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<blockquote data-quote="Snoopy87" data-source="post: 1046274" data-attributes="member: 128461">I will post a bug report in a few hours...BUT: There is one thing I don't like and that's really not ok: You always say that you only fix bugs you are able to reproduce. This is not how developers work. Because then there were no software on this planet which would work ;-)&nbsp; Of course it is the best for a developer if he is able to reproduce a bug, but this is not the normal case.So if a user has a reproducable bug, you have to look at the code and try to find the reason. OR: in this case you made changes in 1.6, so you have to look at the changes, because with 1.5 everything was fine, and with 1.6 it's reproducable. Also a developer should not always ask for logs, log, logs, logs. Because in your logs you can't the see bug most of the time. Find out which function is causing the issue and then add detailed log output to it and send the user the new file. Thats the way how you could fix bugs you are not able to reprocue but which are reproducable by the user. This is also what I asked since months for the artifact/freezer issue while TV playback.And again, please don't tell my that it is an issue of my system. I'm a professional developer since over 15 years. I'm a very good developer and I studied computer science on an university. So my PC is fine. With 1.5 it works, with 1.6 it doesn't work. Reproducable. I have a default configuration which at least the most users have. Nothing special.I really like MediaPortal and I really like to help, but please take this help instead of doing nothing. I told so many times how you could find the issue to fix the issue. But nothing happened. Always trying to change something, send me new file and ask for logs which don't have any new output regarding the issue, doesn't help. Belive me ;-)</blockquote>

[QUOTE="Snoopy87, post: 1046274, member: 128461"] I will post a bug report in a few hours... BUT: There is one thing I don't like and that's really not ok: You always say that you only fix bugs you are able to reproduce. This is not how developers work. Because then there were no software on this planet which would work ;-) Of course it is the best for a developer if he is able to reproduce a bug, but this is not the normal case. So if a user has a reproducable bug, you have to look at the code and try to find the reason. OR: in this case you made changes in 1.6, so you have to look at the changes, because with 1.5 everything was fine, and with 1.6 it's reproducable. Also a developer should not always ask for logs, log, logs, logs. Because in your logs you can't the see bug most of the time. Find out which function is causing the issue and then add detailed log output to it and send the user the new file. Thats the way how you could fix bugs you are not able to reprocue but which are reproducable by the user. This is also what I asked since months for the artifact/freezer issue while TV playback. And again, please don't tell my that it is an issue of my system. I'm a professional developer since over 15 years. I'm a very good developer and I studied computer science on an university. So my PC is fine. With 1.5 it works, with 1.6 it doesn't work. Reproducable. I have a default configuration which at least the most users have. Nothing special. I really like MediaPortal and I really like to help, but please take this help instead of doing nothing. I told so many times how you could find the issue to fix the issue. But nothing happened. Always trying to change something, send me new file and ask for logs which don't have any new output regarding the issue, doesn't help. Belive me ;-) [/QUOTE]

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