strange problem

3mei · 2007-06-11, 23:38

when i'm installing build(tryed different ones), the configuration isn't opening. windows gives the error message.
"Configuration.exe has encountered a problem and needs to close. We are sorry for the inconvenience".
p.s.and I can't report about the bug how it says on forum, because when i'm opening Media Portal Test Tool it says "invalid media portal directory specified"
please help

3mei · 2007-06-12, 20:14

halooo help somebody

geov · 2007-06-12, 22:56

Best option is to uninstall MP and then delete the remainder of the Team MediaPortal directory from your Program Files directory and reinstall. I think something went wrong with your install.

Cheers
GeoV

3mei · 2007-06-12, 23:36

I did that already 20 times probably

NickName · 2007-06-13, 04:34

By the sounds of the error "invalid media portal directory specified", I'd guess you are using a custom folder for MP?
If so, try installing it on the default "C:\Program files\Team Mediaportal" to see if that at least allows you to use the Media Portal Test Tool (not that I have ever used that tool?).

Good luck,

Nick Name.

3mei · 2007-06-13, 07:29

actually i tried that and its still not working

Paranoid Delusion · 2007-06-13, 09:12

We need pc specifications, including operating system (does it include all windows updates, .net version etc) also the drive information you have MP installed on.

This is very important in helping us diagnose why MP is not working for you.

Thanks

3mei · 2007-06-13, 23:24

Os: Windows XP Home V5.01 Build 2600 Service Pack 2 (all updates)
Cpu: Pentium D3.4Ghz
Motherboard:foxconn p4m800p7mb
Ram: 1024mb
HDD:samsung HD080HJ 80gb(MP instaled on that one)
Video:ATI Radeon 9550 256mb
Sound:Realtek AC'97
.net Frameworks2.0

Paranoid Delusion · 2007-06-14, 09:57

Quote:

HDD:samsung HD080HJ 80gb(MP instaled on that one)

Is this the default xp installed C: drive or is it another hard disk on your pc, querying as you state MP installed on that one (to me sounds like you have more than 1 hdd).

3mei · 2007-06-14, 16:34

that is default xp instaled c: drive.

2007-06-11, 23:38	#1 (permalink)
3mei Portal Member Join Date: Jun 2007 Posts: 7 Thanks: 0 Thanked 0 Times in 0 Posts Country:	strange problem when i'm installing build(tryed different ones), the configuration isn't opening. windows gives the error message. "Configuration.exe has encountered a problem and needs to close. We are sorry for the inconvenience". p.s.and I can't report about the bug how it says on forum, because when i'm opening Media Portal Test Tool it says "invalid media portal directory specified" please help

2007-06-13, 04:34	#5 (permalink)
NickName Portal Member Join Date: Jun 2006 Location: Gold Coast Posts: 283 Thanks: 13 Thanked 5 Times in 3 Posts Country:	By the sounds of the error "invalid media portal directory specified", I'd guess you are using a custom folder for MP? If so, try installing it on the default "C:\Program files\Team Mediaportal" to see if that at least allows you to use the Media Portal Test Tool (not that I have ever used that tool?). Good luck, Nick Name. __________________ Before, I could never finish anything I started but now I

2007-06-13, 09:12	#7 (permalink)
Paranoid Delusion Super Moderator Join Date: Jun 2005 Location: Cheshire UK Posts: 6,426 Thanks: 123 Thanked 216 Times in 192 Posts Country: My System	We need pc specifications, including operating system (does it include all windows updates, .net version etc) also the drive information you have MP installed on. This is very important in helping us diagnose why MP is not working for you. Thanks __________________ Ray\PD Check your codecs are fine with Filmerit. XP\Vista known issues FOR FULL SUPPORT PLEASE GIVE USER SPECIFICATIONS AND RELEVANT LOG's as per HERE

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2007-06-12, 20:14	#2 (permalink)
3mei Portal Member Join Date: Jun 2007 Posts: 7 Thanks: 0 Thanked 0 Times in 0 Posts Country:	halooo help somebody

2007-06-12, 22:56	#3 (permalink)
geov Portal Member Join Date: Nov 2006 Location: Cape Town Age: 35 Posts: 425 Thanks: 3 Thanked 14 Times in 12 Posts Country: My System	Best option is to uninstall MP and then delete the remainder of the Team MediaPortal directory from your Program Files directory and reinstall. I think something went wrong with your install. Cheers GeoV

2007-06-12, 23:36	#4 (permalink)
3mei Portal Member Join Date: Jun 2007 Posts: 7 Thanks: 0 Thanked 0 Times in 0 Posts Country:	I did that already 20 times probably

2007-06-13, 07:29	#6 (permalink)
3mei Portal Member Join Date: Jun 2007 Posts: 7 Thanks: 0 Thanked 0 Times in 0 Posts Country:	actually i tried that and its still not working

2007-06-13, 23:24	#8 (permalink)
3mei Portal Member Join Date: Jun 2007 Posts: 7 Thanks: 0 Thanked 0 Times in 0 Posts Country:	Os: Windows XP Home V5.01 Build 2600 Service Pack 2 (all updates) Cpu: Pentium D3.4Ghz Motherboard:foxconn p4m800p7mb Ram: 1024mb HDD:samsung HD080HJ 80gb(MP instaled on that one) Video:ATI Radeon 9550 256mb Sound:Realtek AC'97 .net Frameworks2.0

2007-06-14, 16:34	#10 (permalink)
3mei Portal Member Join Date: Jun 2007 Posts: 7 Thanks: 0 Thanked 0 Times in 0 Posts Country:	that is default xp instaled c: drive.