Help fix my problems before I abandon MediaPortal! (1 Viewer)

Twissle

New Member
August 10, 2010
1
0
Chorley
Home Country
United Kingdom United Kingdom
MediaPortal Version: 1.1.0 Final
MediaPortal Skin: StreamedMP
Windows Version: Windows 7 64-bit
CPU Type: i3-350
Memory: 2 Gb DDR3
Motherboard: H55 Chipset
Video Card: Intel HD Graphics
1. TV Card: Hauppauge Nova TD 500
MPEG2 Video Codec: PowerDVD10 / ffdshow
MPEG2 Audio Codec: ffdshow
h.264 Video Codec: CoreAVC
Satelite/CableTV Provider: UK Freeview DVB-T

Firstly, this is not a complaint about MediaPortal. I very much want this to be the front end to my HTPC as I like a great many things about it. Its flexibility with regards to codecs, wonderful plug-ins such as Moving Pictures and TV Series, and the fact it looks great with the StreamedMP skins and fan art. However, I am experiencing a number of issues that are making it difficult to live with, using it on our family TV that hopefully some of you can help me with:

1. The UI seems very slow to respond considering my hardware, and I have experienced a number (although infrequent) of freezes and lengthy pauses that detract from the viewing experience. Changing TV channel for instance is quite slow (I have set zap delay to 1 second, though this is still too slow).

2. Browsing to a channel that is not broadcasting at the time, such as CBeebies after 7pm, causes a VERY long freeze (surely this is not normal and is a total deal breaker for me)

3. DVDs play fine on AutoPlay, but if I choose the Play DVD option (that I have pinned on my BasicHome menu), it says “Please Insert Disc”. I originally thought this was due to also having a virtual drive, and MePo looking at the wrong one, but this is not the case.

4. A very small number of my MKV files will not play in MediaPortal, although they will play fine in other software.

5. Intermittently, my volume control will stop working. The OSD still shows the bar going up and down, and will show the mute graphic, but the volume does not change.

6. Intermittently, while watching TV, MediaPortal will stop responding to any commands. Starting task manager shows that it has stopped responding, although TV continues to play (though I cannot then change channel or do anything).

If anyone can help resolve any of these issues I would be very appreciative. Like I said, I very much want to use this software but am struggling to live with it at the moment. Thanks in advance for any replies.
 

porky996t

MP Donator
  • Premium Supporter
  • May 21, 2008
    1,014
    81
    Bolton, Lancashire, England
    Home Country
    England England
    Hi Twissle,

    I, too, had some poor performance issues with MP - however, I kept at it and now have a great, fast and slick setup, thanks to installing MP 1.1.0 Final

    Unfortunately, I am not experienced enough with MP to solve your individual issues, and all I can say is just persevere until some more knowledgeable people come along and answer your questions. They will do and have politely answered some real dumb questions from me :oops: it just takes a bit of time.

    I even have the GF using it now, so that is a real bonus!

    As Chemelli asks (above) attach your bug reports to your post as it will allow people to see what is happening with your setup and to suggest solutions.

    Good luck!



    M.
     

    SiLenTYL

    Retired Team Member
  • Premium Supporter
  • April 23, 2004
    1,144
    159
    Melbourne
    Home Country
    Australia Australia
    ok firstly....dont use onboard graphics!

    Get a 256MB (at least) or 512MB +(recommended) graphics card...it will improve your slow menu screens and deliver you a much better viewing experience for watching video

    The newest, cheapest card around at the moment is the Nvidia 220gt will suffice and very minimal cost..and give hardware acceleration for mpg2/h264/x264/xvid!

    As for setup: Audio codecs..go with MPC - MPA audio codec for video and my tv - its free and inbuilt into MP! (set it up in the config as u wish to use it)

    For video codecs use the inbuilt Win 7 codec ( MS DTV video decoder ) for mpeg2 and get CoreAVC 2.0 for h264/2x64 (u will need matroskasplitter - easily googleable [ha i invented a word!])

    This will give hardware accelleration and no stutters..but u need a GRAPHICS CARD...not onboard...onboard is just plain silly!!!!
     

    finrudd341

    Portal Pro
    February 24, 2008
    208
    16
    Sao Paulo, Brazil
    Home Country
    Brazil Brazil
    5. Intermittently, my volume control will stop working. The OSD still shows the bar going up and down, and will show the mute graphic, but the volume does not change.

    On this one - I wonder if you are using an SPDIF output to an AV receiver for audio? I came across this the other day, when one channel is broadcasting with Dolby Digital Audio (while the others are all showing as PCM Audio) - when this happens, my AV receiver takes over, and the volume is no longer managed by Windows, but by the AV Receiver itself. This is normal behaviour for how I had it set-up, and is something to do with SPDIF Pass-Through settings. Someone else might be able to elaborate on this, but could this be the issue?

    Regarding the onboard video - I am using the Intel graphics output, from a G35 chipset - it's terrible! I can only use the drivers from 2008, as the latest ones just don't play nicely. I would tend to agree - offload the video processing onto an external card if you can, although as far as I know, most of the GPU cards that have HDMI output, do not manage audio, so you would need to output audio separately.

    Hope that helps - stick with it if you can, it's quite rewarding in the end :)
     

    Shangostar

    MP Donator
  • Premium Supporter
  • December 27, 2009
    438
    125
    Somerset
    Home Country
    United Kingdom United Kingdom
    ok firstly....dont use onboard graphics!

    I use onboard graphics with no problems what so ever.

    2. Browsing to a channel that is not broadcasting at the time, such as CBeebies after 7pm, causes a VERY long freeze (surely this is not normal and is a total deal breaker for me)


    Try running the TVServer config and going down to the timeshifting tab, then lowering the 'wait for timeshifting file' number of seconds.

    MKV's not playing is most likely a codec issue.

    I'd recommend uninstalling all codecs, filters and splitters and installing SAF V5, its a filter pack designed specifically for Mediaportal use.

    Take a look HERE
     

    Users who are viewing this thread

    Similar threads

    "Sometimes" when I am playing a playlist with the TV on I notice that the screen becomes frozen. The on screen playlist doesn't show the songs advancing through the list. i.e. the currently playing song doesn't match the name of the on screen song. MP still plays the playlist ok but the screen just stops showing the correct song...
    "Sometimes" when I am playing a playlist with the TV on I notice that the screen becomes frozen. The on screen playlist doesn't...
    "Sometimes" when I am playing a playlist with the TV on I notice that the screen becomes frozen. The on screen playlist doesn't...
    Replies
    0
    Views
    766
    I've been using version 1.2.2.0 for years and have found no need to upgrade to newer version. I hate it that skins loose compatibility with almost every new version. And new skins are too 'fancy' for my taste. I use a customized version of the default wide skin with only Videos and TV in the main menu. I use mediaportal for recording...
    I've been using version 1.2.2.0 for years and have found no need to upgrade to newer version. I hate it that skins loose...
    I've been using version 1.2.2.0 for years and have found no need to upgrade to newer version. I hate it that skins loose...
    Replies
    0
    Views
    207
    Many people found the Lentoid decoder better optimised than LAV for software decoding. If you want to try it, download it from the link below, run reg.bat as an admin to install it and change the HEVC Video settings in MediaPortal Configuration/Codecs and Renderer...
    Many people found the Lentoid decoder better optimised than LAV for software decoding. If you want to try it, download it from the...
    For some unknown reason I can't play HEVC encoded video with MP1 on my system. I have tried every trick I know, but nothing works...
    Replies
    10
    Views
    836
    Hello to all you, today after doing some more testing I could again confirm that the problem also appears when inserting an HDD (in my case a Western Digital 3GB PURTZ model) through a hot swap external SATA III tray. (I forgot to mention this case in my previous posts). The problem always appears 15 Secs aprox. after the connection...
    Hello to all you, today after doing some more testing I could again confirm that the problem also appears when inserting an HDD (in...
    Hello, I wish to all to stay healthy. MediaPortal 2.3.1 live tv freezes when inserting a usb memory stick or when mounting an...
    Replies
    8
    Views
    1K
    I remember that the home content was not always up to date. One situation I think can cause this is during import as the list only update after the import is completed. Maybe we could have the force behavior during import only and after it completes the home content should always be up to date?
    I remember that the home content was not always up to date. One situation I think can cause this is during import as the list only...
    Before you create this bug report: Make sure that your system (Windows, codecs and drivers) is up to date, matching the...
    Replies
    6
    Views
    893
    Top Bottom