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| General Support Post problems you have when using MediaPortal, or pre installation questions in here. |
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| | #1 (permalink) |
| Portal Member Join Date: Jul 2005 Location: NorthPole
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| Play some media and the quartz.dll crashes the whole MP. Anything i can do to stop this ?> Also where do i get my system specs and codecs ect. I see people post that so you nice people can see it. Must be in a file somewhere. Thanks. |
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| | #2 (permalink) |
| Retired Team Member Join Date: Jan 2005 Location: Berlin Age: 34
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Country: | That issue is known and related to this one (although at first sight you might think it's not the same, but it is): http://mantis.team-mediaportal.com/view.php?id=756 Happens for TV and MPEG movies. It's being worked on. Until it's fixed you can't do anything to avoid it, sorry. Your 2nd question gets answered here: http://forum.team-mediaportal.com/viewtopic.php?t=2766
__________________ Bad news from the stars... We cannot give any support without a properly filled support template and a full mediaportal.log pasted here. Before you ask... |
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| | #3 (permalink) | |
| Portal Member Join Date: Jul 2005 Location: NorthPole
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MP should have a template built in that prints a config file of all the codecs and stuff automaticly so it has the real info and not somthig a dumbarse like me might type in and be WRONG. That happens abit with me ![]() Thanks for the info. I hope the Quartz.dll thhing is worked out. Is it a hard problem or easy. Would be nice if a file could not be played it did not crash and just moved onto the next one and so on. Funny thing is thats how VLC or any other program handles files like that. See ya. | |
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| | #4 (permalink) |
| Retired Team Member Join Date: Jan 2005 Location: Berlin Age: 34
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Country: | Looks like it's no easy one. Your files are surely ok, so you don't have issues with other players playing them. We can't tell more atm, cause we don't know any more on that problem yet. Could take a while.
__________________ Bad news from the stars... We cannot give any support without a properly filled support template and a full mediaportal.log pasted here. Before you ask... |
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Thanks. | |
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| | #6 (permalink) |
| Retired Team Member Join Date: Jan 2005 Location: Berlin Age: 34
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Country: | Have fun with it! :lol:
__________________ Bad news from the stars... We cannot give any support without a properly filled support template and a full mediaportal.log pasted here. Before you ask... |
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| | #8 (permalink) |
| Portal Member Join Date: May 2006 Location: Franklin, WI (Milwaukee) Age: 51
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Country: | I also use BTV4, and in their forum they say that you should replace the quartz.dll file. They say that the current version of the file is "broken" and MS won't fix it. Here's a link to the replacement quartz.dll file, if anyone wants to try it. quartz.zip You should boot into safe mode and replace every copy of the file on your computer. I did a search and found several. Paul Last edited by Paul S; 2006-08-28 at 01:31. |
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| | #9 (permalink) | |
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Did you try it and did it do. I asume you were having problems or if not did it help anyone else in the forums ? Thanks. PS/ Got a URL for that forum and the threads with Quartz.dll info. That wouldbe nice of you. Would like to do some reading ![]() | |
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| | #10 (permalink) | |
| Portal Member Join Date: May 2006 Location: Franklin, WI (Milwaukee) Age: 51
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First, I just rebuilt my Media Portal system and have not reinstalled MP yet. So I don't exactly know how it will affect MP. In my Beyond TV 4 box, I had problems with video overlay and deinterlaciing. This version of quartz is suppose to correct that. I did many changes to get BTV4 to show a smooth picture, so I can't say if this is a "magic pill" or not. Make sure you rename and save the original quartz file, in another directory, so you can re-install it if needed. If you search the Snapstream Troubleshooting and Support forums under Beyond TV and Beyond TV link for quartz.dll, you'll get alot of hits. Here's one that I found: http://forums.snapstream.com/vb/showthread.php?t=20944 It's kind of old, but info never gets old. Paul | |
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