MP1.9 stopped working (1 Viewer)

[ltfearme]

Yes, uploading a new set of logs would help just make sure you're doing it for a plugin developer so it includes all plugin logs.

 

[Alan Honeyman]

So far, so good!

 

[Alan Honeyman]

Several failures, attached logs are from the most recent.

 

[Alan Honeyman]

Folks, despite applying latest updates I'm aware of, the problem keeps happening, as it did last night (see attached log data). Also, when I restart MP, several episodes of different shows have flipped back to "not viewed".

 

[ltfearme]

Only recent crashes I see is this:

19/02/2015 9:49:58 PM;".NET Runtime";"(0)";"Error";"Application: MediaPortal.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
Stack:
  at <Module>.D3DXCreateTextureFromFileExW(Microsoft.DirectX.PrivateImplementationDetails.IDirect3DDevice9*
  at Microsoft.DirectX.Direct3D.TextureLoader.FromFile(Microsoft.DirectX.Direct3D.Device
  at Microsoft.DirectX.Direct3D.TextureLoader.FromFile(Microsoft.DirectX.Direct3D.Device
  at MediaPortal.GUI.Library.GUITextureManager.LoadGraphic(System.String
  at MediaPortal.GUI.Library.GUITextureManager.Load(System.String
  at Cornerstone.MP.AsyncImageResource.loadResource(System.String)
  at Cornerstone.MP.AsyncImageResource.loadResourceSafe(System.String)
  at Cornerstone.MP.AsyncImageResource.setFilenameWorker(System.Object)
  at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
  at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext
  at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext
  at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext
  at System.Threading.ThreadHelper.ThreadStart(System.Object)
;1026"

The crash is probably occurring when selecting items in TVSeries/MovingPictures, nothing has changed in that area of the plugin(s) since MediaPortal 1.1.

You also need to ensure you capture logs for Plugin/Skin Designer as none of your logs show any plugins loaded.

 

[ltfearme]

From the looks of your event log, you have been experiencing this crash since 27/12/2014. Everything was okay before that date.

Question is...What has changed?
* MediaPortal upgrade?
* Hardware changes?

 

[Alan Honeyman]

Ok....I need to do some checking.....yes, on December 24 the hardware platform died and I had to replace it with a (near) new computer. This meant a re-install and I went with the latest version of MP and plugins. The problem is not debilitating, just rather annoying. Next time, I'll capture the detail you suggest. Any thoughts on the watched/not watched flipping?

 

[ltfearme]

Any thoughts on the watched/not watched flipping?

Possibly an outdated version of the trakt plugin, unless you capture the event in the logs I cant tell.

 

[Alan Honeyman]

Ok, just happened again - enhanced log info attached.

 

[ltfearme]

hmmmm, the logs you uploaded are from a successful run. The Logs need to capture the crash.

It looks like you started MediaPortal in debug mode after the crash and then shutdown successfully?

Crash Time:

"23/02/2015 8:39:13 PM";".NET Runtime";"(0)";"Error";"Application: MediaPortal.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
Stack:
  at <Module>.D3DXCreateTextureFromFileExW(Microsoft.DirectX.PrivateImplementationDetails.IDirect3DDevice9*, UInt16*, UInt32, UInt32, UInt32, UInt32, Int32, Int32, UInt32, UInt32, UInt32, Microsoft.DirectX.PrivateImplementationDetails._D3DXIMAGE_INFO*, Microsoft.DirectX.PrivateImplementationDetails.tagPALETTEENTRY*, Microsoft.DirectX.PrivateImplementationDetails.IDirect3DTexture9**)
  at Microsoft.DirectX.Direct3D.TextureLoader.FromFile(Microsoft.DirectX.Direct3D.Device, System.String, Int32, Int32, Int32, Microsoft.DirectX.Direct3D.Usage, Microsoft.DirectX.Direct3D.Format, Microsoft.DirectX.Direct3D.Pool, Microsoft.DirectX.Direct3D.Filter, Microsoft.DirectX.Direct3D.Filter, Int32, Microsoft.DirectX.Direct3D.ImageInformation ByRef, Microsoft.DirectX.Direct3D.PaletteEntry[] ByRef)
  at Microsoft.DirectX.Direct3D.TextureLoader.FromFile(Microsoft.DirectX.Direct3D.Device, System.String, Int32, Int32, Int32, Microsoft.DirectX.Direct3D.Usage, Microsoft.DirectX.Direct3D.Format, Microsoft.DirectX.Direct3D.Pool, Microsoft.DirectX.Direct3D.Filter, Microsoft.DirectX.Direct3D.Filter, Int32, Microsoft.DirectX.Direct3D.ImageInformation ByRef)
  at MediaPortal.GUI.Library.GUITextureManager.LoadGraphic(System.String, Int64, Int32, Int32, Int32 ByRef, Int32 ByRef)
  at MediaPortal.GUI.Library.GUITextureManager.Load(System.String, Int64, Int32, Int32, Boolean)
  at Cornerstone.MP.AsyncImageResource.loadResource(System.String)
  at Cornerstone.MP.AsyncImageResource.loadResourceSafe(System.String)
  at Cornerstone.MP.AsyncImageResource.setFilenameWorker(System.Object)
  at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
  at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
  at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
  at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
  at System.Threading.ThreadHelper.ThreadStart(System.Object)

MediaPortal Log Start:

[2015-02-23 20:41:15,811] [Log  ] [MPMain  ] [INFO ] - Main: MediaPortal v1.9.0 is starting up on Windows 7 ( Service Pack 1 ) [6.1.7601.65536]