Vista TV-Server Installation: FatalError and Broken Error Dialog

[tobse]

<TV-Server Version: tvengine3-09-20-2007--01-23h--Rev15972
MediaPortal Version: 0.2.3.0 RC2
MediaPortal Skin:
Windows Version: Windows Vista Home Premium
CPU Type: Intel Core 2 Duo T7300
HDD: 200 Gb
Memory: 2 Gigabyte
Motherboard: ?
Motherboard Chipset:
Motherboard Bios:
Video Card: Nvidia Go8600
Video Card Driver:
Sound Card:
Sound Card AC3:
Sound Card Driver:
1. TV Card:
1. TV Card Type:
1. TV Card Driver:
2. TV Card:
2. TV Card Type:
2. TV Card Driver:
3. TV Card:
3. TV Card Type:
3. TV Card Driver:
4. TV Card:
4. TV Card Type:
4. TV Card Driver:
MPEG2 Video Codec:
MPEG2 Audio Codec:
Satelite/CableTV Provider:
HTPC Case:
Cooling:
Power Supply:
Remote:
TV:
TV - HTPC Connection:


This is about installation of the upperly mentioned TV-Server Engine. I tried several of the SVN Builds but all showed the same problem.

When I install the TV-Server with Setup.msi I get the following error message:
"The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2869."

I search the web for the reason of this and found the following:
"
According to the Windows Installer documentation, error 2869 means "The dialog [2] has the error style bit set, but is not an error dialog."
=>
This indicates that a dialog in your setup is improperly authored. But it may not the root cause for the failure. I guess your setup is encountering whatever error, and when it tries to display the error message it detects a problem with the error dialog. So I'd suggest you generate a verbose log of the install to find the root cause:

msiexec.exe /i your.msi /L*v c:\logfile.txt

And of course: fix the dialog.
"

=> I did this with Setup.msi and included the file logfile.txt.
I extracted some relevant lines:
"MSI (s) (80:C4) [15:40:16:824]: MainEngineThread is returning 1603
MSI (s) (80:94) [15:40:16:825]: Destroying RemoteAPI object.
MSI (s) (800) [15:40:16:825]: Custom Action Manager thread ending.
MSI (s) (80:94) [15:40:16:825]: RESTART MANAGER: Session closed.
MSI (c) (9C:54) [15:40:16:829]: Back from server. Return value: 1603
MSI (c) (9C:54) [15:40:16:829]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (9C:54) [15:40:16:830]: PROPERTY CHANGE: Deleting SECONDSEQUENCE property. Its current value is '1'.
Action ended 15:40:16: ExecuteAction. Return value 3.
MSI (c) (9C:54) [15:40:16:830]: Doing action: FatalErrorForm
Action 15:40:16: FatalErrorForm.
Action start 15:40:16: FatalErrorForm.
MSI (c) (9C:5C) [15:40:16:834]: Note: 1: 2262 2: Error 3: -2147287038
DEBUG: Error 2826: Control Line1 on dialog FatalErrorForm extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: FatalErrorForm, Line1, to the right
MSI (c) (9C:5C) [15:40:16:835]: Note: 1: 2262 2: Error 3: -2147287038
DEBUG: Error 2826: Control Line2 on dialog FatalErrorForm extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: FatalErrorForm, Line2, to the right
MSI (c) (9C:5C) [15:40:16:835]: Note: 1: 2262 2: Error 3: -2147287038
DEBUG: Error 2826: Control BannerBmp on dialog FatalErrorForm extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: FatalErrorForm, BannerBmp, to the right
Action 15:40:16: FatalErrorForm. Dialog created
Action ended 15:40:23: FatalErrorForm. Return value 1.
Action ended 15:40:23: INSTALL. Return value 3.
MSI (c) (9C:54) [15:40:23:302]: Destroying RemoteAPI object.
MSI (c) (9C8) [15:40:23:304]: Custom Action Manager thread ending."

But the root cause for the FatalErrorForm is still unclear to me.

I followed the instruction of the tutorial videos for installing the TV-Server and I also installed "Microsoft Visual C++ 2005 SP1 Redistributable Package (x86)".
I also did several reboots. And after some failures I started to install MediaPortal 0.2.3 RC2 and the lastest SVN Build of it. But it still doesn't work.

Is Vista at the moment still supported???
Thank you for your help.

[tobse]

I found the solution to my "root" problem:
http://forum.team-mediaportal.com/tv...it-t26842.html

=> it is about disabeling UAC and running the program as administrator.

But still the FatalErrorForm thing should be fixed if possible. Maybe it could show something about this

Ok. Thanks for your very great work

[Paranoid Delusion]

search 2869, amazingly answer pops up.

Glad you found the answer.

[chemelli]

TV-Server Version: 3.0 rev 16135 ( 10-08-2007 )
MediaPortal Version: 0.2.3.0 RC2 + rev 16135 ( 10-08-2007 )
MediaPortal Skin: BlueTwo wide
Windows Version: Vista Home Premium
CPU Type: Intel Core2Duo E6550
HDD: 2 x Seagate 320Gb
Memory: 2 x 1 Gb Corsair DDR2
Motherboard: Asus P5K
Motherboard Chipset: Intel P35
Motherboard Bios: AMI v0603
Video Card: Sapphire ATI X1950 PRO 512Mb
Video Card Driver: Catalyst 7.2 ( no directx broken ;-)
Sound Card: Realtek ALC883 (onboard)
Sound Card AC3: no AC3
Sound Card Driver: v6.0.1.5485
1. TV Card: Hauppauge HVR-4000
1. TV Card Type: analog + DVB-T + DVB-S/S2
1. TV Card Driver: cd image 3.1G
2. TV Card:
2. TV Card Type:
2. TV Card Driver:
3. TV Card:
3. TV Card Type:
3. TV Card Driver:
4. TV Card:
4. TV Card Type:
4. TV Card Driver:
MPEG2 Video Codec: fddshow Video (from Vista Codec 4.5)
MPEG2 Audio Codec: fddshow Audio (from Vista Codec 4.5)
Satelite/CableTV Provider: Hotbird, 13°E
HTPC Case: Silverstone LC20M with SoundGraph VFD
Cooling: CF800 ZeroTherm APACK + 2 x 80m Xilence chassis fan + 2 x Aeolus hdd cooler
Power Supply: Nesteq na4501 - 450W
Remote: iMON PAD
TV: Samsung LE32R53BD
TV - HTPC Connection: DVI-I


Please open a cmd.exe with the "run as administrator" feature. Then execute msiexec /I "TVserver.msi".

Al least for me it works fine.

Simone