MP crashes when changing channel

henrik4223 · 2007-06-17, 22:42

TV-Server Version: TVEngine3 14906
MediaPortal Version: Mediaportal RC1
MediaPortal Skin: BlueTwo 0.2.3.0
Windows Version: Windows XP SP2 - all updates
CPU Type: AMD Athlon(tm) 64 Processor 3000+
HDD: RAID Samsung spinpoint 180GBx2 - Promise 2+0 Stripe/RAID0 SCSI Disk Device
Memory: 1 GB Dual Channel Kingston RAM
Motherboard: ASUS A8V Deluxe
Motherboard Chipset: VIA K8T800Pro + VT8237
Motherboard Bios: A8V Deluxe BIOS 1017
Video Card: NVIDIA GeForce 7600 GS
Video Card Driver: 9.1.4.7
Sound Card: HDA Digital X-Mystigue 7.1
Sound Card AC3: no AC3
Sound Card Driver: C-Media Inc 5.12.1.46
1. TV Card: Hauppauge WinTV PVR 150MCEx2 (26xxx)
1. TV Card Type: analog
1. TV Card Driver: 2.0.48.24227
2. TV Card: Hauppauge Nova-DT Dual DBB-T Tuner
2. TV Card Type: DVB-T
2. TV Card Driver: 4.2.25032.0
3. TV Card:
3. TV Card Type:
3. TV Card Driver:
4. TV Card:
4. TV Card Type:
4. TV Card Driver:
MPEG2 Video Codec: NVIDIA Purevideo decoder 1.00.0000
MPEG2 Audio Codec: NVIDIA Purevideo decoder 1.00.0000
Satelite/CableTV Provider:
HTPC Case:
Cooling:
Power Supply: Chill 400W
Remote: Logetech Harmony 895+USB-UIRT
TV:
TV - HTPC Connection:

Error description
1. start MP ang go to guide and select channel
2. changing channel up and down causes MP to freeze (sometimes I can change channels 5 times, sometimes 9 times, somtimes 1 time).

henrik4223 · 2007-06-17, 22:50

When MP crashes it just freezes and I ahve to kill the application process

noddy · 2007-06-17, 23:26

MP crashed on my system completely. It's also an event log entry attached.

During channel change (while recording something) after a few (not a fixed amount of) channel changes MP crash.

SVN-snapshot from:
TVEngine3 Snapshot: 06-16-2007 01-22h Revision 14904
MediaPortal SVN-Snapshot: 06-17-2007 01-34h - Revision:14906

Hardware Specification:
TV-Server Version: Latest SVN
MediaPortal Version: Latest SVN
MediaPortal Skin: BlueTwo
Windows Version: Win XP Pro German SP2 incl. all updates
CPU Type: Intel Pentium D 3.2 GHz
HDD: Maxtor 6B200M0 (200GB), Samsung HD401LJ (400GB), Maxtor 6L300S0 (300 GB)
Memory: 2 GB - DDR2-800 (PC6400)
Motherboard: Asus P5WD2 Premium
Motherboard Chipset: Intel 955X + ICH7R
Motherboard Bios: AMI 08.02
Video Card: SAPPHIRE Radeon X800GTO (DVI, VGA & TV-out)
Video Card Driver: 8.342.0.0 (from ATI)
Sound Card: Onboard Realtek ALC882D (8 channel)
Sound Card AC3: S/PDIF out/Yes/YES (not used at the moment)
Sound Card Driver: 5.10.00.5127
1. TV Card: TerraTec Cinergy 1200
1. TV Card Type: DVB-S
1. TV Card Driver: 4.8.0.16 (BDA)
2. TV Card: TechniSar SkyStar II
2. TV Card Type: DVB-S
2. TV Card Driver: 4.4.1.5 (BDA)
3. TV Card:
3. TV Card Type:
3. TV Card Driver:
4. TV Card:
4. TV Card Type:
4. TV Card Driver:
MPEG2 Video Codec: InterVideo Video Decoder (from WinDVD 8)
MPEG2 Audio Codec: MPA Decoder Filter (included in MP)
Satelite/CableTV Provider: Astra 19.2°
HTPC Case: NO HTPC Case (Chieftec Bigtower BA-01)
Cooling: 2x120 mm fans, 1x80mm fan, 1x92mm fan CPU cooling Thermaltake Big Typhoon
Power Supply: Enermax EG701AX-VE (W) SFMA / 600 Watt
Remote: Microsoft
TV: using 2 computer monitors 19"
TV - HTPC Connection: DVI & VGA

error decription
0. A scheduled recording is in progress
1. Run MP in fullscreen mode
2. go to MyTv
3. tune a channel
4. Zap the channels either with MiniEPG, EPG or Next/Previos channel (MCE remote) - after a few channel changes MP will crash

henrik4223 · 2007-06-22, 13:44

Really - no one can help with this critical error?

MP is of little use when it crashes every time you flip channels...

gibman · 2007-06-22, 14:41

Try latest SVN's of both MP client and server.
Make sure that debug log level is activated.

Then try again ...

If it still doesnt work, then reattach your fresh logs

Also I have no idea about channel changes on analogue cards - since I am a dvb fanboy myself.

/Gibman

henrik4223 · 2007-06-24, 09:38

Hi Gibman

My problem also occurs when flipping the DVB-T channels - very strange. I have included the TVServer log file in the zip file.

TV-Server Version: TVEngine3 14957
MediaPortal Version: Mediaportal RC1 - 14957
MediaPortal Skin: BlueTwo 0.2.3.0
Windows Version: Windows XP SP2 - all updates
CPU Type: AMD Athlon(tm) 64 Processor 3000+
HDD: RAID Samsung spinpoint 180GBx2 - Promise 2+0 Stripe/RAID0 SCSI Disk Device
Memory: 1 GB Dual Channel Kingston RAM
Motherboard: ASUS A8V Deluxe
Motherboard Chipset: VIA K8T800Pro + VT8237
Motherboard Bios: A8V Deluxe BIOS 1017
Video Card: NVIDIA GeForce 7600 GS
Video Card Driver: 9.1.4.7
Sound Card: HDA Digital X-Mystigue 7.1
Sound Card AC3: no AC3
Sound Card Driver: C-Media Inc 5.12.1.46
1. TV Card: Hauppauge WinTV PVR 150MCEx2 (26xxx)
1. TV Card Type: analog
1. TV Card Driver: 2.0.48.24227
2. TV Card: Hauppauge Nova-DT Dual DBB-T Tuner
2. TV Card Type: DVB-T
2. TV Card Driver: 4.2.25032.0
3. TV Card:
3. TV Card Type:
3. TV Card Driver:
4. TV Card:
4. TV Card Type:
4. TV Card Driver:
MPEG2 Video Codec: NVIDIA Purevideo decoder 1.00.0000
MPEG2 Audio Codec: NVIDIA Purevideo decoder 1.00.0000
Satelite/CableTV Provider:
HTPC Case:
Cooling:
Power Supply: Chill 400W
Remote: Logetech Harmony 895+USB-UIRT
TV:
TV - HTPC Connection:

Single seat configuration
Recording .ts files

Error description
1. start MP ang go to guide and select channel
2. changing channel up and down causes MP to freeze (sometimes I can change channels 5 times, sometimes 9 times, somtimes 1 time).

henrik4223 · 2007-06-24, 10:18

I have now removed and completely uninstalled my analog cards (I really dont need them), disabled the firewall and antivirus. However, the problem is still the same...

gibman · 2007-06-24, 11:23

Hi henrik4223.

Try and disable the DVB subtitle filter.
unregister the .ax file.

When I look at your logs I can see that it is activated.
Not that I know if it is causing trouble.
But it's worth a try.

/Gibman

henrik4223 · 2007-06-24, 16:57

hmmm....actually this seems to have done the trick!!!

THANKS A LOT - Now my life is much better LOL

Now i only have one problem - no subs of course :-) I don't suppose you could help with a stable sub filter? ;-)

tourettes · 2007-06-27, 08:26

Yep, current DVB subtitle filter is known to cause crashes & hangs, please don't use it in any HTPC were those nasty issues aren't supposed to happen

2007-06-17, 22:42	#1 (permalink)
henrik4223 Portal Member Join Date: May 2007 Posts: 43 Thanks: 0 Thanked 0 Times in 0 Posts	MP crashes when changing channel TV-Server Version: TVEngine3 14906 MediaPortal Version: Mediaportal RC1 MediaPortal Skin: BlueTwo 0.2.3.0 Windows Version: Windows XP SP2 - all updates CPU Type: AMD Athlon(tm) 64 Processor 3000+ HDD: RAID Samsung spinpoint 180GBx2 - Promise 2+0 Stripe/RAID0 SCSI Disk Device Memory: 1 GB Dual Channel Kingston RAM Motherboard: ASUS A8V Deluxe Motherboard Chipset: VIA K8T800Pro + VT8237 Motherboard Bios: A8V Deluxe BIOS 1017 Video Card: NVIDIA GeForce 7600 GS Video Card Driver: 9.1.4.7 Sound Card: HDA Digital X-Mystigue 7.1 Sound Card AC3: no AC3 Sound Card Driver: C-Media Inc 5.12.1.46 1. TV Card: Hauppauge WinTV PVR 150MCEx2 (26xxx) 1. TV Card Type: analog 1. TV Card Driver: 2.0.48.24227 2. TV Card: Hauppauge Nova-DT Dual DBB-T Tuner 2. TV Card Type: DVB-T 2. TV Card Driver: 4.2.25032.0 3. TV Card: 3. TV Card Type: 3. TV Card Driver: 4. TV Card: 4. TV Card Type: 4. TV Card Driver: MPEG2 Video Codec: NVIDIA Purevideo decoder 1.00.0000 MPEG2 Audio Codec: NVIDIA Purevideo decoder 1.00.0000 Satelite/CableTV Provider: HTPC Case: Cooling: Power Supply: Chill 400W Remote: Logetech Harmony 895+USB-UIRT TV: TV - HTPC Connection: Error description 1. start MP ang go to guide and select channel 2. changing channel up and down causes MP to freeze (sometimes I can change channels 5 times, sometimes 9 times, somtimes 1 time).

2007-06-22, 14:41	#5 (permalink)
gibman Portal Developer Join Date: Oct 2006 Location: Aarhus Posts: 731 Thanks: 4 Thanked 67 Times in 50 Posts Country: My System	Try latest SVN's of both MP client and server. Make sure that debug log level is activated. Then try again ... If it still doesnt work, then reattach your fresh logs Also I have no idea about channel changes on analogue cards - since I am a dvb fanboy myself. /Gibman __________________ "It's all a big foodchain. We eat shit and shit eats us."

2007-06-24, 09:38	#6 (permalink)
henrik4223 Portal Member Join Date: May 2007 Posts: 43 Thanks: 0 Thanked 0 Times in 0 Posts	MP still crashes after new SNV Hi Gibman My problem also occurs when flipping the DVB-T channels - very strange. I have included the TVServer log file in the zip file. TV-Server Version: TVEngine3 14957 MediaPortal Version: Mediaportal RC1 - 14957 MediaPortal Skin: BlueTwo 0.2.3.0 Windows Version: Windows XP SP2 - all updates CPU Type: AMD Athlon(tm) 64 Processor 3000+ HDD: RAID Samsung spinpoint 180GBx2 - Promise 2+0 Stripe/RAID0 SCSI Disk Device Memory: 1 GB Dual Channel Kingston RAM Motherboard: ASUS A8V Deluxe Motherboard Chipset: VIA K8T800Pro + VT8237 Motherboard Bios: A8V Deluxe BIOS 1017 Video Card: NVIDIA GeForce 7600 GS Video Card Driver: 9.1.4.7 Sound Card: HDA Digital X-Mystigue 7.1 Sound Card AC3: no AC3 Sound Card Driver: C-Media Inc 5.12.1.46 1. TV Card: Hauppauge WinTV PVR 150MCEx2 (26xxx) 1. TV Card Type: analog 1. TV Card Driver: 2.0.48.24227 2. TV Card: Hauppauge Nova-DT Dual DBB-T Tuner 2. TV Card Type: DVB-T 2. TV Card Driver: 4.2.25032.0 3. TV Card: 3. TV Card Type: 3. TV Card Driver: 4. TV Card: 4. TV Card Type: 4. TV Card Driver: MPEG2 Video Codec: NVIDIA Purevideo decoder 1.00.0000 MPEG2 Audio Codec: NVIDIA Purevideo decoder 1.00.0000 Satelite/CableTV Provider: HTPC Case: Cooling: Power Supply: Chill 400W Remote: Logetech Harmony 895+USB-UIRT TV: TV - HTPC Connection: Single seat configuration Recording .ts files Error description 1. start MP ang go to guide and select channel 2. changing channel up and down causes MP to freeze (sometimes I can change channels 5 times, sometimes 9 times, somtimes 1 time).

2007-06-24, 11:23	#8 (permalink)
gibman Portal Developer Join Date: Oct 2006 Location: Aarhus Posts: 731 Thanks: 4 Thanked 67 Times in 50 Posts Country: My System	Hi henrik4223. Try and disable the DVB subtitle filter. unregister the .ax file. When I look at your logs I can see that it is activated. Not that I know if it is causing trouble. But it's worth a try. /Gibman __________________ "It's all a big foodchain. We eat shit and shit eats us."

2007-06-27, 08:26	#10 (permalink)
tourettes Portal Developer Join Date: Jan 2005 Age: 30 Posts: 3,359 Thanks: 89 Thanked 107 Times in 88 Posts	Yep, current DVB subtitle filter is known to cause crashes & hangs, please don't use it in any HTPC were those nasty issues aren't supposed to happen __________________ http://day2.no-ip.org/ "Commy64 - The problem there is that Oprah was on. MP tried to save you by blanking the screen"

2007-06-17, 22:50	#2 (permalink)
henrik4223 Portal Member Join Date: May 2007 Posts: 43 Thanks: 0 Thanked 0 Times in 0 Posts	When MP crashes it just freezes and I ahve to kill the application process

2007-06-17, 23:26	#3 (permalink)
noddy Portal Member Join Date: Apr 2007 Location: Harsefeld Age: 42 Posts: 41 Thanks: 0 Thanked 2 Times in 1 Post Country: My System	MP crashed on my system completely. It's also an event log entry attached. During channel change (while recording something) after a few (not a fixed amount of) channel changes MP crash. SVN-snapshot from: TVEngine3 Snapshot: 06-16-2007 01-22h Revision 14904 MediaPortal SVN-Snapshot: 06-17-2007 01-34h - Revision:14906 Hardware Specification: TV-Server Version: Latest SVN MediaPortal Version: Latest SVN MediaPortal Skin: BlueTwo Windows Version: Win XP Pro German SP2 incl. all updates CPU Type: Intel Pentium D 3.2 GHz HDD: Maxtor 6B200M0 (200GB), Samsung HD401LJ (400GB), Maxtor 6L300S0 (300 GB) Memory: 2 GB - DDR2-800 (PC6400) Motherboard: Asus P5WD2 Premium Motherboard Chipset: Intel 955X + ICH7R Motherboard Bios: AMI 08.02 Video Card: SAPPHIRE Radeon X800GTO (DVI, VGA & TV-out) Video Card Driver: 8.342.0.0 (from ATI) Sound Card: Onboard Realtek ALC882D (8 channel) Sound Card AC3: S/PDIF out/Yes/YES (not used at the moment) Sound Card Driver: 5.10.00.5127 1. TV Card: TerraTec Cinergy 1200 1. TV Card Type: DVB-S 1. TV Card Driver: 4.8.0.16 (BDA) 2. TV Card: TechniSar SkyStar II 2. TV Card Type: DVB-S 2. TV Card Driver: 4.4.1.5 (BDA) 3. TV Card: 3. TV Card Type: 3. TV Card Driver: 4. TV Card: 4. TV Card Type: 4. TV Card Driver: MPEG2 Video Codec: InterVideo Video Decoder (from WinDVD 8) MPEG2 Audio Codec: MPA Decoder Filter (included in MP) Satelite/CableTV Provider: Astra 19.2° HTPC Case: NO HTPC Case (Chieftec Bigtower BA-01) Cooling: 2x120 mm fans, 1x80mm fan, 1x92mm fan CPU cooling Thermaltake Big Typhoon Power Supply: Enermax EG701AX-VE (W) SFMA / 600 Watt Remote: Microsoft TV: using 2 computer monitors 19" TV - HTPC Connection: DVI & VGA error decription 0. A scheduled recording is in progress 1. Run MP in fullscreen mode 2. go to MyTv 3. tune a channel 4. Zap the channels either with MiniEPG, EPG or Next/Previos channel (MCE remote) - after a few channel changes MP will crash

2007-06-22, 13:44	#4 (permalink)
henrik4223 Portal Member Join Date: May 2007 Posts: 43 Thanks: 0 Thanked 0 Times in 0 Posts	Really - no one can help with this critical error? MP is of little use when it crashes every time you flip channels...

2007-06-24, 10:18	#7 (permalink)
henrik4223 Portal Member Join Date: May 2007 Posts: 43 Thanks: 0 Thanked 0 Times in 0 Posts	I have now removed and completely uninstalled my analog cards (I really dont need them), disabled the firewall and antivirus. However, the problem is still the same...

2007-06-24, 16:57	#9 (permalink)
henrik4223 Portal Member Join Date: May 2007 Posts: 43 Thanks: 0 Thanked 0 Times in 0 Posts	hmmm....actually this seems to have done the trick!!! THANKS A LOT - Now my life is much better LOL Now i only have one problem - no subs of course :-) I don't suppose you could help with a stable sub filter? ;-)

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