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Media Portal and Dell Mini 10 TV settings assistance
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<blockquote data-quote="mm1352000" data-source="post: 756207" data-attributes="member: 82144"><p>Hi and welcome 941ranger! <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p><p></p><p>Okay, so we are dealing with an ATSC/QAM tuner. When you said "...I've scanned them all..." I guess that means you've tried all the standard options ("QAM Standard", "QAM HRC" etc.). Have you connected the tuner to an aerial, or to a cable connection? If to an aerial then I *think* you need to scan for ATSC channels, otherwise scanning for QAM channels (ie. ticking "tune QAM instead of ATSC") is what you want to do. Although it will take a while, you need to let the scans complete. The other thing you want to make sure is that the Dell software for the tuner is closed and that there are no background processes preventing TV Server from using the tuner (only one application can use the tuner at a time).</p><p></p><p>If you're fairly confident that you've done all of the above correctly, then I'd need to ask to see some logs. Retrieving logs is *really* easy. You can follow the instructions in the link in my signature. Briefly, find the "debug mode" shortcut in the MediaPortal folder in your start menu. Run that and select the 3rd option - "export all currently present logs" - then click proceed. That will create a zip file of your logs on your desktop. Please post that here (use the "manage attachments" function with the full reply mode...) with the answer to the question about whether you've connected the tuner to an aerial or cable connection.</p><p></p><p>Let me know if you have any trouble with the instructions,</p><p>mm</p><p><img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p></blockquote><p></p>
[QUOTE="mm1352000, post: 756207, member: 82144"] Hi and welcome 941ranger! :) Okay, so we are dealing with an ATSC/QAM tuner. When you said "...I've scanned them all..." I guess that means you've tried all the standard options ("QAM Standard", "QAM HRC" etc.). Have you connected the tuner to an aerial, or to a cable connection? If to an aerial then I *think* you need to scan for ATSC channels, otherwise scanning for QAM channels (ie. ticking "tune QAM instead of ATSC") is what you want to do. Although it will take a while, you need to let the scans complete. The other thing you want to make sure is that the Dell software for the tuner is closed and that there are no background processes preventing TV Server from using the tuner (only one application can use the tuner at a time). If you're fairly confident that you've done all of the above correctly, then I'd need to ask to see some logs. Retrieving logs is *really* easy. You can follow the instructions in the link in my signature. Briefly, find the "debug mode" shortcut in the MediaPortal folder in your start menu. Run that and select the 3rd option - "export all currently present logs" - then click proceed. That will create a zip file of your logs on your desktop. Please post that here (use the "manage attachments" function with the full reply mode...) with the answer to the question about whether you've connected the tuner to an aerial or cable connection. Let me know if you have any trouble with the instructions, mm :) [/QUOTE]
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