movingpicture can't recognize several .mkv files (1 Viewer)

[axealdeal]

There are several .mkv files that movingpictures fail to detect, how do I fix this problem? Thanks

 

[CHli]

By first giving more information

 

[axealdeal]

Okay. I have movingpictures 0.75, mediaportal 1.0.2, computer runs Vista 64bit. So I would open mediaportal configuration -> advanced mode --> plugins --> config moving picutures --> under movie importer tab, I clicked + sign to add a hardrive --> Hardrive D selected --> list of movies populated under files. However, there would be 2 movies (*.mkv file) in drive D that do not appear on the list. I even made a subfolder and direct the add folder into there and the movies still do not appear.

 

[marvenius]

is the .mkv extension still in the list of supported extension in MePo Configuration - Videos - Video Extensions?
Also, set your logfile level to debug and include the movinpictures.log.

 

[axealdeal]

yes .mkv extension is included in supported list. 99% of all the .mkv files are recognized except for only 2. I'm not sure why. Also, how do you set logfile level to debug and include the movingpictures.log?

 

[marvenius]

Here's for the logfiles:
FAQ - Moving Pictures
You can attach the files using the advanced post editor and attach it there.