XFace freeze problem - HELP

ChiChi · 2007-10-29, 18:44

Hi, I am new to MP and will appreciate any help from the veterans.

I really like the look of XFace, but I seemed to have problem getting it to work properly for some reasons. I uninstalled MP V0.2.2.0 and installed V0.2.3.0 RC3 and XFace. The MP will start up fine and I was able to navigate through various functions (e.g., MyMusic, MyVideo, etc.). However, once I am in a specific function, the GUI will freeze up and would not respond to keystrokes. I could "unfreeze" it by toggle the Alt-Enter key. I do not have any problem with the standard Blue Two Wide skin.

I assume my problem is a result of incorrect installation procedure since I did not see others complain about a similar issue.

I installed the XFace by downloading the package and extract the zip package directly under the C:\programfiles\teammediaportal\mediaportal\skin directory. Is this the proper way to do it?

Is there any other settings that I need to change to install XFace properly?

Your help is greatly appreciated.

mzemina · 2007-10-29, 18:51

ChiChi - Please provide details about your system, especially details on your video card and driver version.
Can you repeat the problem on the same screen?

ChiChi · 2007-10-29, 20:22

I am using the on-board video capability on the GIGABYTE GA-MA69GM-S2H AM2 AMD 690G HDMI Micro ATX AMD Motherboard. I can repeat the problem on the same screen. In fact, I have the same problem with myMusic and myWeather, where active information was displayed and eventually freeze up.

Here is my basic system information:
CPU: AMD Athlon 64X2 4800+
OS: Windows XP Professional SP2
MB: GIGABYTE GA-MA69GM-S2H
RAM: 2GB DDR2 800
Video: Integrated GPU and ATI Radeon X1300XT
Video Driver: ATI Catalyst 7.3

I don't have any PCI card installed at this time. I just use the on-board video and audio feature. Let me know if additional information is needed. Thanks for helping.

charli181 · 2007-10-29, 21:40

Try using ati video drivers 7.2. This definitely fixes freezing problem.

Some say 7.10 also fixes it but have not tried it.

Nemulate · 2007-10-29, 21:53

No only 7.2 solves the problem for me! 7.10 no good on my 690g motherboard!

ChiChi · 2007-10-30, 15:36

Thanks for the reply and suggestions. I will give it a try and report back. Thanks.

ChiChi · 2007-10-31, 01:09

I tried the Catalyst 7.02 and indeed it fixed the freeze up problem. I tried the latest Catalyst 7.10, and it too has the freeze up problem. Something must have be introduced after version 7.2 that caused the Xface to freeze up. Does it mean, for those who want to use xface must stay with version 7.02?

Just FYI, the Catalyst 7.10 seems to work fine with my on-board ATI graph device.

BTW, thank for helping me out.

charli181 · 2007-10-31, 02:44

Quote:

Originally Posted by ChiChi

Does it mean, for those who want to use xface must stay with version 7.02?

Ypu will also find that this is required for all skins now. I had problems with "BLUETWO WIDE" and also "Spinsafe Relvolve" freezing when the verison was higher than 7.2.

I also found that when I rolled back to 7.2 I could turn on DXVA and not get a black screen with video. Still, I don't know if I am actually getting hardware accel though. CPU utilisation is still the same.-

ChiChi · 2007-10-31, 14:59

I did not have any problem with Blue Wide 2 skin with Catalyst 7.07. I was able to use myVideo, myDVD, myMusic, myWeather without any issue with Catalyst 7.07 verion.

Originally, I thought I had Catalyst 7.03 installed based on the information provided by the motherboard manufacturer web site. I then determined I had Catalyst 7.07 installed on my system. I followed the instructions at TweakGuides (http://www.tweakguides.com/ATICAT_3.html) to uninstall my old driver and installed the new Catalyst 7.02 driver.

I too found that other skins such as SpinSafe Revolve 0.2.3.0 v0.8.7 and Razor 0.2.1.0 suffer the same freeze up problem with Catalyst 7.07 version.

I do not know much about skin development. I wonder if those custom skins use some APIs that no longer supported by later Catalyst versions.

dudil · 2007-11-08, 08:12

Hi,
I have same problem with same MOBO, where can I get Catalyst 7.02? it seems that from ATI site there is only 7.1 to 7.9 on the old drivers and the new one is 7.10.

2007-10-29, 18:44	#1 (permalink)
ChiChi Portal Member Join Date: Oct 2007 Posts: 8 Thanks: 0 Thanked 0 Times in 0 Posts Country:	XFace freeze problem - HELP Hi, I am new to MP and will appreciate any help from the veterans. I really like the look of XFace, but I seemed to have problem getting it to work properly for some reasons. I uninstalled MP V0.2.2.0 and installed V0.2.3.0 RC3 and XFace. The MP will start up fine and I was able to navigate through various functions (e.g., MyMusic, MyVideo, etc.). However, once I am in a specific function, the GUI will freeze up and would not respond to keystrokes. I could "unfreeze" it by toggle the Alt-Enter key. I do not have any problem with the standard Blue Two Wide skin. I assume my problem is a result of incorrect installation procedure since I did not see others complain about a similar issue. I installed the XFace by downloading the package and extract the zip package directly under the C:\programfiles\teammediaportal\mediaportal\skin directory. Is this the proper way to do it? Is there any other settings that I need to change to install XFace properly? Your help is greatly appreciated.

2007-10-29, 18:51	#2 (permalink)
mzemina Retired Team Member Join Date: Feb 2005 Location: Ft Smith, AR Posts: 2,034 Thanks: 33 Thanked 12 Times in 12 Posts Country:	ChiChi - Please provide details about your system, especially details on your video card and driver version. Can you repeat the problem on the same screen? __________________

2007-10-29, 21:40	#4 (permalink)
charli181 Docs Team Join Date: Aug 2007 Location: Sydney Age: 36 Posts: 607 Thanks: 30 Thanked 32 Times in 26 Posts Country: My System	Try using ati video drivers 7.2. This definitely fixes freezing problem. Some say 7.10 also fixes it but have not tried it. __________________ Bubble wrap is the solution to all of life's problems...!!!

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2007-10-29, 20:22	#3 (permalink)
ChiChi Portal Member Join Date: Oct 2007 Posts: 8 Thanks: 0 Thanked 0 Times in 0 Posts Country:	I am using the on-board video capability on the GIGABYTE GA-MA69GM-S2H AM2 AMD 690G HDMI Micro ATX AMD Motherboard. I can repeat the problem on the same screen. In fact, I have the same problem with myMusic and myWeather, where active information was displayed and eventually freeze up. Here is my basic system information: CPU: AMD Athlon 64X2 4800+ OS: Windows XP Professional SP2 MB: GIGABYTE GA-MA69GM-S2H RAM: 2GB DDR2 800 Video: Integrated GPU and ATI Radeon X1300XT Video Driver: ATI Catalyst 7.3 I don't have any PCI card installed at this time. I just use the on-board video and audio feature. Let me know if additional information is needed. Thanks for helping.

2007-10-29, 21:53	#5 (permalink)
Nemulate Portal Member Join Date: Dec 2005 Location: IOW Age: 45 Posts: 487 Thanks: 13 Thanked 3 Times in 3 Posts Country: My System	No only 7.2 solves the problem for me! 7.10 no good on my 690g motherboard!

2007-10-30, 15:36	#6 (permalink)
ChiChi Portal Member Join Date: Oct 2007 Posts: 8 Thanks: 0 Thanked 0 Times in 0 Posts Country:	Thanks for the reply and suggestions. I will give it a try and report back. Thanks.

2007-10-31, 01:09	#7 (permalink)
ChiChi Portal Member Join Date: Oct 2007 Posts: 8 Thanks: 0 Thanked 0 Times in 0 Posts Country:	I tried the Catalyst 7.02 and indeed it fixed the freeze up problem. I tried the latest Catalyst 7.10, and it too has the freeze up problem. Something must have be introduced after version 7.2 that caused the Xface to freeze up. Does it mean, for those who want to use xface must stay with version 7.02? Just FYI, the Catalyst 7.10 seems to work fine with my on-board ATI graph device. BTW, thank for helping me out.

2007-10-31, 14:59	#9 (permalink)
ChiChi Portal Member Join Date: Oct 2007 Posts: 8 Thanks: 0 Thanked 0 Times in 0 Posts Country:	I did not have any problem with Blue Wide 2 skin with Catalyst 7.07. I was able to use myVideo, myDVD, myMusic, myWeather without any issue with Catalyst 7.07 verion. Originally, I thought I had Catalyst 7.03 installed based on the information provided by the motherboard manufacturer web site. I then determined I had Catalyst 7.07 installed on my system. I followed the instructions at TweakGuides (http://www.tweakguides.com/ATICAT_3.html) to uninstall my old driver and installed the new Catalyst 7.02 driver. I too found that other skins such as SpinSafe Revolve 0.2.3.0 v0.8.7 and Razor 0.2.1.0 suffer the same freeze up problem with Catalyst 7.07 version. I do not know much about skin development. I wonder if those custom skins use some APIs that no longer supported by later Catalyst versions.

2007-11-08, 08:12	#10 (permalink)
dudil Portal Member Join Date: Oct 2007 Posts: 8 Thanks: 0 Thanked 0 Times in 0 Posts	Hi, I have same problem with same MOBO, where can I get Catalyst 7.02? it seems that from ATI site there is only 7.1 to 7.9 on the old drivers and the new one is 7.10.