Blank box Error --- and error 2869 with UAC disabled.

brewskybeer · 2007-10-10, 04:52

TV-Server Version: Latest 10-10-07 Build
MediaPortal Version: Latest 10-10-07 Build
MediaPortal Skin:
Windows Version: Vista

I'm getting so frustrated. Media portal was working splendedly except for a bug with the TVGuide not closing, which I noticed was fixed a while back, so I installed the latest snapshots for today 10-10-07 and they seemed to install fine (and uninstall)... except I accidently picked my TVServer install directory instead of media portal directory to install the plugin.. which I corrected.. (might be my problem) so I continued thinking everythign was fine... Then I loaded media portal... it asked for my setup.msi file... it loaded okay.. the config loaded okay... but when I loaded the TVServer it refused to load... it comes up with an blank empty box with [OK] button in the center and a computer monitor with a moon in the left corner. After clicking [OK] It rolls back and gives me a fatal error. So I decided to uninstall the TV Server.... and it refused to uninstall. -- It gives me the same blank box to uninstall. If I try to repair from the installation file it gives me error code 2869. I'm at my wits end here

... only option to get past this I can find is to reinstall vista

I've tried removing entries from the registry I could find related to the tvserver, and files from c:\programdata directory and trying to install it again from there with no luck.... any help could be appreciated.. i really dont want to reinstall windows. .. . thanks

Paranoid Delusion · 2007-10-10, 10:13

Have you tried SAFE MODE F8 to rectify, as guaranteed admin rights.

brewskybeer · 2007-10-10, 15:15

yup. Unfortunately MediaPortal uses Windows Installer 3 which wont function in safe mode

mm67 · 2007-10-11, 05:51

Same problem here. Can't uninstall 10-10-2007 version. Blank box error. Help!!!

chemelli · 2007-10-12, 10:32

TV-Server Version: 3.0 rev 16135 ( 10-08-2007 )
MediaPortal Version: 0.2.3.0 RC2 + rev 16135 ( 10-08-2007 )
MediaPortal Skin: BlueTwo wide
Windows Version: Vista Home Premium
CPU Type: Intel Core2Duo E6550
HDD: 2 x Seagate 320Gb
Memory: 2 x 1 Gb Corsair DDR2
Motherboard: Asus P5K
Motherboard Chipset: Intel P35
Motherboard Bios: AMI v0603
Video Card: Sapphire ATI X1950 PRO 512Mb
Video Card Driver: Catalyst 7.2 ( no directx broken ;-)
Sound Card: Realtek ALC883 (onboard)
Sound Card AC3: no AC3
Sound Card Driver: v6.0.1.5485
1. TV Card: Hauppauge HVR-4000
1. TV Card Type: analog + DVB-T + DVB-S/S2
1. TV Card Driver: cd image 3.1G
2. TV Card:
2. TV Card Type:
2. TV Card Driver:
3. TV Card:
3. TV Card Type:
3. TV Card Driver:
4. TV Card:
4. TV Card Type:
4. TV Card Driver:
MPEG2 Video Codec: fddshow Video (from Vista Codec 4.5)
MPEG2 Audio Codec: fddshow Audio (from Vista Codec 4.5)
Satelite/CableTV Provider: Hotbird, 13°E
HTPC Case: Silverstone LC20M with SoundGraph VFD
Cooling: CF800 ZeroTherm APACK + 2 x 80m Xilence chassis fan + 2 x Aeolus hdd cooler
Power Supply: Nesteq na4501 - 450W
Remote: iMON PAD
TV: Samsung LE32R53BD
TV - HTPC Connection: DVI-I

Please open a cmd.exe using the run as administrator feature. Then run msiexec /i "TVserver.msi"

For me it works...

mm67 · 2007-10-12, 21:06

I worked around the issue by using System Restore... Sucks, but it worked.

brewskybeer · 2007-10-13, 05:21

Please open a cmd.exe using the run as administrator feature. Then run msiexec /i "TVserver.msi"

For me it works...[/quote]

I've tried that.. didn't work. I have UAC disabled aswell which "/i" bypasses if enabled.

I formated my HDD and reinstalled Vista to get around this problem.. then Media Portal, then TVServer3 latest.. started TVServer up and configured it... exited and went back in... it came up with the configuring and blank box AGAIN! -> Fatal Error. something is seriously wrong here. I'd love to have this problem solved.. its driving me nuts. I'm going to attempt a system restore see if that fixes it because this really messes up the system with it faulting this way, its impossible to cleanly uninstall it.

chemelli · 2007-10-13, 14:50

Quote:

Originally Posted by brewskybeer

I've tried that.. didn't work. I have UAC disabled aswell which "/i" bypasses if enabled.

I formated my HDD and reinstalled Vista to get around this problem.. then Media Portal, then TVServer3 latest.. started TVServer up and configured it... exited and went back in... it came up with the configuring and blank box AGAIN! -> Fatal Error. something is seriously wrong here. I'd love to have this problem solved.. its driving me nuts. I'm going to attempt a system restore see if that fixes it because this really messes up the system with it faulting this way, its impossible to cleanly uninstall it.

Did you tick the "run as administrator" before opening the cmd.exe ?

Simone

2007-10-10, 04:52	#1 (permalink)
brewskybeer Portal User Join Date: Jun 2007 Posts: 3 Thanks: 0 Thanked 0 Times in 0 Posts Country:	Blank box Error --- and error 2869 with UAC disabled. TV-Server Version: Latest 10-10-07 Build MediaPortal Version: Latest 10-10-07 Build MediaPortal Skin: Windows Version: Vista I'm getting so frustrated. Media portal was working splendedly except for a bug with the TVGuide not closing, which I noticed was fixed a while back, so I installed the latest snapshots for today 10-10-07 and they seemed to install fine (and uninstall)... except I accidently picked my TVServer install directory instead of media portal directory to install the plugin.. which I corrected.. (might be my problem) so I continued thinking everythign was fine... Then I loaded media portal... it asked for my setup.msi file... it loaded okay.. the config loaded okay... but when I loaded the TVServer it refused to load... it comes up with an blank empty box with [OK] button in the center and a computer monitor with a moon in the left corner. After clicking [OK] It rolls back and gives me a fatal error. So I decided to uninstall the TV Server.... and it refused to uninstall. -- It gives me the same blank box to uninstall. If I try to repair from the installation file it gives me error code 2869. I'm at my wits end here ... only option to get past this I can find is to reinstall vista I've tried removing entries from the registry I could find related to the tvserver, and files from c:\programdata directory and trying to install it again from there with no luck.... any help could be appreciated.. i really dont want to reinstall windows. .. . thanks

2007-10-10, 10:13	#2 (permalink)
Paranoid Delusion Super Moderator Join Date: Jun 2005 Location: Cheshire UK Posts: 5,882 Thanks: 103 Thanked 178 Times in 160 Posts Country: My System	Have you tried SAFE MODE F8 to rectify, as guaranteed admin rights. __________________ Ray\PD Check your codecs are fine with Filmerit. XP\Vista known issues FOR FULL SUPPORT PLEASE GIVE USER SPECIFICATIONS AND RELEVANT LOG's as per HERE

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2007-10-10, 15:15	#3 (permalink)
brewskybeer Portal User Join Date: Jun 2007 Posts: 3 Thanks: 0 Thanked 0 Times in 0 Posts Country:	yup. Unfortunately MediaPortal uses Windows Installer 3 which wont function in safe mode

2007-10-11, 05:51	#4 (permalink)
mm67 Portal User Join Date: Sep 2007 Posts: 2 Thanks: 0 Thanked 0 Times in 0 Posts	Same problem here. Can't uninstall 10-10-2007 version. Blank box error. Help!!!

2007-10-12, 10:32	#5 (permalink)
chemelli Portal Developer Join Date: Sep 2006 Location: Italy - Padova Age: 34 Posts: 1,145 Thanks: 56 Thanked 54 Times in 43 Posts Country: My System	TV-Server Version: 3.0 rev 16135 ( 10-08-2007 ) MediaPortal Version: 0.2.3.0 RC2 + rev 16135 ( 10-08-2007 ) MediaPortal Skin: BlueTwo wide Windows Version: Vista Home Premium CPU Type: Intel Core2Duo E6550 HDD: 2 x Seagate 320Gb Memory: 2 x 1 Gb Corsair DDR2 Motherboard: Asus P5K Motherboard Chipset: Intel P35 Motherboard Bios: AMI v0603 Video Card: Sapphire ATI X1950 PRO 512Mb Video Card Driver: Catalyst 7.2 ( no directx broken ;-) Sound Card: Realtek ALC883 (onboard) Sound Card AC3: no AC3 Sound Card Driver: v6.0.1.5485 1. TV Card: Hauppauge HVR-4000 1. TV Card Type: analog + DVB-T + DVB-S/S2 1. TV Card Driver: cd image 3.1G 2. TV Card: 2. TV Card Type: 2. TV Card Driver: 3. TV Card: 3. TV Card Type: 3. TV Card Driver: 4. TV Card: 4. TV Card Type: 4. TV Card Driver: MPEG2 Video Codec: fddshow Video (from Vista Codec 4.5) MPEG2 Audio Codec: fddshow Audio (from Vista Codec 4.5) Satelite/CableTV Provider: Hotbird, 13°E HTPC Case: Silverstone LC20M with SoundGraph VFD Cooling: CF800 ZeroTherm APACK + 2 x 80m Xilence chassis fan + 2 x Aeolus hdd cooler Power Supply: Nesteq na4501 - 450W Remote: iMON PAD TV: Samsung LE32R53BD TV - HTPC Connection: DVI-I Please open a cmd.exe using the run as administrator feature. Then run msiexec /i "TVserver.msi" For me it works...

2007-10-12, 21:06	#6 (permalink)
mm67 Portal User Join Date: Sep 2007 Posts: 2 Thanks: 0 Thanked 0 Times in 0 Posts	I worked around the issue by using System Restore... Sucks, but it worked.

2007-10-13, 05:21	#7 (permalink)
brewskybeer Portal User Join Date: Jun 2007 Posts: 3 Thanks: 0 Thanked 0 Times in 0 Posts Country:	Please open a cmd.exe using the run as administrator feature. Then run msiexec /i "TVserver.msi" For me it works...[/quote] I've tried that.. didn't work. I have UAC disabled aswell which "/i" bypasses if enabled. I formated my HDD and reinstalled Vista to get around this problem.. then Media Portal, then TVServer3 latest.. started TVServer up and configured it... exited and went back in... it came up with the configuring and blank box AGAIN! -> Fatal Error. something is seriously wrong here. I'd love to have this problem solved.. its driving me nuts. I'm going to attempt a system restore see if that fixes it because this really messes up the system with it faulting this way, its impossible to cleanly uninstall it.