Problem to Install Media Portal

puttekock500 · 2006-10-07, 11:40

Hello, I have tried to download and install Media Portal, but when I come to scan for music, videos the installation stopped and a square came up with the text:
"Configuration.exe has encountered a problem and needs to close, we are sorry for the inconvenience"
The problem seems to be my TV card WinFast TV2000 XP expert.
And then I need to log down.
I would be very grateful for any help with this problem so I can make it work in the future.

Best regards,
Gunnar Andersson!

Paranoid Delusion · 2006-10-07, 12:17

Please use the support template and post the Mediaportal log to http://www.mp.pastebin.com/ and paste a link here.

Thanks

Taipan · 2006-10-07, 21:51

And please do not double post - I have deleted your other posting on this same topic!

puttekock500 · 2006-10-08, 08:47

Hello! and thank you for the answer.
I dont know how I can get a log.

Best regards Gunnar from Sweden

NLS · 2006-10-08, 09:11

there is a "logs" folder

2006-10-07, 11:40	#1 (permalink)
puttekock500 Portal User Join Date: Oct 2006 Age: 45 Posts: 2 Thanks: 0 Thanked 0 Times in 0 Posts	Problem to Install Media Portal Hello, I have tried to download and install Media Portal, but when I come to scan for music, videos the installation stopped and a square came up with the text: "Configuration.exe has encountered a problem and needs to close, we are sorry for the inconvenience" The problem seems to be my TV card WinFast TV2000 XP expert. And then I need to log down. I would be very grateful for any help with this problem so I can make it work in the future. Best regards, Gunnar Andersson!

2006-10-07, 12:17	#2 (permalink)
Paranoid Delusion Super Moderator Join Date: Jun 2005 Location: Cheshire UK Posts: 5,931 Thanks: 106 Thanked 179 Times in 161 Posts Country: My System	Please use the support template and post the Mediaportal log to http://www.mp.pastebin.com/ and paste a link here. Thanks __________________ Ray\PD Check your codecs are fine with Filmerit. XP\Vista known issues FOR FULL SUPPORT PLEASE GIVE USER SPECIFICATIONS AND RELEVANT LOG's as per HERE

2006-10-08, 08:47	#4 (permalink)
puttekock500 Portal User Join Date: Oct 2006 Age: 45 Posts: 2 Thanks: 0 Thanked 0 Times in 0 Posts	What shall I do Hello! and thank you for the answer. I dont know how I can get a log. Best regards Gunnar from Sweden

2006-10-08, 09:11	#5 (permalink)
NLS Portal Member Join Date: Apr 2006 Age: 34 Posts: 879 Thanks: 0 Thanked 0 Times in 0 Posts Country: My System	there is a "logs" folder __________________ NLS ...never thought I would advertise MP around that much, so soon... (and when some dev adds better menu handling, multiple calls to modules and plugins with different options and much better dbase handling, it will be love... ah and a nice 3D front end and inter-module messaging system and...) Don't argue with the founder of Greek Off-Topic Community about taking a thread off-topic. I cannot help it! My webshots album (contains the old version of my HTPC setup too)

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2006-10-07, 21:51	#3 (permalink)
Taipan Portal Tester Join Date: Feb 2005 Location: Melbourne Posts: 1,888 Thanks: 4 Thanked 13 Times in 13 Posts Country: My System	And please do not double post - I have deleted your other posting on this same topic!

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