READ THIS: Hardware Support Template

[dman_lfc]

1. Search for existing content before starting another thread.
2. Don't post content which offers no value.
3. Refrain from swearing or you will be banned.
4. Use the support and bug templates.
5. Don't have bad attitudes towards your peers.

If you don't do this then expect posts to be moved to the badly placed posts or bad posts section or quite frankly deleted.

Follow these simple rules then we'll get along fine.


Zyphrax created a very nice tool to gather all needed information and prepare the template.
You can download it here


Use this template or your post might be deleted without a warning!

Please copy and paste this template into your new support request for faster response.
Pay special attention to the synopsis field, and be sure to include as many details as possible.


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Area: Media Portal Program / Media Portal Documentation / Media Portal Skin / Plugins / Other
MP Version: the version you use
Skin: the skin you use
Windows Version: your windows version incl. service packs
CPU Type: manufacturer and speed
Memory: amount and type
Motherboard Chipset: manufacturer and model
Video Card: manufacturer and model
Video Card Driver: driver version you used for testing
Video Card Resolution: your desktop resolution
Video Codec Type & Version: video codec you used for testing
Audio Codec Type & Version: audio codec you used for testing
TV Card: type of TV card, manufacturer and model
TV Card Type: software / hardware / DVB
TV Card Driver: driver version you used for testing
Log: after you encountered the issue. open and copy "/log/MediaPortal.log" paste it here. then add the link to your post
Optional References: any reference

Synopsis: Enter the details of your problem here
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