes under 4Gb. You apparently do this by going into MSCONFIG, selecting the "Boot" tab, selecting "Advanced options..." and setting maximum memory to a figure such as 4095 or slightly lower.

Unfortunately this does not really help my desktop as it has 6Gb and losing a few K is not too bad, losing 2Gb is a bit much. I guess at least my desktop is not my HTPC.

Mew

Cato72 · 2009-02-21, 11:39

I'm running a analog Hauppauge PVR500 on Vista x64 with 4GB RAM and TV is working in Vista Media Center, but I have a problem configuring TV server because it freezes the moment I leave the tab where I choose country.

That problem is probably for another thread - just wanted to say that the TV card obviously DO work with x64 and 4GB RAM...

sdf · 2009-02-21, 13:45

I have an Hauppauge hvr-1300 and there's no problem at all.
Sometimes it depends on the chipset used by the card.
I had a Pinnacle 3010iX (chipset Philips 7162) which had the 4Gb Vista64 bug.
Newer cards don't have such a problem, maybe because the drivers are developed since the beginning for 32 and 64 bit systems.
Bye,
sdf

Thamar · 2009-02-21, 15:33

*whisper* 4gb is slightly overkill for a htpc ...

2008-08-22, 09:54	#1 (permalink)
Maschine Portal Developer Join Date: Jun 2004 Location: Germany Posts: 640 Thanks: 30 Thanked 21 Times in 15 Posts Country: My System	Warning: Hauppauge + x64 + more than 3 GB RAM = no go! Hey there, I recently got a new HTPC and installed Vista x64 on it to use the full 4 GM RAM in the PC. Vista came with drivers for my Hauppauge card (PVR 150 MCE) so it looked like a plug and play solution, but the card didn't work either in MP nor in the original Hauppauge app. You just see like 1 frame per secon and the picure quality is very very bad - an unusable situation. After some research I found out that the combination of an x64 operating system and more than 3 GB RAM are the cause of the problem: Hauppauge is not able to develop a working driver for these systems! Hauppauge says, it's a Microsoft bug, MS denies this... So the situation is kind of stuck and I don't think a working driver can be exspected at all So if you have a Hauppauge card, stay with x86 or don't buy more than 3 GB RAM, everybody else, don't buy a Hauppauge card!!! Maschine

2009-02-21, 11:39	#5 (permalink)
Cato72 Portal Member Join Date: Oct 2004 Location: Oslo Posts: 23 Thanks: 0 Thanked 0 Times in 0 Posts Country: My System	I'm running a analog Hauppauge PVR500 on Vista x64 with 4GB RAM and TV is working in Vista Media Center, but I have a problem configuring TV server because it freezes the moment I leave the tab where I choose country. That problem is probably for another thread - just wanted to say that the TV card obviously DO work with x64 and 4GB RAM... __________________ Silverstone LC17S \| Intel Core 2 Due 2.4 \| 2xCorsair 2048MB DDR-800 2x200GB Seagate Baracuda 7200.7 \| 300GB Seagate Baracuda 7200.10 \| NEC ND-3500 DVD Radeon X1900XT \| Hauppauge PCR-500 Logitech Harmony 885 Remote Control

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2009-01-15, 19:10	#2 (permalink)
promille Portal User Join Date: Jan 2009 Posts: 4 Thanks: 0 Thanked 0 Times in 0 Posts Country:	Just want to say that I am completely sucessfull running Hauppauge's WinTV application on XP x64 on a computer with 4GB RAM. The only thing I wish, is to be able to try MP on this system... For information; this is my hardware: * ASUS MB M3N78 PRO AMD AM2+ AM2 DDR2 1066 800 667 533 NVIGEFORCE 8300 * AMD ATHLON64 DUAL-CORE 4850E (2.5GHZ) SOCKET AM2 L2=512KBX2 CPU RETAIL BOX (chosen mainly for it's low power consumption) * KINGSTON DDR2 HyperX PC8500 4096MB CL5, Kit 2x matched HyperX 2GB DDR2 * HAUPPAUGE WinTV-NOVA-HD - Satellite S2 receiver HD ready

2009-01-15, 23:27	#3 (permalink)
Maschine Portal Developer Join Date: Jun 2004 Location: Germany Posts: 640 Thanks: 30 Thanked 21 Times in 15 Posts Country: My System	I see you have a DVB card. The driver problems I described seems to be mostly related to analog tuner cards.

2009-01-16, 00:40	#4 (permalink)
Mew Portal Member Join Date: Jan 2007 Location: Hertfordshire Age: 38 Posts: 272 Thanks: 20 Thanked 39 Times in 25 Posts Country: My System	Hi Maschine There have been reports of a workaround to the PVR150 / PVR500 which is to make your PC believe it has a few Kilobytes under 4Gb. You apparently do this by going into MSCONFIG, selecting the "Boot" tab, selecting "Advanced options..." and setting maximum memory to a figure such as 4095 or slightly lower. Unfortunately this does not really help my desktop as it has 6Gb and losing a few K is not too bad, losing 2Gb is a bit much. I guess at least my desktop is not my HTPC. Mew

2009-02-21, 13:45	#6 (permalink)
sdf Portal Member Join Date: Sep 2006 Posts: 128 Thanks: 2 Thanked 0 Times in 0 Posts Country:	I have an Hauppauge hvr-1300 and there's no problem at all. Sometimes it depends on the chipset used by the card. I had a Pinnacle 3010iX (chipset Philips 7162) which had the 4Gb Vista64 bug. Newer cards don't have such a problem, maybe because the drivers are developed since the beginning for 32 and 64 bit systems. Bye, sdf

2009-02-21, 15:33	#7 (permalink)
Thamar Portal Member Join Date: May 2008 Posts: 12 Thanks: 0 Thanked 1 Time in 1 Post Country:	whisper 4gb is slightly overkill for a htpc ...