complete freeze on tv or video (1 Viewer)


New Member
February 22, 2007
MediaPortal Version:
MediaPortal Skin: Bluetwo
Windows Version: XP SP2
CPU Type: AMD 1.8Ghz
HDD: Western Digital 120GB Sata
Memory: 512M DDR SDRAM
Motherboard: Super Grace Electronics
Motherboard Chipset: ATI RS480
Motherboard Bios: Phoenix Award V6.00PG
Video Card: ATI Radeon Xpress 200
Video Card Driver:
Sound Card: ATI IXP SB400 AC'97
Sound Card AC3: no AC3
Sound Card Driver:
1. TV Card: Hauppauge PVR 150
1. TV Card Type: analog
1. TV Card Driver:
2. TV Card:
2. TV Card Type:
2. TV Card Driver:
3. TV Card:
3. TV Card Type:
3. TV Card Driver:
4. TV Card:
4. TV Card Type:
4. TV Card Driver:
MPEG2 Video Codec:
MPEG2 Audio Codec:
Satelite/CableTV Provider:
HTPC Case:
Power Supply:
Remote: Hauppauge
TV - HTPC Connection: S-Video

I have been tackling freezing problems for nearly three weeks now. Symptom is as follows (not consistently reproducable):
- View live tv (in preview window).
- change channels
- Go to epg
- go back
- system freezes completely requiring a hard reboot of the PC.

I have also got this when:
- Navigate folders to view video (divx)
- View a video
- Go back (video still playing in small preview window)
- View a different video
- Go back (video still playing in small preview window)
- Navigate to live TV
- system freezes completely requiring a hard reboot of the PC.

Sometimes it happens quickly and sometimes you can spend several minutes until is reoccurs.

I have tried numerous things I read in postings including:
- Updating to latest SVN
- Reinstalling everything
- Installing FFDShow
- Checking "use exclusive directX" on and off
- Installing Windows Media Player 11
- Removing all codecs and reinstalling a codec pack.
- Selecting different video renderers in the configuration (DScaler and Cyberlink).
- Modifying hauppauge settings to VMR7 in Primary (although it doesn't seem related to hauppauge since I get this when vieweing video, too).
- Reduce hardware acceleration in display properties

A few additional words about the symptom:
- Typically freezes and then gives a black screen.
- Sometimes receive a few seconds of stuttering repeating noise from sound card
- Sometimes see white vertical stripes before it goes black.
- Very rarely even received BSOD with MACHINE_CHECK_EXCEPTION

I have so far tried out various other HTPC software and liked mediaportal more than any of them (however, they seem to run fine). I hope to be able to fix this, so I can go on using MP rather than switching to evil alternatives such as MCE.

Attached is the debug-level log files. Any ideas will be deeply appreciated.


New Member
February 22, 2007
To answer my own posting:
I updated the player to MPlayer instead of the internal player and all seems to be working fine since.



Portal Member
February 9, 2007
Canada Canada
Hi there!

I had the same kind of problem. If you still want to use the internal player, try :

1) Run media portal and make it crash, reboot.
2) Look at the logs files in the Media Portal\log folder. Look for strange errors.
3) In The setup program, in the general options (where you have like 20 checkboxes) disable the Direct X exclusive mode.

It worked for me.


Users Who Are Viewing This Thread (Users: 0, Guests: 1)

OP Similar threads Forum Replies Date
B MPEM update list never completes. General Support 0
T [solved] Coming from WMC and completely lost General 6
R Uninstalling MediaPortal completely to enable clean install. MediaPortal 1 Talk 2
framug General TV Engine, go ahead or continue freeze ? TV Engine 1
404 [solved] Live and audio freeze General Support 20
R [further infos missing] some movies freezing evry seconds Submit: Bug Reports 9
S Mediaportal 1.22 Pre-Release remote live-tv freezes MediaPortal 1.22 Pre Release 0
T Problems re-installing after MP 1.21.0 freeze up! Installation, configuration support 2
joecrow Win 10 crash, hang and freeze with USB Tuner. General Support 13
L MP Playback Freezes When Unpausing from Minimized Screen General Support 6
R [solved] MTS files freeze on last frame Watch / Listen Media 2
HTPCSourcer Harmony Smart Control freezes Input/Output Interfaces 3
J Freezing after some time running General Support 21
Remoteglen Freezing on startup General Support 4
HTPCSourcer MP2 - V2.1 Picture freeze when jumping forward Older releases 7
A [solved] How to Play All Videos in a List watch/edit Videos 3
O 1.25.0 Codecs and Video Format for PlayStation 2 Codecs, External Players 0
g0rsq Info box randomly popping up when watching TV or other video MediaPortal 2 Newcomers Forum 1
I Video Playback Stuttering General Support 45
B some videos jerky Television (MyTV frontend and TV-Server) 0
B MP 2.2.3 Error playing videos from NAS Submit: Bug Reports 2
T Kurze Tonaussetzter bei Videos und TV Allgemeines Supportforum 1
mrmojo666 [Tv Server Plugin ]Direct Show Video Control Plugin for Hauppauge PVR cards MediaPortal 1 Plugins 0
ajs [Proposal] Video embedded cover MediaPortal 1 1
G [solved] Black Screen on all videos after upgrading to either 1.23 or 1.24 from 1.22 General Support 4
Similar threads

Top Bottom