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MediaPortal 2
Submit: Bug Reports
MP2 & USB Problems
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<blockquote data-quote="MP2 Fan" data-source="post: 1279581" data-attributes="member: 166785"><p>Before you create this bug report:</p><ol> <li data-xf-list-type="ol">Make sure that your system <em>(Windows, codecs and drivers)</em> is up to date, matching the <a href="https://www.team-mediaportal.com/wiki/display/MediaPortal2/Installing+MediaPortal+2" target="_blank"><strong>Requirements</strong></a> and you've filled in your <a href="http://forum.team-mediaportal.com/account/systemspecs" target="_blank"><strong>System Specs.</strong></a></li> <li data-xf-list-type="ol">Have a look at our <a href="https://www.team-mediaportal.com/wiki/display/MediaPortal2" target="_blank"><strong>MediaPortal Wiki!</strong></a> Maybe the solution is already there.</li> <li data-xf-list-type="ol">Have a look at our <strong><a href="https://issues.team-mediaportal.com/issues/?jql=project%20%3D%20MP2%20AND%20resolution%20%3D%20Unresolved%20ORDER%20BY%20priority%20DESC%2C%20updated%20DESC" target="_blank">Jira (Bug and Issue Tracker)</a></strong>and the threads in this section, maybe your problem is already known.</li> <li data-xf-list-type="ol">Search the forums for your problem, it's very likely that someone else already encountered the same problem.</li> </ol><p></p><p><strong><em><span style="color: rgb(243, 121, 52)">Please always include log files with your Bug Report!</span></em></strong></p><p>Check out our Wiki: <a href="https://www.team-mediaportal.com/wiki/display/MediaPortal2/Bug+Reports+and+Log+Files" target="_blank"><strong>Bug Reports and Log Files</strong></a></p><p></p><p>==================================================================</p><p></p><p><span style="font-size: 12px"><em>Describe the Problem you encounter as detailed as possible! "It does not work" won't help the team to understand the problem. </em></span></p><p><strong> Description: I have a three computer setup in my study. In order to operate these, they are connected to the same Keyboard, Mouse & Monitor via a KVM Switch.</strong></p><p><strong></strong></p><p><strong>They are all at present running Win7 x64, but I have also tried Win10 on various machines to get the most efficient infrastructure. Win7 has won.</strong></p><p><strong>I have also changed the KVM switch from an older D-Socket VGA version to a modern HDMI version.</strong></p><p><strong></strong></p><p><strong>Now, I am willing to try and help with MP2.3 and I just cannot (and never have) been able to run the MP2 client on these systems. Testing on other clients requires annoying the rest of the family.</strong></p><p><strong></strong></p><p><strong>So. Under MP1, it all works no matter whether Win7 or Win10. Under MP2, it doesn't.</strong></p><p><strong></strong></p><p><strong>Just now, for this post, I have done a fresh v2.2.3 install of the client only. Immediately, the mouse only moves a couple of inches, pauses, then moves another couple of inches etc. This has been the way since MP2.1</strong></p><p><strong></strong></p><p><strong>When switching to virtual keyboard mode, I get maybe two or three characters, then a pause, then another etc</strong></p><p><strong></strong></p><p><strong>Attached are the logs. I just installed it, launched it and closed it with 'Close Media Portal'.</strong></p><p><strong></strong></p><p><strong>I then had to uninstall the program from Control Panel to get the Keyboard & Mouse back to normal.</strong></p><p><strong></strong></p><p><strong>NB: The v2.2.3 Server is running on one of these three machines and works perfectly - it's just the Client interface that won't play.</strong></p></blockquote><p></p>
[QUOTE="MP2 Fan, post: 1279581, member: 166785"] Before you create this bug report: [LIST=1] [*]Make sure that your system [I](Windows, codecs and drivers)[/I] is up to date, matching the [URL='https://www.team-mediaportal.com/wiki/display/MediaPortal2/Installing+MediaPortal+2'][B]Requirements[/B][/URL] and you've filled in your [URL='http://forum.team-mediaportal.com/account/systemspecs'][B]System Specs.[/B][/URL] [*]Have a look at our [URL='https://www.team-mediaportal.com/wiki/display/MediaPortal2'][B]MediaPortal Wiki![/B][/URL] Maybe the solution is already there. [*]Have a look at our [B][URL='https://issues.team-mediaportal.com/issues/?jql=project%20%3D%20MP2%20AND%20resolution%20%3D%20Unresolved%20ORDER%20BY%20priority%20DESC%2C%20updated%20DESC']Jira (Bug and Issue Tracker)[/URL][/B]and the threads in this section, maybe your problem is already known. [*]Search the forums for your problem, it's very likely that someone else already encountered the same problem. [/LIST] [B][I][COLOR=rgb(243, 121, 52)]Please always include log files with your Bug Report![/COLOR][/I][/B] Check out our Wiki: [URL='https://www.team-mediaportal.com/wiki/display/MediaPortal2/Bug+Reports+and+Log+Files'][B]Bug Reports and Log Files[/B][/URL] ================================================================== [SIZE=3][I]Describe the Problem you encounter as detailed as possible! "It does not work" won't help the team to understand the problem. [/I][/SIZE] [B] Description: I have a three computer setup in my study. In order to operate these, they are connected to the same Keyboard, Mouse & Monitor via a KVM Switch. They are all at present running Win7 x64, but I have also tried Win10 on various machines to get the most efficient infrastructure. Win7 has won. I have also changed the KVM switch from an older D-Socket VGA version to a modern HDMI version. Now, I am willing to try and help with MP2.3 and I just cannot (and never have) been able to run the MP2 client on these systems. Testing on other clients requires annoying the rest of the family. So. Under MP1, it all works no matter whether Win7 or Win10. Under MP2, it doesn't. Just now, for this post, I have done a fresh v2.2.3 install of the client only. Immediately, the mouse only moves a couple of inches, pauses, then moves another couple of inches etc. This has been the way since MP2.1 When switching to virtual keyboard mode, I get maybe two or three characters, then a pause, then another etc Attached are the logs. I just installed it, launched it and closed it with 'Close Media Portal'. I then had to uninstall the program from Control Panel to get the Keyboard & Mouse back to normal. NB: The v2.2.3 Server is running on one of these three machines and works perfectly - it's just the Client interface that won't play.[/B] [/QUOTE]
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