Problems with ATI pro 550

mikesusangray · 2006-09-11, 14:51

Aaaargh!

I nearly went nuts trying to get MP working on my system and finally decided to reformat and reinstall Windows in hopes of getting it to work - but now I've just got a new problem.

Having installed XP Sp2, the program, the card and everything else - and having used mplayer classic to check that the card works OK, I get this message every time I try to turn on th TV:

"Unable to create Graph"

In the log I also saw something about "Attempted to read or write protected memor," which seemed really weird.

More Info below and in the zipped logs.

I just wonder why I keep on doing this ...

Mike

MediaPortal Version: 0.2.04
Windows Version: XP, sp2
CPU Type: Northwood 2.8 w/ HT
HDD: 250 Gig
Memory: 1G
Motherboard: MSI PT880
Motherboard Chipset: PT880
Motherboard Bios: latest (v. 1.9)
Video Card: Radeon 9500
Video Card Driver: Cat 6.7
Sound Card: AV710 (Envy24)
Sound Card AC3: ?
Sound Card Driver: 500b
1. TV Card: ATI Pro 550
1. TV Card Type: PAL
1. TV Card Driver: latest download from ATI
2. TV Card:
2. TV Card Type:
2. TV Card Driver:
3. TV Card:
3. TV Card Type:
3. TV Card Driver:
4. TV Card:
4. TV Card Type:
4. TV Card Driver:
MPEG2 Video Codec: NVIDIA
MPEG2 Audio Codec: NVIDIA
Satelite/CableTV Provider: Settop box
HTPC Case: homemade from wood and plexiglas
Cooling: Four vents
Power Supply: Tagan 480
Remote: none so far
TV: LCD
TV - HTPC Connection: VGA cable

Spragleknas · 2006-09-11, 15:56

1. Find out if yor card is a HW or SW-based card
2. Read sticky: http://forum.team-mediaportal.com/a-54/
3. Do what the sticky says
4. Wait
5. Use MP - AND PRAISE THE MP-TEAM!

FlipGer · 2006-09-11, 16:10

Hi,

the ATi Theater 550 PRO Based Cards is on the supported card list. But unfortunatly there is no description how to use it.

Main problem with those cards is mostly a wrong driver version.

Flip.

mikesusangray · 2006-09-11, 16:42

Let's see - about wrong drivers, this is the wdm driver I downloaded from ATI:

6-8_xp_t550_wdm_35179.exe

I don't really understand the nomenclature on their TV card drivers - but is it possible that an older version would do better?

BTW, Got All Media *is* working.

Mike

onkl · 2006-09-11, 16:45

The template in the body text is the "System specs" template I think. The support template is a little bit different. Probably the most interesting missing part is your driver version. Maybe a small downgrade might work, so maybe someone using the same card can tell which version he/she is using.
(Just to make sur, you can find a driver version via System properties - device manager- find the card- properties-driver)

mikesusangray · 2006-09-11, 16:51

Right - OK. I looked up the driver version on the property page and got this: 6.14.10.186

Would you happen to know where to look for older ATI drivers? IT's a pity - I erased the old ones when I reinstalled.

Mike

McChots · 2006-09-11, 16:59

FlipGer · 2006-09-11, 17:20

Hi,

you may also consider to spend money on a real TV card.

I think the main reason why you did not get answers has simply its reason in the not so wide used card (for watching TV). The problem is, that the support of MP might break again with the next release of new drivers. Hopefully you can find someone with the same card. But that is only possible with an appropriate topic like "ATi AIW 550 pro not working" in the support section.

And, as allready suggested, take a look into the "how to add my card to the supported card list".

Flip.

infinityloop · 2006-09-11, 17:31

Quote:

Originally Posted by FlipGer

Hi,

you may also consider to spend money on a real TV card.

exactly.

those software encoding cards are only one big pita.
you need a very powerful CPU because it has to do the realtime mpeg2 encoding!

And if you get your sw-encoding card to work, the noise of the CPU fan when watching TV will kill the fun.

So i suggest that you buy one (or more

) hardware encoding analog TV-card, or a dvb-card (-s,-c, -t).

Then the fun will start

btw. you should not buy a hybrid card. the analog part is nearly always software encoding too

it realy is a hw-encoding card -> http://www.beyond3d.com/reviews/ati/550pro/

didnt knew that ATI finally offers hw-encoding cards now

but the drivers can be a bit tricky (same with the nvidia solutions)

to get it working again ::read::



Paranoid Delusion · 2006-09-11, 17:34

https://support.ati.com/ics/support/...e&folderID=293

This will take you to the ati old driver page, also download driver cleaner pro (free).

2006-09-11, 14:51	#1 (permalink)
mikesusangray Portal Member Join Date: Jan 2006 Posts: 24 Thanks: 0 Thanked 0 Times in 0 Posts	Problems with ATI pro 550 Aaaargh! I nearly went nuts trying to get MP working on my system and finally decided to reformat and reinstall Windows in hopes of getting it to work - but now I've just got a new problem. Having installed XP Sp2, the program, the card and everything else - and having used mplayer classic to check that the card works OK, I get this message every time I try to turn on th TV: "Unable to create Graph" In the log I also saw something about "Attempted to read or write protected memor," which seemed really weird. More Info below and in the zipped logs. I just wonder why I keep on doing this ... Mike MediaPortal Version: 0.2.04 Windows Version: XP, sp2 CPU Type: Northwood 2.8 w/ HT HDD: 250 Gig Memory: 1G Motherboard: MSI PT880 Motherboard Chipset: PT880 Motherboard Bios: latest (v. 1.9) Video Card: Radeon 9500 Video Card Driver: Cat 6.7 Sound Card: AV710 (Envy24) Sound Card AC3: ? Sound Card Driver: 500b 1. TV Card: ATI Pro 550 1. TV Card Type: PAL 1. TV Card Driver: latest download from ATI 2. TV Card: 2. TV Card Type: 2. TV Card Driver: 3. TV Card: 3. TV Card Type: 3. TV Card Driver: 4. TV Card: 4. TV Card Type: 4. TV Card Driver: MPEG2 Video Codec: NVIDIA MPEG2 Audio Codec: NVIDIA Satelite/CableTV Provider: Settop box HTPC Case: homemade from wood and plexiglas Cooling: Four vents Power Supply: Tagan 480 Remote: none so far TV: LCD TV - HTPC Connection: VGA cable Last edited by mikesusangray; 2006-09-11 at 22:08. Reason: Sorry for the hissy fit. I think I stayed up to late watching US football last night ... I've toned down the whining a little.

2006-09-11, 15:56	#2 (permalink)
Spragleknas Super Moderator Join Date: Dec 2005 Location: Rogaland Age: 32 Posts: 3,813 Thanks: 179 Thanked 90 Times in 76 Posts Country: My System	1. Find out if yor card is a HW or SW-based card 2. Read sticky: http://forum.team-mediaportal.com/a-54/ 3. Do what the sticky says 4. Wait 5. Use MP - AND PRAISE THE MP-TEAM! __________________ Please read -> HOW TO START A SUPPORT THREAD !!! Support MediaPortal! Donate by clicking HERE Dedicated HTPC board (Norway) -> MSPC.no

2006-09-11, 16:45	#5 (permalink)
onkl Portal Member Join Date: Feb 2005 Location: Wageningen Age: 32 Posts: 339 Thanks: 5 Thanked 0 Times in 0 Posts Country: My System	The template in the body text is the "System specs" template I think. The support template is a little bit different. Probably the most interesting missing part is your driver version. Maybe a small downgrade might work, so maybe someone using the same card can tell which version he/she is using. (Just to make sur, you can find a driver version via System properties - device manager- find the card- properties-driver) __________________ Last edited by onkl; 2006-09-11 at 16:46. Reason: Ah, you were faster. See last tip.

2006-09-11, 16:59	#7 (permalink)
McChots Portal Member Join Date: Aug 2006 Location: Johannesburg Age: 26 Posts: 95 Thanks: 1 Thanked 1 Time in 1 Post Country: My System	Last edited by McChots; 2007-03-09 at 14:52. Reason: Not relevant after mikesusangray's edit

2006-09-11, 17:34	#10 (permalink)
Paranoid Delusion Super Moderator Join Date: Jun 2005 Location: Cheshire UK Posts: 6,619 Thanks: 129 Thanked 233 Times in 207 Posts Country: My System	https://support.ati.com/ics/support/...e&folderID=293 This will take you to the ati old driver page, also download driver cleaner pro (free). __________________ Ray\PD Check your codecs are fine with Filmerit. XP\Vista known issues FOR FULL SUPPORT PLEASE GIVE USER SPECIFICATIONS AND RELEVANT LOG's as per HERE

2006-09-11, 16:10	#3 (permalink)
FlipGer Super Moderator Join Date: Apr 2004 Location: Leipzig, Germany Age: 33 Posts: 2,238 Thanks: 31 Thanked 53 Times in 39 Posts Country: My System	Hi, the ATi Theater 550 PRO Based Cards is on the supported card list. But unfortunatly there is no description how to use it. Main problem with those cards is mostly a wrong driver version. Flip.

2006-09-11, 16:42	#4 (permalink)
mikesusangray Portal Member Join Date: Jan 2006 Posts: 24 Thanks: 0 Thanked 0 Times in 0 Posts	Let's see - about wrong drivers, this is the wdm driver I downloaded from ATI: 6-8_xp_t550_wdm_35179.exe I don't really understand the nomenclature on their TV card drivers - but is it possible that an older version would do better? BTW, Got All Media is working. Mike

2006-09-11, 16:51	#6 (permalink)
mikesusangray Portal Member Join Date: Jan 2006 Posts: 24 Thanks: 0 Thanked 0 Times in 0 Posts	Right - OK. I looked up the driver version on the property page and got this: 6.14.10.186 Would you happen to know where to look for older ATI drivers? IT's a pity - I erased the old ones when I reinstalled. Mike

2006-09-11, 17:20	#8 (permalink)
FlipGer Super Moderator Join Date: Apr 2004 Location: Leipzig, Germany Age: 33 Posts: 2,238 Thanks: 31 Thanked 53 Times in 39 Posts Country: My System	Hi, you may also consider to spend money on a real TV card. I think the main reason why you did not get answers has simply its reason in the not so wide used card (for watching TV). The problem is, that the support of MP might break again with the next release of new drivers. Hopefully you can find someone with the same card. But that is only possible with an appropriate topic like "ATi AIW 550 pro not working" in the support section. And, as allready suggested, take a look into the "how to add my card to the supported card list". Flip.

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
List of problems with TVengine3	Bram	Get Support	13	2006-12-18 15:18
still basic problems ...	wewe	The old Bugreport Forum	4	2006-08-13 07:42
EPIA VIA M-10000 Video Playback Problems	TylerDurden	Codecs, External Players	1	2006-07-23 18:50
Terratec Cinergy 1400 (DVB-T) Problems	moviebuff03	General Support	4	2006-06-09 15:11
Problems last 4~5 days with Astra19.2E (i.e. Dutch chan.)?	ronald2oo2	General Support	2	2006-05-21 16:22