Hanging on startup (AFTER SPLASH SCREEN)

Discussion in 'General Support' started by bidhendy, November 1, 2006.

  1. bidhendy

    bidhendy New Member

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    Hello.

    I'm unable to use media portal at all. I used to be able to but now it just hangs and uninstalling/reinstalling doesnt work.

    When I start MP, the splash screen does its bit - then the MP window comes up but nothing appears inside it. The menu bar appears at the top (file menu) but even though I can browse the menus nothing in them actually works.



    The screen cuts a chunk of my desktop window within it and I can move this around the screen. It appears that its trying to do something but leaving it for more than 20 mins has no effect.

    I love this app, but its doing nothing for me at the moment. So all help is appreciated.

    Thanks.

    MediaPortal Version: 0.2.0
    Windows Version: MCE 2005
    CPU Type: P4 3.0 Prescott
    HDD: Samsung Spinpoint 300GB SATA
    Memory: 1024 DDR
    Motherboard:
    Motherboard Chipset: Intel
    Motherboard Bios:
    Video Card: Geforce 6800GT AGP
    Video Card Driver: 91.92 Forceware
    Sound Card: Realtek Onboard
    Sound Card AC3:
    Sound Card Driver:
    1. TV Card: Kworld DVB-T 100
    1. TV Card Type: PCI
    1. TV Card Driver:
    2. TV Card:
    2. TV Card Type:
    2. TV Card Driver:
    3. TV Card:
    3. TV Card Type:
    3. TV Card Driver:
    4. TV Card:
    4. TV Card Type:
    4. TV Card Driver:
    MPEG2 Video Codec: Dscaler Bundled
    MPEG2 Audio Codec:
    Satelite/CableTV Provider: Freeview UK
    HTPC Case:
    Cooling:
    Power Supply:
    Remote: MCE
    TV:
    TV - HTPC Connection:
     
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  3. SciDoctor
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    SciDoctor Retired Team Member

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    Could be a driver and/or directx problem.

    TRy reinstaling both.

    There is also a remote possibility that if your video card is running out of available memory that this will occur.Are you running any other apps that use a lot of video memory or are your video settings high; like AA,FSAA, AF etc. which will also reduce the amount of video memory available.
     
  4. infinite.loop
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    infinite.loop Retired Team Member

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    hmm. why do i have to post this everytime?

    ATTACH ALL LOGFILES TO YOUR POST PLEASE !

    :D
     
  5. bidhendy

    bidhendy New Member

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    sorry yeah, the logs :)


    Any ideas?

    Thanks in advance
     
  6. Lyxalig
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    Lyxalig MP Donator

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    try deleting packedggfx files in your skin directory.. Big xml, and png files.

    Then restart...
     
  7. infinite.loop
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    infinite.loop Retired Team Member

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    :confused:

    Have you tried to:
    - uninstall MediaPortal
    - delete MediaPortal folder
    - install MediaPortal 0.2.0.0 (not 0.2.1.0)
    - start Setup MediaPortal
    - start MediaPortal
     
  8. bidhendy

    bidhendy New Member

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    Guys... It's sorted :)

    I reinstalled DirectX and its now working.

    Thanks for all your help I love this app
     
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