Fanart suddenly crashing Mediaportal April 2024 (2 Viewers)

[TeMorituri]

Hi,
I use Mediaportal 1 a lot and have created a lot of Fanart jpegs for my music soundtracks but just in the last 2 weeks I have noticed that Mediaportal is crashing to desktop when I am playing music ( particulalrly from my playlists which have a lot of artwork )

I have attached my logs but am unsure what else to post

many thanks for advice

 

[ajs]

[2024-04-24 17:55:02,074] [Log    ] [MPMain   ] [INFO ] - Main: MediaPortal x86 v1.33.000.0 is starting up on Windows 10 Professional x64 [10.0.19044.0]
...
[2024-04-24 17:57:50,495] [Error  ] [ScraperWorker] [ERROR] - SQLiteClient:  cmd:sqlite3_step err:BUSY/BUSY detailed:database is locked query:DELETE FROM Image WHERE Key1 = '38 special' AND Key2 = '38 special' AND Category = 'MusicAlbum' AND SubCategory = 'MusicAlbumThumbScraped' AND DummyItem = 1;
[2024-04-24 17:58:50,602] [Error  ] [ScraperWorker] [ERROR] - SQLiteClient:  cmd:sqlite3_step err:BUSY/BUSY detailed:database is locked query:INSERT INTO Image (Id, Category, SubCategory, Section, Provider, Key1, Key2, Info, FullPath, SourcePath, AvailableRandom, Enabled, DummyItem, Time_Stamp, MBID, Last_Access, Protected) VALUES('C:\ProgramData\Team MediaPortal\MediaPortal\Thumbs\Music\Albums\38 special-38 special.jpg', 'MusicAlbum', 'MusicAlbumThumbScraped', '', 'Dummy', '38 special','38 special', '', null, null, 0, 0, 1, '2024-04-24', '0ec41050-d85e-339f-8bf6-18133b7eb822', '2024-04-24', 0);
[2024-04-24 17:59:50,748] [Error  ] [ScraperNowWorker] [ERROR] - SQLiteClient:  cmd:sqlite3_step err:BUSY/BUSY detailed:database is locked query:DELETE FROM Image WHERE Key1 = 'james horner' AND Key2 = '' AND Category = 'MusicArtist' AND SubCategory = 'MusicArtistThumbScraped' AND DummyItem = 1;
[2024-04-24 18:00:50,827] [Error  ] [ScraperNowWorker] [ERROR] - SQLiteClient:  cmd:sqlite3_step err:BUSY/BUSY detailed:database is locked query:INSERT INTO Image (Id, Category, SubCategory, Section, Provider, Key1, Key2, Info, FullPath, SourcePath, AvailableRandom, Enabled, DummyItem, Time_Stamp, MBID, Last_Access, Protected) VALUES('C:\ProgramData\Team MediaPortal\MediaPortal\Thumbs\Music\Artists\james horner.jpg', 'MusicArtist', 'MusicArtistThumbScraped', '', 'Dummy', 'james horner','', '', null, null, 0, 0, 1, '2024-04-24', '679ec43c-bc04-4bb0-b619-2da702a214ba', '2024-04-24', 0);
[2024-04-24 18:00:57,779] [Error  ] [25       ] [ERROR] - TextureManager: exception loading texture memoryImage
[2024-04-24 18:00:57,785] [Log    ] [25       ] [ERROR] - Exception: SharpDX.SharpDXException: HRESULT: [0x8007000E], Module: [General], ApiCode: [E_OUTOFMEMORY/Out of memory], Message: Not enough memory resources are available to complete this operation.

Judging by the log file, several problems are possible:

• Database damaged
• Out of disk space
• During playback, some process made a lock on the database file (antivirus, synchronization, etc.)
• The allocated memory for Mediaportal has run out (the log shows that SharpDX returned E_OUTOFMEMORY
• Something else

What I would do:

• I would be to check the database for errors, re-index and compress.
• I would install Mediaportal 1.33 x64
• I would launch it and wait for the initial scan to complete.
• I would start playing music

 

[TeMorituri]

Thank you

I had no idea i had installed the x86 version somehow.,.

I will install the x64 version


when you refer to the database i assume you mean the Picture database? Or do you mean I should re-index the Fanart plugin database?

Anyway i shall report back with the x64 version of MePo running

 

[ajs]

when you refer to the database i assume you mean the Picture database?

FanartHandler

 

[TeMorituri]

Installed x64 and restarted PC...same crash same time frame

I will delete the fanart database and re index it but how do i compress a database

 

[ajs]

I will delete the fanart database and re index it but how do i compress a database

If you deleted it, then it was created new, then compression is no longer necessary.

 

[TeMorituri]

deleting the Fanart database and re-scanning it seems to have worked..at least I'm onto my fifth song without a crash

Thank you ajs

 

[TeMorituri]

OOoops..spoke too soon

 

[ajs]

OOoops..spoke too soon

Can you enable the Debug log mode in the Mediaportal settings and repeat?

 

[ajs]

OOoops..spoke too soon

In log i dont see any problem:

25-Apr-2024 18:54:47 Debug [  FanartHandlerSetup]: Activate Window: 501
25-Apr-2024 18:54:47 Debug [  FanartHandlerSetup]: Active Window: 501 Refresh: [x] -> Window: [x] Overlay: [ ] Allow: [x]
25-Apr-2024 18:54:47 Debug [  FanartHandlerSetup]:  --- [x] [ ] Play, [x] Player, [x] [x] Selected, [ ] Random, [ ] Random Latests, [ ] Weather, [ ] Holiday
25-Apr-2024 18:54:48 Debug [     DatabaseManager]: --- Now Playing ---------------------
25-Apr-2024 18:54:48  Info [     DatabaseManager]: --- NowPlaying --- Scrape for Artist(s): James Horner Album: Braveheart Year: 1995 Genre: 90s|Soundtrack
25-Apr-2024 18:54:48 Debug [     DatabaseManager]: --- NowPlaying: Scrape starting for Artist: James Horner Album: Braveheart
25-Apr-2024 18:54:48 Debug [     DatabaseManager]: Artist: James Horner images: 162 from: 50
25-Apr-2024 18:54:48 Debug [     DatabaseManager]: Artist: James Horner has already maximum number of images. Will not download anymore images for this artist.
25-Apr-2024 18:54:48 Debug [             Scraper]: --- Fanart --- James Horner ---
25-Apr-2024 18:54:48 Debug [             Scraper]: Trying to find Art from Fanart.tv for Artist: James Horner
25-Apr-2024 18:54:48 Debug [             Scraper]: Common: MusicBrainz DB ID: 679ec43c-bc04-4bb0-b619-2da702a214ba
25-Apr-2024 18:54:48 Debug [             Scraper]: Fanart.TV: Use personal API Key: True
25-Apr-2024 18:54:48 Debug [             Scraper]: Fanart.TV: Trying to find pictures for [*] Artist (Fanart): James Horner - 679ec43c-bc04-4bb0-b619-2da702a214ba.
25-Apr-2024 18:54:49 Debug [             Scraper]: --- Fanart --- James Horner ---
25-Apr-2024 18:54:49 Debug [             Scraper]: Trying to find Art from Fanart.tv for Artist: James Horner
25-Apr-2024 18:54:49 Debug [             Scraper]: Common: MusicBrainz DB ID: 679ec43c-bc04-4bb0-b619-2da702a214ba
25-Apr-2024 18:54:49 Debug [             Scraper]: Fanart.TV: Use personal API Key: True
25-Apr-2024 18:54:49 Debug [             Scraper]: Fanart.TV: Trying to find pictures for [*] Artist (Fanart): James Horner - 679ec43c-bc04-4bb0-b619-2da702a214ba.
25-Apr-2024 18:54:49  Info [     DatabaseManager]: --- NowPlaying --- Scrape is done. Found. Artist(s): James Horner|James Horner|James Horner| Album: Braveheart
25-Apr-2024 18:54:53 Debug [  FanartHandlerSetup]: Stop playback message recieved: GUI_MSG_PLAYBACK_STOPPED
25-Apr-2024 18:55:00 Debug [               Logos]: ClearDynLogos: Flush [FanartHandler:skin\PlayVerticalGenres\90sSoundtrack]
25-Apr-2024 18:55:00  Info [  FanartHandlerSetup]: Fanart Handler is stopped.