MediaPortal Freezing on startup.

mute1 · 2007-03-28, 22:04

Hello,

I'm currently trying to get MediaPortal to function and am having a problem when I launch it.

Specifically when I launch the App I get the splash screen that shows all of the components loading but it freezes when it begins loading DirectX, it freezes up. I left on that screen for about 30 minutes to be sure. The odd thing is that when it does this, I am unable to do anything else. If I continually hit Ctrl+Alt+Del between 5 and 15 times it will eventually unfreeze and continue loading. I'm running DirectX 9c. What have I done wrong? I tried the FAQ, looking at listed known issues, and searching the forum but so far no luck. Any Ideas?

MediaPortal Version: 0.2.2.0
MediaPortal Skin: Default
Windows Version: XP MCE 2005 Rollup 2
CPU Type: Intel C2D E6400
HDD: 3 x 250GB Seagates
Memory: 1GB
Motherboard: AsRock 775Dual-VSTA Aud/Lan/SATA
Motherboard Chipset: Via PT800 Pro - VIAVT8237A
Motherboard Bios:
Video Card: ATI Radeon X1600 PRO AGP 512MB
Video Card Driver: According HW Manager (8.342.0.0)
Sound Card: SB Live! 5.1
Sound Card AC3:
Sound Card Driver: 5.12.2.252
1. TV Card: Aver Media A180 MCE
1. TV Card Type: ATSC
1. TV Card Driver: 1.2.2.23
2. TV Card:
2. TV Card Type:
2. TV Card Driver:
3. TV Card:
3. TV Card Type:
3. TV Card Driver:
4. TV Card:
4. TV Card Type:
4. TV Card Driver:
MPEG2 Video Codec:
MPEG2 Audio Codec:
Satelite/CableTV Provider:
HTPC Case: Antec Sonata II
Cooling: Air
Power Supply: 430W Antec
Remote: MCE Remote
TV: Vizio GV42L
TV - HTPC Connection: RGB

Thanks for your Help

Dan.

mute1 · 2007-04-07, 22:46

*bump* still hoping for an answer....

dohjoe · 2007-04-09, 02:19

I'm having the same issue on one install. On my other pc it works fine, same versions and codecs for both.

muaddib · 2007-04-09, 11:05

I have had an issue a bit similar to this:
http://forum.team-mediaportal.com/er...up-t20104.html
I solved this by not installing SP1 for .NET framework 1.1.

Andreas

mute1 · 2007-04-10, 00:19

Yeah Muaddib, I read about that. I've been thinking about re-installing Windows to see if that fixes it but I seem to recall having done that before. Hopefully somebody here will have an answer.

muaddib · 2007-04-10, 13:59

And I dont think it was what solved my problem either. I installed a later svn and the problem was back, so it was probably just a coincidence that I removed SP1 and installed the right svn at the same time

Paranoid Delusion · 2007-04-10, 16:23

Hi Guys

SVN's can break a working system, you have to be prepared for that possibility when you install, remember they are test releases.

I find keep a svn that you know works for you, and update once a month, if there is a must have improvement\addition, but be prepared to restore a backup of your existing setup if it all goes pear shaped.

Regards

dohjoe · 2007-04-12, 05:24

I did another fresh install of xp this time, and installed everything as before except .net 1.1. Well it works fine now, not sure if it was .net or possibly the order I installed the apps & drivers. Same SVN and all the same programs/drivers. Thanks, I'm now a happy convert on my HTPC from xlobby.

Marcusb · 2007-04-12, 06:47

for more info on these type of issues, you can check the logs in the team mediaportal\mediaportal\logs directory.
That will give more detail on the very last thing MP did before freezing.

Also, if you think it's DX related, go to start/run/dxdiag and that will try and diagnose any DX issues. Doean't usually find anything though.

Dohjoe, welcome to the MP community ;-)

2007-03-28, 22:04	#1 (permalink)
mute1 Portal User Join Date: Jan 2007 Age: 36 Posts: 3 Thanks: 0 Thanked 0 Times in 0 Posts	MediaPortal Freezing on startup. Hello, I'm currently trying to get MediaPortal to function and am having a problem when I launch it. Specifically when I launch the App I get the splash screen that shows all of the components loading but it freezes when it begins loading DirectX, it freezes up. I left on that screen for about 30 minutes to be sure. The odd thing is that when it does this, I am unable to do anything else. If I continually hit Ctrl+Alt+Del between 5 and 15 times it will eventually unfreeze and continue loading. I'm running DirectX 9c. What have I done wrong? I tried the FAQ, looking at listed known issues, and searching the forum but so far no luck. Any Ideas? MediaPortal Version: 0.2.2.0 MediaPortal Skin: Default Windows Version: XP MCE 2005 Rollup 2 CPU Type: Intel C2D E6400 HDD: 3 x 250GB Seagates Memory: 1GB Motherboard: AsRock 775Dual-VSTA Aud/Lan/SATA Motherboard Chipset: Via PT800 Pro - VIAVT8237A Motherboard Bios: Video Card: ATI Radeon X1600 PRO AGP 512MB Video Card Driver: According HW Manager (8.342.0.0) Sound Card: SB Live! 5.1 Sound Card AC3: Sound Card Driver: 5.12.2.252 1. TV Card: Aver Media A180 MCE 1. TV Card Type: ATSC 1. TV Card Driver: 1.2.2.23 2. TV Card: 2. TV Card Type: 2. TV Card Driver: 3. TV Card: 3. TV Card Type: 3. TV Card Driver: 4. TV Card: 4. TV Card Type: 4. TV Card Driver: MPEG2 Video Codec: MPEG2 Audio Codec: Satelite/CableTV Provider: HTPC Case: Antec Sonata II Cooling: Air Power Supply: 430W Antec Remote: MCE Remote TV: Vizio GV42L TV - HTPC Connection: RGB Thanks for your Help Dan.

2007-04-10, 16:23	#7 (permalink)
Paranoid Delusion Super Moderator Join Date: Jun 2005 Location: Cheshire UK Posts: 6,637 Thanks: 129 Thanked 235 Times in 209 Posts Country: My System	Hi Guys SVN's can break a working system, you have to be prepared for that possibility when you install, remember they are test releases. I find keep a svn that you know works for you, and update once a month, if there is a must have improvement\addition, but be prepared to restore a backup of your existing setup if it all goes pear shaped. Regards __________________ Ray\PD Check your codecs are fine with Filmerit. XP\Vista known issues FOR FULL SUPPORT PLEASE GIVE USER SPECIFICATIONS AND RELEVANT LOG's as per HERE

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2007-04-07, 22:46	#2 (permalink)
mute1 Portal User Join Date: Jan 2007 Age: 36 Posts: 3 Thanks: 0 Thanked 0 Times in 0 Posts	bump still hoping for an answer....

2007-04-09, 02:19	#3 (permalink)
dohjoe Portal User Join Date: Mar 2007 Age: 31 Posts: 4 Thanks: 0 Thanked 0 Times in 0 Posts	I'm having the same issue on one install. On my other pc it works fine, same versions and codecs for both.

2007-04-09, 11:05	#4 (permalink)
muaddib Portal Member Join Date: Oct 2006 Age: 29 Posts: 31 Thanks: 0 Thanked 0 Times in 0 Posts Country: My System	I have had an issue a bit similar to this: http://forum.team-mediaportal.com/er...up-t20104.html I solved this by not installing SP1 for .NET framework 1.1. Andreas

2007-04-10, 00:19	#5 (permalink)
mute1 Portal User Join Date: Jan 2007 Age: 36 Posts: 3 Thanks: 0 Thanked 0 Times in 0 Posts	Yeah Muaddib, I read about that. I've been thinking about re-installing Windows to see if that fixes it but I seem to recall having done that before. Hopefully somebody here will have an answer.

2007-04-10, 13:59	#6 (permalink)
muaddib Portal Member Join Date: Oct 2006 Age: 29 Posts: 31 Thanks: 0 Thanked 0 Times in 0 Posts Country: My System	And I dont think it was what solved my problem either. I installed a later svn and the problem was back, so it was probably just a coincidence that I removed SP1 and installed the right svn at the same time

2007-04-12, 05:24	#8 (permalink)
dohjoe Portal User Join Date: Mar 2007 Age: 31 Posts: 4 Thanks: 0 Thanked 0 Times in 0 Posts	I did another fresh install of xp this time, and installed everything as before except .net 1.1. Well it works fine now, not sure if it was .net or possibly the order I installed the apps & drivers. Same SVN and all the same programs/drivers. Thanks, I'm now a happy convert on my HTPC from xlobby.

2007-04-12, 06:47	#9 (permalink)
Marcusb Super Moderator Join Date: Feb 2005 Location: Melbourne Posts: 1,936 Thanks: 67 Thanked 28 Times in 28 Posts Country: My System	for more info on these type of issues, you can check the logs in the team mediaportal\mediaportal\logs directory. That will give more detail on the very last thing MP did before freezing. Also, if you think it's DX related, go to start/run/dxdiag and that will try and diagnose any DX issues. Doean't usually find anything though. Dohjoe, welcome to the MP community ;-)