MP 1.2.1 crashes on resume from standby / hibernate. (1 Viewer)

vvulture

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    Checked out event viewer and all it tells me is what i already kow. MediaPortal.exe crashed.
     

    mm1352000

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    Yes, but the critical information is what module caused it to crash. Please copy and paste the full entry here...
     

    vvulture

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    Here you go... This is all of it.

    Cheers.



    Faulting application name: MediaPortal.exe, version: 1.2.1.0, time stamp: 0x4e7d7278
    Faulting module name: KERNEL32.dll, version: 6.1.7601.17651, time stamp: 0x4e2111bf
    Exception code: 0xc0000409
    Fault offset: 0x000a9bbb
    Faulting process id: 0xc9c
    Faulting application start time: 0x01cc8bdbac700675
    Faulting application path: C:\Program Files\Team MediaPortal\MediaPortal\MediaPortal.exe
    Faulting module path: C:\Windows\system32\KERNEL32.dll
    Report Id: f5357352-f7ec-11e0-8056-001a4d5e998e
     

    Owlsroost

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    I think I noticed in your logs that you have it set up so that MP restarts after every resume - does it crash if you disable that ?

    Tony
     

    kjd01

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    I had this problem on MP1.1.3 as well. The only way I got rid of the problem was to uninstall the following Windows updates.

    KB2533623, KB2507938, KB2567680

    I have confirmed this to be the problem on my system because if I reinstall the updates the crashing starts again. I had two clients running win7 32bit with the same problem and same fix.

    I also tried the updates again after upgrading MP to 1.2.1 thinking the problem may have gone away but it hadn't.

    I am not sure the relationship between the three updates. If I uninstall each update individually the problem remains but if I uninstall all three the problem is gone.

    Curious to see if this fixes your problem as well.
     

    vvulture

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    Thx for the heads up kjd01, i am 99.99999% certain this issue started after a recent windows update.
    I will check when i get home from work.

    Owlsroost, you are correct. I have MP to restart on resume. I fail to see how this could cause a problem, but will disable it and report back.


    thx guys.
     

    vvulture

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    UPDATE

    Ok, out of those 3 updates, the only one i had installed is KB2567680.
    I have uninstalled it and will report back with results in next few days.

    Cheers
     

    vvulture

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    Ok.

    So far so good. Removing KB2567680 has resulted in zero crashes since yesterday morning. Looks promising.

    What is it about this KB which causes MP to crash ?

    Any dev curious enough to look into this ?

    cheers
     

    kjd01

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    If someone is looking into it can they look at the other two KBs I listed as well because for me it didn't matter which one of the three I had installed they all caused the same problem.
     

    war10ck

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    AW: MP 1.2.1 crashes on resume from standby / hibernate.

    hello, I got the same problem
    I uninstalled all three... KB2533623, KB2507938, KB2567680
    but the problem persists: Application crashes on resuming from hibernate :-(

    my System:
    Athlon II X2 240e
    Windows 7 x64
    4 GB RAM
    Radeon HD 5670
    DVB-S: "TT-Budget 1400(BDA)"


    from eventlog (sorry, it's german, guess you know what the words mean, at least from the other post with english eventlog :)

    "
    Name der fehlerhaften Anwendung: MediaPortal.exe, Version: 1.2.1.0, Zeitstempel: 0x4e7d7278
    Name des fehlerhaften Moduls: KERNELBASE.dll, Version: 6.1.7601.17514, Zeitstempel: 0x4ce7bafa
    Ausnahmecode: 0xe053534f
    Fehleroffset: 0x0000b727
    ID des fehlerhaften Prozesses: 0x%9
    Startzeit der fehlerhaften Anwendung: 0x%10
    Pfad der fehlerhaften Anwendung: %11
    Pfad des fehlerhaften Moduls: %12
    Berichtskennung: %13
    "

    ^well, doens't look to me as this log could be helpful in any way, but who knows... :)
     

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