Client connection over WAN not working (1 Viewer)

[Dodgy Bob]

MediaPortal Version: 1.0.2
MediaPortal Skin: StreamedMP
Windows Version: Vista x86 Ultimate SP2
CPU Type: AMD 4850e 2.5Ghz
HDD:
Memory: 4GB
Motherboard: Gigabyte MA78G-DS3H
Video Card: Onboard ATI HD 3200
Video Card Driver: Catalyst Suite 9.8
Sound Card: Onboard Realtek HD
Sound Card AC3:
Sound Card Driver: 6.0.6002.18005
1. TV Card: BlackGold 3540
1. TV Card Type: analog, DVB-T, DVB-S
1. TV Card Driver: 6.0.0.49
2. TV Card:
2. TV Card Type:
2. TV Card Driver:
3. TV Card:
3. TV Card Type:
3. TV Card Driver:
4. TV Card:
4. TV Card Type:
4. TV Card Driver:
MPEG2 Video Codec: ffdshow rev. 2033
MPEG2 Audio Codec:
h.264 Video Codec: PowerDVD 8 Ultra
Satelite/CableTV Provider: None
HTPC Case:
Cooling: Stock
Power Supply:
Remote: Microsoft
TV: Samsung LE46A756
TV - HTPC Connection: HDMI


Hi all,

Quick background. Server set-up and working fine. Clients in house (LAN) set-up and working fine (talking TV here).

Problem - Trying to use a client to watch TV over the WAN (internet), doesn't work. Here's the message in the error.log :

2009-10-09 08:28:41.270126 [ERROR][TvClient-Radio: HeartBeat transmitter thread]: TVHome: Error occured in constructor: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond xxx.xxx.xxx.xxx:31456

So obviously the first thing to check is the firewall. Port 31456 is open and redirected to correct system. Running a "shields up" test on the TV server gives :

GRC Port Authority Report created on UTC: 2009-10-09 at 08:10:19

Results from probe of port: 31456

    1 Ports Open
    0 Ports Closed
    0 Ports Stealth
---------------------
    1 Ports Tested

THE PORT tested was found to be: OPEN.

TruStealth: FAILED - NOT all tested ports were STEALTH,
                   - NO unsolicited packets were received,
                   - NO Ping reply (ICMP Echo) was received.

This shows that the relevant port is open from t'internet.

A netstat -an shows that MP is listening on that port too (which it must be anyway as the local clients connect ok) :

  TCP    0.0.0.0:31456          0.0.0.0:0              LISTENING

Anyone got any ideas?

Thanks.

Edit - windows firewall on TV server is off. Client is WinXP SP3.

Bob.

 

[altytesty]

status?

 

[crawdaddy]

Are you trying to route this through a VPN, or just route it straight through a router? If wonder if the heartbeat packets are routable, if everything else seems to be working.

 

[Dodgy Bob]

I gave up on it

I've since upgraded MP to 1.1 so will try again.

Edit : No VPN, direct connect.

 

[Cybertex]

Hi, What is the ping time over the internet from client to server?