Microsoft (R) Windows Debugger Version 6.3.9600.17029 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\mosborne41\Desktop\060314-45318-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available ************* Symbol Path validation summary ************** Response Time (ms) Location Deferred SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2 *** WARNING: Unable to verify timestamp for ntoskrnl.exe *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144 Machine Name: Kernel base = 0xfffff800`0300c000 PsLoadedModuleList = 0xfffff800`0324f890 Debug session time: Tue Jun 3 01:16:55.467 2014 (UTC - 4:00) System Uptime: 0 days 4:10:58.669 Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2 *** WARNING: Unable to verify timestamp for ntoskrnl.exe *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe Loading Kernel Symbols . Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long. Run !sym noisy before .reload to track down problems loading symbols. .............................................................. ................................................................ .............................................................. Loading User Symbols Loading unloaded module list ........ ************* Symbol Loading Error Summary ************** Module name Error ntoskrnl The system cannot find the file specified You can troubleshoot most symbol related issues by turning on symbol loading diagnostics (!sym noisy) and repeating the command that caused symbols to be loaded. You should also verify that your symbol search path (.sympath) is correct. ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 7F, {8, 80050033, 406f8, fffff800031b5173} *** WARNING: Unable to verify timestamp for mssmbios.sys *** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys ***** Kernel symbols are WRONG. Please fix symbols to do analysis. ************************************************************************* *** *** *** *** *** Either you specified an unqualified symbol, or your debugger *** *** doesn't have full symbol information. Unqualified symbol *** *** resolution is turned off by default. Please either specify a *** *** fully qualified symbol module!symbolname, or enable resolution *** *** of unqualified symbols by typing ".symopt- 100". Note that *** *** enabling unqualified symbol resolution with network symbol *** *** server shares in the symbol path may cause the debugger to *** *** appear to hang for long periods of time when an incorrect *** *** symbol name is typed or the network symbol server is down. *** *** *** *** For some commands to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: nt!_KPRCB *** *** *** ************************************************************************* Unable to open image file: C:\ProgramData\dbg\sym\ntoskrnl.exe\531590FB5e5000\ntoskrnl.exe The system cannot find the file specified. Unable to open image file: C:\ProgramData\dbg\sym\ntoskrnl.exe\531590FB5e5000\ntoskrnl.exe The system cannot find the file specified. Unable to open image file: C:\ProgramData\dbg\sym\ntoskrnl.exe\531590FB5e5000\ntoskrnl.exe The system cannot find the file specified. Unable to open image file: C:\ProgramData\dbg\sym\ntoskrnl.exe\531590FB5e5000\ntoskrnl.exe The system cannot find the file specified. Unable to open image file: C:\ProgramData\dbg\sym\ntoskrnl.exe\531590FB5e5000\ntoskrnl.exe The system cannot find the file specified. Unable to open image file: C:\ProgramData\dbg\sym\ntoskrnl.exe\531590FB5e5000\ntoskrnl.exe The system cannot find the file specified. Unable to open image file: C:\ProgramData\dbg\sym\ntoskrnl.exe\531590FB5e5000\ntoskrnl.exe The system cannot find the file specified. Unable to open image file: C:\ProgramData\dbg\sym\ntoskrnl.exe\531590FB5e5000\ntoskrnl.exe The system cannot find the file specified. Unable to open image file: C:\ProgramData\dbg\sym\ntoskrnl.exe\531590FB5e5000\ntoskrnl.exe The system cannot find the file specified. Unable to open image file: C:\ProgramData\dbg\sym\ntoskrnl.exe\531590FB5e5000\ntoskrnl.exe The system cannot find the file specified. Unable to open image file: C:\ProgramData\dbg\sym\ntoskrnl.exe\531590FB5e5000\ntoskrnl.exe The system cannot find the file specified. Unable to open image file: C:\ProgramData\dbg\sym\ntoskrnl.exe\531590FB5e5000\ntoskrnl.exe The system cannot find the file specified. Unable to open image file: C:\ProgramData\dbg\sym\ntoskrnl.exe\531590FB5e5000\ntoskrnl.exe The system cannot find the file specified. Unable to open image file: C:\ProgramData\dbg\sym\ntoskrnl.exe\531590FB5e5000\ntoskrnl.exe The system cannot find the file specified. Unable to open image file: C:\ProgramData\dbg\sym\ntoskrnl.exe\531590FB5e5000\ntoskrnl.exe The system cannot find the file specified. Unable to open image file: C:\ProgramData\dbg\sym\ntoskrnl.exe\531590FB5e5000\ntoskrnl.exe The system cannot find the file specified. Unable to open image file: C:\ProgramData\dbg\sym\ntoskrnl.exe\531590FB5e5000\ntoskrnl.exe The system cannot find the file specified. Unable to open image file: C:\ProgramData\dbg\sym\ntoskrnl.exe\531590FB5e5000\ntoskrnl.exe The system cannot find the file specified. Unable to open image file: C:\ProgramData\dbg\sym\ntoskrnl.exe\531590FB5e5000\ntoskrnl.exe The system cannot find the file specified. Unable to open image file: C:\ProgramData\dbg\sym\ntoskrnl.exe\531590FB5e5000\ntoskrnl.exe The system cannot find the file specified. ************************************************************************* *** *** *** *** *** Either you specified an unqualified symbol, or your debugger *** *** doesn't have full symbol information. Unqualified symbol *** *** resolution is turned off by default. Please either specify a *** *** fully qualified symbol module!symbolname, or enable resolution *** *** of unqualified symbols by typing ".symopt- 100". Note that *** *** enabling unqualified symbol resolution with network symbol *** *** server shares in the symbol path may cause the debugger to *** *** appear to hang for long periods of time when an incorrect *** *** symbol name is typed or the network symbol server is down. *** *** *** *** For some commands to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: nt!_KPRCB *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Either you specified an unqualified symbol, or your debugger *** *** doesn't have full symbol information. Unqualified symbol *** *** resolution is turned off by default. Please either specify a *** *** fully qualified symbol module!symbolname, or enable resolution *** *** of unqualified symbols by typing ".symopt- 100". Note that *** *** enabling unqualified symbol resolution with network symbol *** *** server shares in the symbol path may cause the debugger to *** *** appear to hang for long periods of time when an incorrect *** *** symbol name is typed or the network symbol server is down. *** *** *** *** For some commands to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: nt!_KPRCB *** *** *** ************************************************************************* Probably caused by : ntoskrnl.exe ( nt+75bc0 ) Followup: MachineOwner --------- ************* Symbol Path validation summary ************** Response Time (ms) Location OK C:\Windows\System32 2: kd> !sym noisy noisy mode - symbol prompts on 2: kd> ld ntoskrnl No modules matched 'ntoskrnl' 2: kd> ld ntoskrnl.exe No modules matched 'ntoskrnl.exe' ************* Symbol Path validation summary ************** Response Time (ms) Location OK C:\Windows\System32 DBGHELP: Symbol Search Path: srv*c:\symbols*http://msdl.microsoft.com/download/symbols 2: kd> g ^ No runnable debuggees error in 'g' 2: kd> .restart /f Loading Dump File [C:\Users\mosborne41\Desktop\060314-45318-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available ************* Symbol Path validation summary ************** Response Time (ms) Location OK C:\Windows\System32 DBGHELP: Symbol Search Path: srv*c:\symbols*http://msdl.microsoft.com/download/symbols ************* Symbol Path validation summary ************** Response Time (ms) Location Deferred SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols DBGHELP: Symbol Search Path: srv*c:\symbols*http://msdl.microsoft.com/download/symbols DBGHELP: Symbol Search Path: srv*c:\symbols*http://msdl.microsoft.com/download/symbols Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols Executable search path is: C:\Windows\System32 DBGHELP: Symbol Search Path: srv*c:\symbols*http://msdl.microsoft.com/download/symbols DBGHELP: Symbol Search Path: srv*c:\symbols*http://msdl.microsoft.com/download/symbols DBGHELP: Symbol Search Path: srv*c:\symbols*http://msdl.microsoft.com/download/symbols DBGHELP: c:\windows\system32\ntoskrnl.exe - OK DBGENG: c:\windows\system32\ntoskrnl.exe - Mapped image memory SYMSRV: File: ntkrnlmp.pdb SYMSRV: Notifies the client application that a proxy has been detected. SYMSRV: Connecting to the Server: http://msdl.microsoft.com/download/symbols. SYMSRV: Successfully connected to the Server. SYMSRV: Sending the information request to the server. SYMSRV: Successfully sent the information request to the server. SYMSRV: Waiting for the server to respond to a request. SYMSRV: Successfully received a response from the server. SYMSRV: Closing the connection to the Server. SYMSRV: Successfully closed the connection to the Server. SYMSRV: Get File Path: /download/symbols/ntkrnlmp.pdb/BF9E190359784C2D8796CF5537B238B42/ntkrnlmp.pdb SYMSRV: Notifies the client application that a proxy has been detected. SYMSRV: Connecting to the Server: http://msdl.microsoft.com/download/symbols. SYMSRV: Successfully connected to the Server. SYMSRV: Sending the information request to the server. SYMSRV: Successfully sent the information request to the server. SYMSRV: Waiting for the server to respond to a request. SYMSRV: Successfully received a response from the server. SYMSRV: Closing the connection to the Server. SYMSRV: Successfully closed the connection to the Server. SYMSRV: Notifies the client application that a proxy has been detected. SYMSRV: Connecting to the Server: http://msdl.microsoft.com/download/symbols. SYMSRV: Successfully connected to the Server. SYMSRV: Sending the information request to the server. SYMSRV: Successfully sent the information request to the server. SYMSRV: Waiting for the server to respond to a request. SYMSRV: Successfully received a response from the server. SYMSRV: ntkrnlmp.pdb from http://msdl.microsoft.com/download/symbols: 2670931 bytes - 0 percentSYMSRV: Waiting for the server to respond to a request. SYMSRV: Successfully received a response from 0 percentSYMSRV: Waiting for the server to respond to a request. SYMSRV: Successfully received a response from the server. SYMSRV: Waiting for the server to respond to a request. SYMSRV: Successfully received a response from the server. SYMSRV: Waiting for the server to respond to a request. SYMSRV: Successfully received a response from the server. SYMSRV: Waiting for the server to respond to a request. SYMSRV: Successfully received a response from 0 percentSYMSRV: Waiting for the server to respond to a request. SYMSRV: Successfully received a response from the server. SYMSRV: Waiting for the server to respond to a request. DBGHELP: nt - public symbols c:\symbols\ntkrnlmp.pdb\BF9E190359784C2D8796CF5537B238B42\ntkrnlmp.pdb Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144 Machine Name: Kernel base = 0xfffff800`0300c000 PsLoadedModuleList = 0xfffff800`0324f890 Debug session time: Tue Jun 3 01:16:55.467 2014 (UTC - 4:00) System Uptime: 0 days 4:10:58.669 DBGHELP: c:\windows\system32\ntoskrnl.exe - OK DBGENG: c:\windows\system32\ntoskrnl.exe - Mapped image memory DBGHELP: nt - public symbols c:\symbols\ntkrnlmp.pdb\BF9E190359784C2D8796CF5537B238B42\ntkrnlmp.pdb Loading Kernel Symbols . DBGHELP: c:\windows\system32\hal.dll - OK DBGENG: c:\windows\system32\hal.dll - Mapped image memory . DBGHELP: c:\windows\system32\kdcom.dll - OK DBGENG: c:\windows\system32\kdcom.dll - Mapped image memory ............................................................. ................................................................ .............................................................. Loading User Symbols Loading unloaded module list ........ ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 7F, {8, 80050033, 406f8, fffff800031b5173} DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\rdbss.sys - file not found DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\rdbss.sys - file not found DBGHELP: c:\windows\system32\drivers\rdbss.sys - OK DBGHELP: c:\windows\system32\drivers\rdbss.sys - OK DBGHELP: c:\windows\system32\drivers\rdbss.sys found DBGHELP: c:\windows\system32\drivers\rdbss.sys found DBGENG: c:\windows\system32\drivers\rdbss.sys - Mapped image memory DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\mssmbios.sys - file not found DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\mssmbios.sys - file not found DBGHELP: c:\windows\system32\drivers\mssmbios.sys - OK DBGHELP: c:\windows\system32\drivers\mssmbios.sys - OK DBGHELP: c:\windows\system32\drivers\mssmbios.sys found DBGHELP: c:\windows\system32\drivers\mssmbios.sys found DBGENG: c:\windows\system32\drivers\mssmbios.sys - Mapped image memory SYMSRV: File: mssmbios.pdb SYMSRV: Get File Path: /download/symbols/mssmbios.pdb/9ECFB21A2AD64292AB8AF8AB1B194C2E1/mssmbios.pdb SYMSRV: Notifies the client application that a proxy has been detected. SYMSRV: Sending the information request to the server. SYMSRV: Successfully sent the information request to the server. SYMSRV: Waiting for the server to respond to a request. SYMSRV: Successfully received a response from the server. SYMSRV: Closing the connection to the Server. SYMSRV: Successfully closed the connection to the Server. SYMSRV: Notifies the client application that a proxy has been detected. SYMSRV: Connecting to the Server: http://msdl.microsoft.com/download/symbols. SYMSRV: Successfully connected to the Server. SYMSRV: Sending the information request to the server. SYMSRV: Successfully sent the information request to the server. SYMSRV: Waiting for the server to respond to a request. SYMSRV: Successfully received a response from the server. SYMSRV: mssmbios.pdb from http://msdl.microsoft.com/download/symbols: 50755 bytes - 0 percentSYMSRV: Waiting for the server to respond to a request. SYMSRV: Successfully received a response from 8 percentSYMSRV: Waiting for the server to respond to a request. SYMSRV: Successfully received a response from the server. SYMSRV: Waiting for the server to respond to a request. SYMSRV: Successfully received a response from the server. SYMSRV: Waiting for the server to respond to a request. SYMSRV: Successfully received a response from the server. SYMSRV: Waiting for the server to respond to a request. SYMSRV: Successfully received a response from the server. SYMSRV: Waiting for the server to respond to a request. SYMSRV: Successfully received a response from the server. SYMSRV: Waiting for the server to respond to a request. SYMSRV: Successfully received a response from the server. SYMSRV: Waiting for the server to respond to a request. SYMSRV: Successfully received a response from the server. SYMSRV: Waiting for the server to respond to a request. SYMSRV: Successfully received a response from the server. SYMSRV: Waiting for the server to respond to a request. SYMSRV: Successfully received a response from the server. SYMSRV: Waiting for the server to respond to a request. SYMSRV: Successfully received a response from the server. SYMSRV: Waiting for the server to respond to a request. SYMSRV: Successfully received a response from 96 percentSYMSRV: Waiting for the server to respond to a request. SYMSRV: Successfully received a response from copied DBGHELP: mssmbios - public symbols c:\symbols\mssmbios.pdb\9ECFB21A2AD64292AB8AF8AB1B194C2E1\mssmbios.pdb DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\afd.sys - file not found DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\afd.sys - file not found DBGHELP: c:\windows\system32\drivers\afd.sys - OK DBGHELP: c:\windows\system32\drivers\afd.sys - OK DBGHELP: c:\windows\system32\drivers\afd.sys found DBGHELP: c:\windows\system32\drivers\afd.sys found DBGENG: c:\windows\system32\drivers\afd.sys - Mapped image memory DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\WDFLDR.SYS - file not found DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\WDFLDR.SYS - file not found DBGHELP: c:\windows\system32\drivers\WdfLdr.sys - OK DBGHELP: c:\windows\system32\drivers\WdfLdr.sys - OK DBGHELP: c:\windows\system32\drivers\WdfLdr.sys found DBGHELP: c:\windows\system32\drivers\WdfLdr.sys found DBGENG: c:\windows\system32\drivers\WdfLdr.sys - Mapped image memory DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\ACPI.sys - file not found DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\ACPI.sys - file not found DBGHELP: c:\windows\system32\drivers\acpi.sys - OK DBGHELP: c:\windows\system32\drivers\acpi.sys - OK DBGHELP: c:\windows\system32\drivers\acpi.sys found DBGHELP: c:\windows\system32\drivers\acpi.sys found DBGENG: c:\windows\system32\drivers\acpi.sys - Mapped image memory DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\Fs_Rec.sys - file not found DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\Fs_Rec.sys - file not found DBGHELP: c:\windows\system32\drivers\fs_rec.sys - OK DBGHELP: c:\windows\system32\drivers\fs_rec.sys - OK DBGHELP: c:\windows\system32\drivers\fs_rec.sys found DBGHELP: c:\windows\system32\drivers\fs_rec.sys found DBGENG: c:\windows\system32\drivers\fs_rec.sys - Mapped image memory DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\ndis.sys - file not found DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\ndis.sys - file not found DBGHELP: c:\windows\system32\drivers\ndis.sys - OK DBGHELP: c:\windows\system32\drivers\ndis.sys - OK DBGHELP: c:\windows\system32\drivers\ndis.sys found DBGHELP: c:\windows\system32\drivers\ndis.sys found DBGENG: c:\windows\system32\drivers\ndis.sys - Mapped image memory DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\tcpip.sys - file not found DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\tcpip.sys - file not found DBGHELP: c:\windows\system32\drivers\tcpip.sys - OK DBGHELP: c:\windows\system32\drivers\tcpip.sys - OK DBGHELP: c:\windows\system32\drivers\tcpip.sys found DBGHELP: c:\windows\system32\drivers\tcpip.sys found DBGENG: c:\windows\system32\drivers\tcpip.sys - Mapped image memory DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\vga.sys - file not found DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\vga.sys - file not found DBGHELP: c:\windows\system32\drivers\vga.sys - OK DBGHELP: c:\windows\system32\drivers\vga.sys - OK DBGHELP: c:\windows\system32\drivers\vga.sys found DBGHELP: c:\windows\system32\drivers\vga.sys found DBGENG: c:\windows\system32\drivers\vga.sys - Mapped image memory DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\VIDEOPRT.SYS - file not found DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\VIDEOPRT.SYS - file not found DBGHELP: c:\windows\system32\drivers\videoprt.sys - OK DBGHELP: c:\windows\system32\drivers\videoprt.sys - OK DBGHELP: c:\windows\system32\drivers\videoprt.sys found DBGHELP: c:\windows\system32\drivers\videoprt.sys found DBGENG: c:\windows\system32\drivers\videoprt.sys - Mapped image memory DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\usbcir.sys - file not found DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\usbcir.sys - file not found DBGHELP: c:\windows\system32\drivers\usbcir.sys - OK DBGHELP: c:\windows\system32\drivers\usbcir.sys - OK DBGHELP: c:\windows\system32\drivers\usbcir.sys found DBGHELP: c:\windows\system32\drivers\usbcir.sys found DBGENG: c:\windows\system32\drivers\usbcir.sys - Mapped image memory DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\usbccgp.sys - file not found DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\usbccgp.sys - file not found DBGHELP: c:\windows\system32\drivers\usbccgp.sys - OK DBGHELP: c:\windows\system32\drivers\usbccgp.sys - OK DBGHELP: c:\windows\system32\drivers\usbccgp.sys found DBGHELP: c:\windows\system32\drivers\usbccgp.sys found DBGENG: c:\windows\system32\drivers\usbccgp.sys - Mapped image memory DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\usbehci.sys - file not found DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\usbehci.sys - file not found DBGHELP: c:\windows\system32\drivers\usbehci.sys - OK DBGHELP: c:\windows\system32\drivers\usbehci.sys - OK DBGHELP: c:\windows\system32\drivers\usbehci.sys found DBGHELP: c:\windows\system32\drivers\usbehci.sys found DBGENG: c:\windows\system32\drivers\usbehci.sys - Mapped image memory DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\USBPORT.SYS - file not found DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\USBPORT.SYS - file not found DBGHELP: c:\windows\system32\drivers\usbport.sys - OK DBGHELP: c:\windows\system32\drivers\usbport.sys - OK DBGHELP: c:\windows\system32\drivers\usbport.sys found DBGHELP: c:\windows\system32\drivers\usbport.sys found DBGENG: c:\windows\system32\drivers\usbport.sys - Mapped image memory DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\AVerTun.sys - file not found DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\AVerTun.sys - file not found DBGHELP: c:\windows\system32\drivers\AVerTun.sys - OK DBGHELP: c:\windows\system32\drivers\AVerTun.sys - OK DBGHELP: c:\windows\system32\drivers\AVerTun.sys found DBGHELP: c:\windows\system32\drivers\AVerTun.sys found DBGENG: c:\windows\system32\drivers\AVerTun.sys - Mapped image memory DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\usbhub.sys - file not found DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\usbhub.sys - file not found DBGHELP: c:\windows\system32\drivers\usbhub.sys - OK DBGHELP: c:\windows\system32\drivers\usbhub.sys - OK DBGHELP: c:\windows\system32\drivers\usbhub.sys found DBGHELP: c:\windows\system32\drivers\usbhub.sys found DBGENG: c:\windows\system32\drivers\usbhub.sys - Mapped image memory DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\watchdog.sys - file not found DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\watchdog.sys - file not found DBGHELP: c:\windows\system32\drivers\watchdog.sys - OK DBGHELP: c:\windows\system32\drivers\watchdog.sys - OK DBGHELP: c:\windows\system32\drivers\watchdog.sys found DBGHELP: c:\windows\system32\drivers\watchdog.sys found DBGENG: c:\windows\system32\drivers\watchdog.sys - Mapped image memory DBGHELP: c:\windows\system32\win32k.sys - OK DBGENG: c:\windows\system32\win32k.sys - Mapped image memory DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\iusb3hub.sys - file not found DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\iusb3hub.sys - file not found DBGHELP: c:\windows\system32\drivers\iusb3hub.sys - OK DBGHELP: c:\windows\system32\drivers\iusb3hub.sys - OK DBGHELP: c:\windows\system32\drivers\iusb3hub.sys found DBGHELP: c:\windows\system32\drivers\iusb3hub.sys found DBGENG: c:\windows\system32\drivers\iusb3hub.sys - Mapped image memory DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\srv.sys - file not found DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\srv.sys - file not found DBGHELP: c:\windows\system32\drivers\srv.sys - OK DBGHELP: c:\windows\system32\drivers\srv.sys - OK DBGHELP: c:\windows\system32\drivers\srv.sys found DBGHELP: c:\windows\system32\drivers\srv.sys found DBGENG: c:\windows\system32\drivers\srv.sys - Mapped image memory DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\asahci64.sys - file not found DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\asahci64.sys - file not found DBGHELP: c:\windows\system32\drivers\asahci64.sys - OK DBGHELP: c:\windows\system32\drivers\asahci64.sys - OK DBGHELP: c:\windows\system32\drivers\asahci64.sys found DBGHELP: c:\windows\system32\drivers\asahci64.sys found DBGENG: c:\windows\system32\drivers\asahci64.sys - Mapped image memory DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\storport.sys - file not found DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\storport.sys - file not found DBGHELP: c:\windows\system32\drivers\storport.sys - OK DBGHELP: c:\windows\system32\drivers\storport.sys - OK DBGHELP: c:\windows\system32\drivers\storport.sys found DBGHELP: c:\windows\system32\drivers\storport.sys found DBGENG: c:\windows\system32\drivers\storport.sys - Mapped image memory DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\disk.sys - file not found DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\disk.sys - file not found DBGHELP: c:\windows\system32\drivers\disk.sys - OK DBGHELP: c:\windows\system32\drivers\disk.sys - OK DBGHELP: c:\windows\system32\drivers\disk.sys found DBGHELP: c:\windows\system32\drivers\disk.sys found DBGENG: c:\windows\system32\drivers\disk.sys - Mapped image memory DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\CLASSPNP.SYS - file not found DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\CLASSPNP.SYS - file not found DBGHELP: c:\windows\system32\drivers\Classpnp.sys - OK DBGHELP: c:\windows\system32\drivers\Classpnp.sys - OK DBGHELP: c:\windows\system32\drivers\Classpnp.sys found DBGHELP: c:\windows\system32\drivers\Classpnp.sys found DBGENG: c:\windows\system32\drivers\Classpnp.sys - Mapped image memory DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\amdxata.sys - file not found DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\amdxata.sys - file not found DBGHELP: c:\windows\system32\drivers\amdxata.sys - OK DBGHELP: c:\windows\system32\drivers\amdxata.sys - OK DBGHELP: c:\windows\system32\drivers\amdxata.sys found DBGHELP: c:\windows\system32\drivers\amdxata.sys found DBGENG: c:\windows\system32\drivers\amdxata.sys - Mapped image memory DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\fltmgr.sys - file not found DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\fltmgr.sys - file not found DBGHELP: c:\windows\system32\drivers\fltMgr.sys - OK DBGHELP: c:\windows\system32\drivers\fltMgr.sys - OK DBGHELP: c:\windows\system32\drivers\fltMgr.sys found DBGHELP: c:\windows\system32\drivers\fltMgr.sys found DBGENG: c:\windows\system32\drivers\fltMgr.sys - Mapped image memory DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\Ntfs.sys - file not found DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\Ntfs.sys - file not found DBGHELP: c:\windows\system32\drivers\ntfs.sys - OK DBGHELP: c:\windows\system32\drivers\ntfs.sys - OK DBGHELP: c:\windows\system32\drivers\ntfs.sys found DBGHELP: c:\windows\system32\drivers\ntfs.sys found DBGENG: c:\windows\system32\drivers\ntfs.sys - Mapped image memory DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\lvrs64.sys - file not found DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\lvrs64.sys - file not found DBGHELP: c:\windows\system32\drivers\lvrs64.sys - OK DBGHELP: c:\windows\system32\drivers\lvrs64.sys - OK DBGHELP: c:\windows\system32\drivers\lvrs64.sys found DBGHELP: c:\windows\system32\drivers\lvrs64.sys found DBGENG: c:\windows\system32\drivers\lvrs64.sys - Mapped image memory DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\fastfat.SYS - file not found DBGHELP: C:\Program Files (x86)\Windows Kits\8.1\Debuggers\fastfat.SYS - file not found DBGHELP: c:\windows\system32\drivers\fastfat.sys - OK DBGHELP: c:\windows\system32\drivers\fastfat.sys - OK DBGHELP: c:\windows\system32\drivers\fastfat.sys found DBGHELP: c:\windows\system32\drivers\fastfat.sys found DBGENG: c:\windows\system32\drivers\fastfat.sys - Mapped image memory Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 ) Followup: MachineOwner --------- 2: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* UNEXPECTED_KERNEL_MODE_TRAP (7f) This means a trap occurred in kernel mode, and it's a trap of a kind that the kernel isn't allowed to have/catch (bound trap) or that is always instant death (double fault). The first number in the bugcheck params is the number of the trap (8 = double fault, etc) Consult an Intel x86 family manual to learn more about what these traps are. Here is a *portion* of those codes: If kv shows a taskGate use .tss on the part before the colon, then kv. Else if kv shows a trapframe use .trap on that value Else .trap on the appropriate frame will show where the trap was taken (on x86, this will be the ebp that goes with the procedure KiTrap) Endif kb will then show the corrected stack. Arguments: Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT Arg2: 0000000080050033 Arg3: 00000000000406f8 Arg4: fffff800031b5173 Debugging Details: ------------------ BUGCHECK_STR: 0x7f_8 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT PROCESS_NAME: TvService.exe CURRENT_IRQL: 1 ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) amd64fre LAST_CONTROL_TRANSFER: from fffff80003081169 to fffff80003081bc0 STACK_TEXT: fffff880`0356bce8 fffff800`03081169 : 00000000`0000007f 00000000`00000008 00000000`80050033 00000000`000406f8 : nt!KeBugCheckEx fffff880`0356bcf0 fffff800`0307f632 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69 fffff880`0356be30 fffff800`031b5173 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2 fffff880`09c0aff0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!ExFreePoolWithTag+0x93 STACK_COMMAND: kb FOLLOWUP_IP: nt!KiDoubleFaultAbort+b2 fffff800`0307f632 90 nop SYMBOL_STACK_INDEX: 2 SYMBOL_NAME: nt!KiDoubleFaultAbort+b2 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 531590fb IMAGE_VERSION: 6.1.7601.18409 FAILURE_BUCKET_ID: X64_0x7f_8_nt!KiDoubleFaultAbort+b2 BUCKET_ID: X64_0x7f_8_nt!KiDoubleFaultAbort+b2 ANALYSIS_SOURCE: KM FAILURE_ID_HASH_STRING: km:x64_0x7f_8_nt!kidoublefaultabort+b2 FAILURE_ID_HASH: {0367acc4-9bb4-ab69-5701-46a2011718e9} Followup: MachineOwner ---------