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Media Portal freezes on wake
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<blockquote data-quote="mm1352000" data-source="post: 1159024" data-attributes="member: 82144"><p>Thanks for the confirmation [USER=15874]@regeszter[/USER] <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p><p></p><p>[USER=153825]@Jeffrios[/USER] </p><p>Thank you for the log files. They show:</p><p>[collapse]</p><p>"11/2/2015 5:07:22 AM";".NET Runtime";"(0)";"Error";"Application: MediaPortal.exe</p><p>Framework Version: v4.0.30319</p><p>Description: The process was terminated due to an unhandled exception.</p><p>Exception Info: System.MissingMethodException</p><p>Stack:</p><p> at MediaPortalApp.Main(System.String[])</p><p>";"1026"</p><p>"11/2/2015 5:07:22 AM";"Application Error";"Application Crashing Events";"Error";"Faulting application name: MediaPortal.exe, version: 1.12.0.0, time stamp: 0x56369748 Faulting module name: KERNELBASE.dll, version: 10.0.10240.16384, time stamp: 0x559f3b2a Exception code: 0xe0434352 Fault offset: 0x000b3e28 Faulting process id: 0xaa0 Faulting application start time: 0x01d1155ea6017937 Faulting application path: C:\Program Files (x86)\Team MediaPortal\MediaPortal\MediaPortal.exe Faulting module path: C:\Windows\SYSTEM32\KERNELBASE.dll Report Id: d311a51a-99a8-4be4-9fd8-f4a5c295ac16 Faulting package full name: Faulting package-relative application ID: ";"1000"</p><p>"11/2/2015 5:07:23 AM";"Windows Error Reporting";"(0)";"Information";"Fault bucket 107702491326, type 1 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: MediaPortal.exe P2: 1.12.0.0 P3: 56369748 P4: KERNELBASE.dll P5: 10.0.10240.16384 P6: 559f3b2a P7: e0434352 P8: 000b3e28 P9: P10: Attached files: C:\Users\jeffe\AppData\Local\Temp\WER3EB2.tmp.WERInternalMetadata.xml C:\Users\jeffe\AppData\Local\Temp\WER4105.tmp.appcompat.txt C:\ProgramData\Microsoft\Windows\WER\Temp\WER41A2.tmp.dmp C:\Users\jeffe\AppData\Local\Temp\WER428E.tmp.WERDataCollectionFailure.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_MediaPortal.exe_2e91513c420cdcecf42bb42b5dd70efa59b1dfc_bde6862f_052b429a Analysis symbol: Rechecking for solution: 0 Report Id: d311a51a-99a8-4be4-9fd8-f4a5c295ac16 Report Status: 4104 Hashed bucket: c6da20f9ff2f9090cc8545c503eb5e5a";"1001"[/collapse]</p><p></p><p>That seems fishy to me.</p><p></p><p>My guess is that one or more of the following are true:</p><ul> <li data-xf-list-type="ul">The download or extraction somehow corrupted the file. Solution would be to download and extract again.</li> <li data-xf-list-type="ul">Security software quarantined the zip and/or exe. This wouldn't be particularly surprising since downloading an exe in a zip file from the internet <em>is</em> a bit suspicious. Solution would be to free the exe from your security software vault/quarantine-list/<whatever it's called>.</li> <li data-xf-list-type="ul">Windows recognised the zip as "downloaded from the internet" and is trying to protect your computer's security by preventing it from running. Solution would be to right click on MediaPortal.exe, select "properties", then click "unblock".</li> </ul><p></p><p>Please let me know if the above suggestions don't help.</p></blockquote><p></p>
[QUOTE="mm1352000, post: 1159024, member: 82144"] Thanks for the confirmation [USER=15874]@regeszter[/USER] :) [USER=153825]@Jeffrios[/USER] Thank you for the log files. They show: [collapse] "11/2/2015 5:07:22 AM";".NET Runtime";"(0)";"Error";"Application: MediaPortal.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.MissingMethodException Stack: at MediaPortalApp.Main(System.String[]) ";"1026" "11/2/2015 5:07:22 AM";"Application Error";"Application Crashing Events";"Error";"Faulting application name: MediaPortal.exe, version: 1.12.0.0, time stamp: 0x56369748 Faulting module name: KERNELBASE.dll, version: 10.0.10240.16384, time stamp: 0x559f3b2a Exception code: 0xe0434352 Fault offset: 0x000b3e28 Faulting process id: 0xaa0 Faulting application start time: 0x01d1155ea6017937 Faulting application path: C:\Program Files (x86)\Team MediaPortal\MediaPortal\MediaPortal.exe Faulting module path: C:\Windows\SYSTEM32\KERNELBASE.dll Report Id: d311a51a-99a8-4be4-9fd8-f4a5c295ac16 Faulting package full name: Faulting package-relative application ID: ";"1000" "11/2/2015 5:07:23 AM";"Windows Error Reporting";"(0)";"Information";"Fault bucket 107702491326, type 1 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: MediaPortal.exe P2: 1.12.0.0 P3: 56369748 P4: KERNELBASE.dll P5: 10.0.10240.16384 P6: 559f3b2a P7: e0434352 P8: 000b3e28 P9: P10: Attached files: C:\Users\jeffe\AppData\Local\Temp\WER3EB2.tmp.WERInternalMetadata.xml C:\Users\jeffe\AppData\Local\Temp\WER4105.tmp.appcompat.txt C:\ProgramData\Microsoft\Windows\WER\Temp\WER41A2.tmp.dmp C:\Users\jeffe\AppData\Local\Temp\WER428E.tmp.WERDataCollectionFailure.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_MediaPortal.exe_2e91513c420cdcecf42bb42b5dd70efa59b1dfc_bde6862f_052b429a Analysis symbol: Rechecking for solution: 0 Report Id: d311a51a-99a8-4be4-9fd8-f4a5c295ac16 Report Status: 4104 Hashed bucket: c6da20f9ff2f9090cc8545c503eb5e5a";"1001"[/collapse] That seems fishy to me. My guess is that one or more of the following are true: [LIST] [*]The download or extraction somehow corrupted the file. Solution would be to download and extract again. [*]Security software quarantined the zip and/or exe. This wouldn't be particularly surprising since downloading an exe in a zip file from the internet [I]is[/I] a bit suspicious. Solution would be to free the exe from your security software vault/quarantine-list/<whatever it's called>. [*]Windows recognised the zip as "downloaded from the internet" and is trying to protect your computer's security by preventing it from running. Solution would be to right click on MediaPortal.exe, select "properties", then click "unblock". [/LIST] Please let me know if the above suggestions don't help. [/QUOTE]
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