MP TV crashes my pc

atisnz · 2008-04-25, 23:46

TV-Server Version: 1.0 RC1
MediaPortal Version: 1.0 RC1
MediaPortal Skin: XFace
Windows Version: XP MCE SP2 Rollup 2
CPU Type: AMD X2 4200+
HDD: WD 500Gb
Memory: 1G DDR2-800
Motherboard: Gigabyte GA-MA78GM-S2H
Video Card: onboard ATI HD-3200
Video Card Driver:
Sound Card: onboard realtek
Sound Card AC3:
Sound Card Driver:
1. TV Card: Hauppauge Nova-HD-S2 (HVR-4000)
1. TV Card Type: DVB-T - this is what I'm using, but it also has DVB-S2 and analog
1. TV Card Driver: latest from the web
MPEG2 Video Codec: Cyberlink videoSP decoder
MPEG2 Audio Codec:
h.264 Video Codec: Cyberlink H.264/AVC decoder
Satelite/CableTV Provider:
HTPC Case: InWin bk623
Cooling: OEM
Power Supply: Inwin
Remote: Hauppauge
TV: SONY 40' lcd
TV - HTPC Connection:

The MP runs fine until I go tho the TV and try to switch the TV on. The computer immediately crashes and restarts.
The TV was working fine when I installed MP, but didn't go next day and I cannot make it working since that.
Interestingly sometimes EPG is displayed, but when I want to jump to watch a tv channel, it always results the PC crash.
Any help appreciated!

atisnz · 2008-04-29, 00:01

bump... any ideas?

I have just noticed a line in the application_evemtlog.csv, this might be important. Any idea what does this error code means??:
"4/29/2008 11:19:01 AM";"Media Center Receiver";"(0)";"Error";"TV tuner malfunction. (0x8000ffff) Hauppauge WinTV 88x Tuner";"4"

I have also found in the event viewer the next message from Media Center Receiver:

TV tuner malfunction. (0x8000ffff) Hauppauge WinTV 88x Tuner

What can cause this? I have the latest TV Card drivers, and XP MCE upto date too????

atisnz · 2008-05-09, 14:04

New addition: Just reinstalled the comp wit XP prof this time, but MP crashes the same way as before!!!!!!
This must be a definitive MP problem, as I'm getting good picture from PowerCinema (no sound here, but this is another issue).
Any help please!

Paranoid Delusion · 2008-05-09, 15:44

Have you got all the XP updates installed, ie SP3, afterwards you should apply the DVBFix from here, ignore the dual tuner bit, its for dvb cards generally, and is the same files tha are in MCE rollup2.

The error you are getting really looks like the drivers are having a problem with the TVCard, does it work correctly with it's own software.

Mr_Light · 2008-05-09, 21:17

*EDIT* Apprantly my mind was making up things and I thought he tried vista fist then attempted xp, please ignore.

Paranoid Delusion · 2008-05-09, 21:50

	Quote:
	Just reinstalled the comp wit XP prof this time

	Quote:
	Also he said he had the same problem in vista and that fix seems to be for xp

Recommend you start your own thread, rather than hijacking someone elses.

atisnz · 2008-05-09, 23:54

New improvements again...
I just installed the Mediaportal client on my notebook, and the TV works!!!! Seems, that the TV server and the client together are causing the pc to crash! Does anyone else using AMD 780G board here??
How van I tell what conflict causes the crash??
Only one issue with the TV on the notebook. The picture starts breaking after a while but if I switch channels, its good again...

Mr_Light · 2008-05-10, 01:19

I actually have the same board,

My issue is similair but under vista, Paranoid Delusion recommend I made separate thread. From a other client (also laptop) Tv works ok. (also with the occasional hiccup but I'm guessing thats because of wireless connection having too little bandwidth) From mediaportal on the same pc mediaportal crashes as opposed to your cause where the whole pc crashes.
Turning tv on crashes mediaportal

*edit
UPDATE!: if I disable crossfire (and thus the onboard HD3200) it works. I don't know if you have a separate videocard around so you could verify that this can be traced back to the onboard card.

Paranoid Delusion · 2008-05-10, 12:24

From every post that comes up stating MP has crashed my pc, it has always gone back to drivers\codecs being the cause, so if your system is clean with filmerit (link below), then one of your drivers (usually video\audio) is having a argument with DirectX.
Check for any updates for BIOS\drivers from your laptop manufacturer, see also if there is anyway to increase onboard graphics memory.

atisnz · 2008-05-12, 01:15

I run filmerit and it has some issues with the sound driver, but nothing against the graphics... I found that ATI drivers were causing some problems with the earlier 690G chipset. Any ideas how can I isolate the problem? I am running all the latest drivers. Cheers!

2008-04-29, 00:01	#2 (permalink)
atisnz Portal Member Join Date: Apr 2008 Location: Auckland Posts: 12 Thanked 0 Times in 0 Posts Country:	bump... any ideas? I have just noticed a line in the application_evemtlog.csv, this might be important. Any idea what does this error code means??: "4/29/2008 11:19:01 AM";"Media Center Receiver";"(0)";"Error";"TV tuner malfunction. (0x8000ffff) Hauppauge WinTV 88x Tuner";"4" I have also found in the event viewer the next message from Media Center Receiver: TV tuner malfunction. (0x8000ffff) Hauppauge WinTV 88x Tuner What can cause this? I have the latest TV Card drivers, and XP MCE upto date too???? Last edited by atisnz : 2008-04-29 at 02:33. Reason: Automerged Doublepost

2008-05-09, 15:44	#4 (permalink)
Paranoid Delusion Super Moderator Join Date: Jun 2005 Location: Cheshire UK Posts: 4,266 Thanked 89 Times in 89 Posts Country: My System	Have you got all the XP updates installed, ie SP3, afterwards you should apply the DVBFix from here, ignore the dual tuner bit, its for dvb cards generally, and is the same files tha are in MCE rollup2. The error you are getting really looks like the drivers are having a problem with the TVCard, does it work correctly with it's own software. __________________ Ray Check your codecs are fine with Filmerit. XP\Vista known issues FOR FULL SUPPORT PLEASE GIVE USER SPECIFICATIONS AND RELEVANT LOG's as per HERE

2008-05-09, 21:17	#5 (permalink)
Mr_Light Portal Member Join Date: Feb 2008 Posts: 6 Thanked 0 Times in 0 Posts Country:	EDIT Apprantly my mind was making up things and I thought he tried vista fist then attempted xp, please ignore. Last edited by Mr_Light : 2008-05-09 at 23:37. Reason: my bad

2008-05-10, 01:19	#8 (permalink)
Mr_Light Portal Member Join Date: Feb 2008 Posts: 6 Thanked 0 Times in 0 Posts Country:	I actually have the same board, My issue is similair but under vista, Paranoid Delusion recommend I made separate thread. From a other client (also laptop) Tv works ok. (also with the occasional hiccup but I'm guessing thats because of wireless connection having too little bandwidth) From mediaportal on the same pc mediaportal crashes as opposed to your cause where the whole pc crashes. Turning tv on crashes mediaportal edit UPDATE!: if I disable crossfire (and thus the onboard HD3200) it works. I don't know if you have a separate videocard around so you could verify that this can be traced back to the onboard card. Last edited by Mr_Light : 2008-05-10 at 01:25.*

2008-05-10, 12:24	#9 (permalink)
Paranoid Delusion Super Moderator Join Date: Jun 2005 Location: Cheshire UK Posts: 4,266 Thanked 89 Times in 89 Posts Country: My System	From every post that comes up stating MP has crashed my pc, it has always gone back to drivers\codecs being the cause, so if your system is clean with filmerit (link below), then one of your drivers (usually video\audio) is having a argument with DirectX. Check for any updates for BIOS\drivers from your laptop manufacturer, see also if there is anyway to increase onboard graphics memory. __________________ Ray Check your codecs are fine with Filmerit. XP\Vista known issues FOR FULL SUPPORT PLEASE GIVE USER SPECIFICATIONS AND RELEVANT LOG's as per HERE

2008-05-09, 14:04	#3 (permalink)
atisnz Portal Member Join Date: Apr 2008 Location: Auckland Posts: 12 Thanked 0 Times in 0 Posts Country:	New addition: Just reinstalled the comp wit XP prof this time, but MP crashes the same way as before!!!!!! This must be a definitive MP problem, as I'm getting good picture from PowerCinema (no sound here, but this is another issue). Any help please!

2008-05-09, 23:54	#7 (permalink)
atisnz Portal Member Join Date: Apr 2008 Location: Auckland Posts: 12 Thanked 0 Times in 0 Posts Country:	New improvements again... I just installed the Mediaportal client on my notebook, and the TV works!!!! Seems, that the TV server and the client together are causing the pc to crash! Does anyone else using AMD 780G board here?? How van I tell what conflict causes the crash?? Only one issue with the TV on the notebook. The picture starts breaking after a while but if I switch channels, its good again...

2008-05-12, 01:15	#10 (permalink)
atisnz Portal Member Join Date: Apr 2008 Location: Auckland Posts: 12 Thanked 0 Times in 0 Posts Country:	I run filmerit and it has some issues with the sound driver, but nothing against the graphics... I found that ATI drivers were causing some problems with the earlier 690G chipset. Any ideas how can I isolate the problem? I am running all the latest drivers. Cheers!

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