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Old 2007-12-22, 10:50   #1 (permalink)
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Default White Screen when starting MP

MediaPortal Version: 0.2.3.0
MediaPortal Skin: BlueTwo Wide 0.2.3.0
Windows Version: XP SP2
CPU Type: Intel Core 2 Duo E6320 @ 2,5GHz
HDD: Western Digital, 1 Raptor, 3 Caviar
Memory: Crucial Ballistix DDR2 PC8000 2GB
Motherboard: MSI P965 Platinum
Motherboard Chipset: Intel P965
Motherboard Bios: Award, latest
Video Card: MSI X1950XT
Video Card Driver: 8.432-071101a-054435C-ATI
Sound Card: Creative X-fi XtremeMusic
Sound Card Driver: 5.12.6.1186
1. TV Card: Hauppauge WinTV Nova-T 500
1. TV Card Type: DVB-T

When I start MP (does not matter if fullscreen or not) the only things I can see is the non selected text parts and time. All textures are completely missing. First times I used MP everything worked fine but after viewing some of my pictures I encountered a weird problem. MP displayed two pictures completely white and then the screen turned black. After pressing Alt-F4 to get back to windows I tried to restart and got the white screen with some text. After rebooting the computer the problem is still there. Therefore I reinstalled the application and it seemed to work fine. Viewed some other pictures on a different harddrive and got the same problem. The problem occours after about 20 seconds.

Anybody got any ideas what the problem might be?

Tell me if I missed something. Attached the logs.
Attached Files
File Type: log Configuration.log (36.0 KB, 6 views)
File Type: log MediaPortal.log (21.8 KB, 9 views)
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Old 2007-12-22, 14:46   #2 (permalink)
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I am not confident that this will solve your problem, but just for kicks (I did not find anything else but string-errors in log):
Try deleting skin cache, found C:\Program\Team MediaPortal\MediaPortal\Cache [the skin you use, pref. B2/B2w]
Start MP. New cache will be built
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Old 2007-12-22, 14:56   #3 (permalink)
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Yup, solved the white screen problem, strangely enough I cannot provoke the error anymore can't see why.
Thanks alot! Really appreciate it!

I'll get back here if it messes up again. (Hope it won't)
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Old 2007-12-22, 15:02   #4 (permalink)
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Welcome to MP olafett

Cannot see anything relating to a error in logs.

If you go to c\programfiles\teammediaportal\mediaportal\cache folder aand delete the skin file there, can you restart MP ok.

Also in the mediaportal folder is MPTestTool2, run that and repeat the steps that produced the problem, post the new logs.

Thanks

Sprag beat me to it, looks like my internet is still working in timewarp.
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Check your codecs are fine with Filmerit.
Upload Logs\Pictures etc, use the "Go Advanced" and select the + feature to upload\attach files.
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Old 2007-12-22, 22:15   #5 (permalink)
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@Paranoid Delusion: Thank you! Yeah, after deleting the cached files it works fine.

Managed to get a white screen again, just took a few more images this time, as you see I attached the Test Tool log files.

Thanks!
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File Type: zip MediaPortalLogs.zip (14.9 KB, 2 views)
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Old 2007-12-22, 22:46   #6 (permalink)
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Could you try using in MP config\general\thumbnails "create only small thumbs" for the pictures setting.

Quote:
Picture: Error saving new thumbnail C:\Program\Team MediaPortal\MediaPortal\Thumbs\Pictures\2991521457 .jpg - Ett allmänt fel uppstod i GDI+.
2007-12-22 22:03:09.625000 [Warn.][PoolThread11]: Picture: Creating thumbnail failed for E:\Bilder\Mina bilder\Budapest 2007-03-30\IMG_2701.JPG
This seems to be a problem
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Old 2007-12-22, 22:58   #7 (permalink)
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It works fine now all thanks to you! Come here and I'll kiss you both
Seriously, this is greatly appreciated!
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Old 2007-12-22, 23:30   #8 (permalink)
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Thanking notes like those are good enough
Enjoy the MediaPortal-experience!

(PS: We don't like kissing forummembers that much... there is a "THANKS!"-button that will do... looks like this -> )
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Last edited by Spragleknas; 2007-12-22 at 23:33.
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