MP losing connection to the TV service after inactivity (1 Viewer)

[SpudR]

MediaPortal Version: 1.1.0 Final
MediaPortal Skin: X-Factor
Windows Version: Windows XP Pro (SP3)
CPU Type: Intel Dual Core e2160
HDD: Seagate 250Gb (ST3250410AS)
Memory: 2Gb DDR2 (800Mhz)
Motherboard: Abit LG-95C
Video Card: nVidia 7600 GS
Video Card Driver: 6.14.11.7516
Sound Card: Realtek High Definition Audio (on board)
Sound Card AC3: No AC3
Sound Card Driver:
1. TV Card: Hauppauge HVR-4000
1. TV Card Type: DVB-S & DVB-T & analog
1. TV Card Driver:
2. TV Card:
2. TV Card Type:
2. TV Card Driver:
3. TV Card:
3. TV Card Type:
3. TV Card Driver:
4. TV Card:
4. TV Card Type:
4. TV Card Driver:
MPEG2 Video Codec:
MPEG2 Audio Codec:
h.264 Video Codec:
Satelite/CableTV Provider: Virgin Media (Cable), FreeSat (28.2° E)
HTPC Case: Thermaltake Lanbox HT
Cooling: LOTS of silent fans
Power Supply: Corsair HX520W
Remote: Microsoft MCE Remote
TV: Panasonic Viera 37" Plasma
TV - HTPC Connection: HDMI

I removed all the TV and Radio stations - updated the satellite list - performed a channel scan - this all worked
I removed the encrypted channels for both the TV and Radio
Configured the EPG
Opened MP and left over night - sure enough "TV service lost error..."

TVService logs attached...

 

[kkendall]

I think this truely is the same problem I have, because I also have the tv service lost error, but sometimes it is also gone, so I'm not informed of the fact that the connection to the tv server is lost when I come home from work. If I choose a channel (when apparently the connection to the tv server is lost) MP locks up.
Unfortunately this happens now every day when I get home from work and every morning before going to work.

If your connection to the tv server is lost when MP has been inactive for a while and you choose a channel, does MP lock up like it happens on my end?

 

[Venom]

AW: MP losing connection to the TV service after inactivity

I've got the same error for a few weeks ago - and found a solution! I use wireless lan for inet connection (single seat installation!) and every time when my (weak) signal looses connection to the router i've got this error.
So I created a "loopback" network adapter, give it a static ip like 10.0.0.5 and use this ip for the TV Server. From this time I never got the error again, I hope this will help you!

Sorry for my bad english!

Greetings
Venom

 

[SpudR]

I'm hard wired to the router @ 100Mb/s
The satellite dish is also hard wired into the Hauppauge card with a clear, uninterrupted view of the sky.
I have also read this elsewhere and ran a signal strength test on the PC with no problems...

Also - never an issue with pre RC versions

 

[kkendall]

I'm hard wired to the router @ 100Mb/s
The satellite dish is also hard wired into the Hauppauge card with a clear, uninterrupted view of the sky.
I have also read this elsewhere and ran a signal strength test on the PC with no problems...

Also - never an issue with pre RC versions

Same here, 1gbit LAN connection, but with DVB-C for tv reception.

 

[infinite.loop]

2010-08-13 23:37:37.296875 [TvClient-TvHome: HeartBeat transmitter thread(32)]: TCP connect took : [B][COLOR="Red"]897[/COLOR][/B]
2010-08-13 23:37:37.296875 [TvClient-TvHome: HeartBeat transmitter thread(32)]: RemoteControl - timed out after 900 msec
2010-08-13 23:37:37.312500 [TvClient-TvHome: HeartBeat transmitter thread(32)]: RemoteControl - Disconnected st :    at System.Environment.GetStackTrace(Exception e, Boolean needFileInfo)
   at System.Environment.get_StackTrace()
   at TvControl.RemoteControl.InvokeEvents()
   at TvControl.RemoteControl.RefreshRemotingConnectionStatus()
   at TvControl.RemoteControl.get_Instance()
   at TvControl.TvServer.<IsAnyCardRecording>b__4()
   at TvControl.WaitFor`1.Run(Func`1 function)
   at TvControl.TvServer.IsAnyCardRecording()
   at TvPlugin.TVHome.HeartBeatTransmitter()
   at System.Threading.ThreadHelper.ThreadStart_Context(Object state)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Threading.ThreadHelper.ThreadStart()

There is definitly something going wrong.

What I am wondering is where that stuff is coming from.

2010-08-13 23:36:19.234375 [MiniDisplay(30)]: TCP connect took : 1
2010-08-13 23:36:19.234375 [MiniDisplay(30)]: RemoteControl - Connected
2010-08-13 23:36:19.578125 [MiniDisplay(30)]: RemoteControl - Connected
2010-08-13 23:36:19.593750 [MiniDisplay(30)]: RemoteControl - Connected
2010-08-13 23:36:19.937500 [MiniDisplay(30)]: RemoteControl - Connected
2010-08-13 23:36:20.234375 [TvClient-TvHome: HeartBeat transmitter thread(32)]: RemoteControl - Connected
2010-08-13 23:37:00.687500 [MiniDisplay(30)]: TCP connect took : 879
2010-08-13 23:37:00.687500 [MiniDisplay(30)]: RemoteControl - Connected
2010-08-13 23:37:00.812500 [TvClient-TvHome: HeartBeat transmitter thread(32)]: RemoteControl - Connected
2010-08-13 23:37:05.015625 [MiniDisplay(30)]: TCP connect took : 965
2010-08-13 23:37:05.015625 [MiniDisplay(30)]: RemoteControl - Connected
2010-08-13 23:37:05.015625 [TvClient-TvHome: HeartBeat transmitter thread(32)]: RemoteControl - Connected
2010-08-13 23:37:10.031250 [MiniDisplay(30)]: TCP connect took : 1000
2010-08-13 23:37:11.046875 [MiniDisplay(30)]: TCP connect took : 1000
2010-08-13 23:37:12.031250 [MiniDisplay(30)]: TCP connect took : 977
2010-08-13 23:37:12.046875 [MiniDisplay(30)]: RemoteControl - timed out after 3002 msec

have to ask an dev....

 

[SpudR]

Thanks iLoop

 

[TLD]

I just set windows to restart the service if it fails. I've had this problem for months.

 

[infinite.loop]

I just set windows to restart the service if it fails. I've had this problem for months.

So your tvservice crashes?

@SpudR / TLD your Windowseventlog ebtries from TvService would be interesting.

@TLD same error.log in TV-Server as SpudR?

 

[sverre]

I am having the exact same symptoms as the previous posters in this thread - with MediaPortal saying it has lost connection to the TV Service.

In my case I am sure that this is because the TV Service is crashing. I have found a few entries in Windows Event Log that i base that on. I am pasting these entries below:

Händelsetyp:	Fel
Händelsens källa:	.NET Runtime 2.0 Error Reporting
Händelsekategori:	Ingen
Händelse-ID:	1000
Datum:		2010-08-17
Tid:		00:50:24
Användare:		Saknas
Dator:	HTPC
Beskrivning:
Faulting application tvservice.exe, version 1.1.0.0, stamp 4c3ebf07, faulting module ntdll.dll, version 5.1.2600.5755, stamp 49900bbf, debug? 0, fault address 0x0001aa21.

Mer information finns i Hjälp- och supportcenter på sidan http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00   A.p.p.l.
0008: 69 00 63 00 61 00 74 00   i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00   i.o.n. .
0018: 46 00 61 00 69 00 6c 00   F.a.i.l.
0020: 75 00 72 00 65 00 20 00   u.r.e. .
0028: 20 00 74 00 76 00 73 00    .t.v.s.
0030: 65 00 72 00 76 00 69 00   e.r.v.i.
0038: 63 00 65 00 2e 00 65 00   c.e...e.
0040: 78 00 65 00 20 00 31 00   x.e. .1.
0048: 2e 00 31 00 2e 00 30 00   ..1...0.
0050: 2e 00 30 00 20 00 34 00   ..0. .4.
0058: 63 00 33 00 65 00 62 00   c.3.e.b.
0060: 66 00 30 00 37 00 20 00   f.0.7. .
0068: 69 00 6e 00 20 00 6e 00   i.n. .n.
0070: 74 00 64 00 6c 00 6c 00   t.d.l.l.
0078: 2e 00 64 00 6c 00 6c 00   ..d.l.l.
0080: 20 00 35 00 2e 00 31 00    .5...1.
0088: 2e 00 32 00 36 00 30 00   ..2.6.0.
0090: 30 00 2e 00 35 00 37 00   0...5.7.
0098: 35 00 35 00 20 00 34 00   5.5. .4.
00a0: 39 00 39 00 30 00 30 00   9.9.0.0.
00a8: 62 00 62 00 66 00 20 00   b.b.f. .
00b0: 66 00 44 00 65 00 62 00   f.D.e.b.
00b8: 75 00 67 00 20 00 30 00   u.g. .0.
00c0: 20 00 61 00 74 00 20 00    .a.t. .
00c8: 6f 00 66 00 66 00 73 00   o.f.f.s.
00d0: 65 00 74 00 20 00 30 00   e.t. .0.
00d8: 30 00 30 00 31 00 61 00   0.0.1.a.
00e0: 61 00 32 00 31 00 0d 00   a.2.1...
00e8: 0a 00                     ..

Händelsetyp:	Fel
Händelsens källa:	.NET Runtime 2.0 Error Reporting
Händelsekategori:	Ingen
Händelse-ID:	1000
Datum:		2010-08-16
Tid:		01:18:22
Användare:		Saknas
Dator:	HTPC
Beskrivning:
Faulting application tvservice.exe, version 1.1.0.0, stamp 4c3ebf07, faulting module tswriter.ax, version 0.0.0.0, stamp 4bf06221, debug? 0, fault address 0x000265bb.

Mer information finns i Hjälp- och supportcenter på sidan http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00   A.p.p.l.
0008: 69 00 63 00 61 00 74 00   i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00   i.o.n. .
0018: 46 00 61 00 69 00 6c 00   F.a.i.l.
0020: 75 00 72 00 65 00 20 00   u.r.e. .
0028: 20 00 74 00 76 00 73 00    .t.v.s.
0030: 65 00 72 00 76 00 69 00   e.r.v.i.
0038: 63 00 65 00 2e 00 65 00   c.e...e.
0040: 78 00 65 00 20 00 31 00   x.e. .1.
0048: 2e 00 31 00 2e 00 30 00   ..1...0.
0050: 2e 00 30 00 20 00 34 00   ..0. .4.
0058: 63 00 33 00 65 00 62 00   c.3.e.b.
0060: 66 00 30 00 37 00 20 00   f.0.7. .
0068: 69 00 6e 00 20 00 74 00   i.n. .t.
0070: 73 00 77 00 72 00 69 00   s.w.r.i.
0078: 74 00 65 00 72 00 2e 00   t.e.r...
0080: 61 00 78 00 20 00 30 00   a.x. .0.
0088: 2e 00 30 00 2e 00 30 00   ..0...0.
0090: 2e 00 30 00 20 00 34 00   ..0. .4.
0098: 62 00 66 00 30 00 36 00   b.f.0.6.
00a0: 32 00 32 00 31 00 20 00   2.2.1. .
00a8: 66 00 44 00 65 00 62 00   f.D.e.b.
00b0: 75 00 67 00 20 00 30 00   u.g. .0.
00b8: 20 00 61 00 74 00 20 00    .a.t. .
00c0: 6f 00 66 00 66 00 73 00   o.f.f.s.
00c8: 65 00 74 00 20 00 30 00   e.t. .0.
00d0: 30 00 30 00 32 00 36 00   0.0.2.6.
00d8: 35 00 62 00 62 00 0d 00   5.b.b...
00e0: 0a 00                     ..

It's a litte odd that the crash is happening in different modules, but I have seen entries for MediaPortal.exe in the Event log as well - crashing because of errors in ntdll.dll.

I am using a setup with a loopback interface as described above, and my TV card is Fire-DTV with the latest drivers.