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<blockquote data-quote="mm1352000" data-source="post: 1049153" data-attributes="member: 82144"><p>Hello and welcome John <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p><p></p><p></p><p>So, first: I take it you know that "Unknown" means the tuner is not detected. Key point especially for CableCARD tuners: not detected <em>at the time you open TV Server configuration<strong>. </strong></em>If TV Server is working correctly, it should only take a few seconds to detect your tuner after the service is started. If it is taking 5+ minutes to detect or you have to power on and power off to get TV Server to detect the tuners - in other words, TV Server only detects the tuners when they broadcasts their SSDP NOTIFY message - then something is not right. I've seen this behaviour before when people attempt to use TV Server in a VM or when there is something fishy/complex about the network configuration. Otherwise, simply restarting TV Server configuration should show that the TV service has detected the tuners.</p><p></p><p>An additional comment about this topic posted recently that might add to the explanation above:</p><p><a href="https://forum.team-mediaportal.com/threads/cablecard-tuner-support-for-mediaportal-1.112585/page-62#post-1048244" target="_blank">https://forum.team-mediaportal.com/threads/cablecard-tuner-support-for-mediaportal-1.112585/page-62#post-1048244</a></p><p></p><p></p><p>Yep, that should be fine. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p><p></p><p></p><p>Internet bandwidth, or local network bandwidth?</p><p>Tuners not unlocking has been reported to be caused by firewall issues... and in fact, the above issue about tuner detection can also be affected by firewalls. I suggest you disable all firewalls (don't forget the Windows firewall) temporarily to confirm this issue goes away (and see if it helps with tuner detection), then check your configuration for TvService.exe and SetupTv.exe. These two applications require public <em>and private</em> access to your network. I've seen various issues reported over the years where public access has been granted without private access...</p><p></p><p></p><p>I think they would be helpful.</p><p>They will at least show if the TV service is detecting your tuners at all on startup. There are also log entries showing when TV Server detects tuners being added or removed "dynamically".</p><p>The release issue can really only be seen in something like a Wireshark trace. I'd expect to see icslap packets when the RTSP TEARDOWN request (ie. the request to unlock the tuner) is sent.</p><p></p><p>mm</p></blockquote><p></p>
[QUOTE="mm1352000, post: 1049153, member: 82144"] Hello and welcome John :) So, first: I take it you know that "Unknown" means the tuner is not detected. Key point especially for CableCARD tuners: not detected [I]at the time you open TV Server configuration[B]. [/B][/I]If TV Server is working correctly, it should only take a few seconds to detect your tuner after the service is started. If it is taking 5+ minutes to detect or you have to power on and power off to get TV Server to detect the tuners - in other words, TV Server only detects the tuners when they broadcasts their SSDP NOTIFY message - then something is not right. I've seen this behaviour before when people attempt to use TV Server in a VM or when there is something fishy/complex about the network configuration. Otherwise, simply restarting TV Server configuration should show that the TV service has detected the tuners. An additional comment about this topic posted recently that might add to the explanation above: [url]https://forum.team-mediaportal.com/threads/cablecard-tuner-support-for-mediaportal-1.112585/page-62#post-1048244[/url] Yep, that should be fine. :) Internet bandwidth, or local network bandwidth? Tuners not unlocking has been reported to be caused by firewall issues... and in fact, the above issue about tuner detection can also be affected by firewalls. I suggest you disable all firewalls (don't forget the Windows firewall) temporarily to confirm this issue goes away (and see if it helps with tuner detection), then check your configuration for TvService.exe and SetupTv.exe. These two applications require public [I]and private[/I] access to your network. I've seen various issues reported over the years where public access has been granted without private access... I think they would be helpful. They will at least show if the TV service is detecting your tuners at all on startup. There are also log entries showing when TV Server detects tuners being added or removed "dynamically". The release issue can really only be seen in something like a Wireshark trace. I'd expect to see icslap packets when the RTSP TEARDOWN request (ie. the request to unlock the tuner) is sent. mm [/QUOTE]
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