MP-TVSeries is not listed in the plugins (1 Viewer)

[yossis]

I installed the latest version of the plugin, but it doesn't appear in the configuration and not in the application. Other plugins works.
Any idea?

10x

 

[rekenaar]

Hi there and welcome

Not much information to go on so please be more specific.

Did you use installer or did you do a manual install (unzip & copy)? If manual, where did you put the dll?
Did you go to MP Configuration; Plugins; Window plugins and is is not there?

 

[yossis]

Hi, I used the installer (MP-TVSeries-2.3.3538.exe). And yes, it's not in the list of the window plugins (or in any other).
I tried to re-install and that didn't help.
Should I try the manual installation?

I'm using window 7 64 bits which has both c:\program files and c:\program files (x86).
The mediaportal was installed in c:\program files\mediaportal but the MP-TVSeries-2.3.3538.exe installer installed to c:\program files (x86)\mediaportal directory. I even changed the registry to point all the program files to c:\program files but it didn't help.
So I just copied from the x86 directory to the right directory and it worked.
Sounds like a bug in the installer. Is there way tell the installer where to install?

Thanks for the help.

 

[rekenaar]

Attach full logs please. See my signature for details.
Maybe there is a problem loading it.

 

[ltfearme]

Hi, I used the installer (MP-TVSeries-2.3.3538.exe). And yes, it's not in the list of the window plugins (or in any other).
I tried to re-install and that didn't help.
Should I try the manual installation?

I'm using window 7 64 bits which has both c:\program files and c:\program files (x86).
The mediaportal was installed in c:\program files\mediaportal but the MP-TVSeries-2.3.3538.exe installer installed to c:\program files (x86)\mediaportal directory. I even changed the registry to point all the program files to c:\program files but it didn't help.
So I just copied from the x86 directory to the right directory and it worked.
Sounds like a bug in the installer. Is there way tell the installer where to install?

Thanks for the help.

The installer, checks where mediaportal is installed to from:

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MediaPortal\InstallPath

failing that it will look at:

HKLM\SOFTWARE\Team MediaPortal\MediaPortal\ApplicationDir

failing that it will Hard Code to:

%ProgramFilesFolder%\Team MediaPortal\MediaPortal

From path found above it can then locate the MediaPortalDirs.xml file which contains reference to all installation\custom directories.

The Installer will read in the Skin, Languages and Plugin folders.

Possibly something went wrong in the above or there is something strange about your environment.

 

[Ragman]

I ran into the exact same problem when installing yesterday.
One possible explanation for my problem might be that I have previously had MP installed in Program Files (x86) but I uninstalled it and reinstalled in the regular Program Files instead (reason: to make it work with my backed up setting file for my iMON remote which expected MP to be in the regular Program Files).
Maybe MP doesn't completely remove everything from the registry when uninstalling?

Either that or the installer for MP-TV Series finds something else that it thinks is strange.
Would it be a good idea to prompt the user for installation directory if it doesn't find one?
In my case there was no MP dir under Program Files (x86) so the MP-TV Series installer had to create it for itself and install files there, I would like this case to be checked.
My solution was to copy the installed files to the correct place manually.

Pseudo code example:
installDir = getMediaPortalDirectory();
if( !directoryExists( installDir ) )
installDir = promptUserForInstallDir();
installMPTVSeries( installDir );

String handling is of course bonkers in the above example but its just a pseudo code example so treat accordingly

 

[Ragman]

I realized that I've left some important stuff out.
Firstly, I also installed from the .exe file.

Secondly, just days prior to installing MP-TVSeries I installed Moving Pictures by using their installer and Moving Pictures installed itself in the correct directory.
Maybe the simple solution is to "borrow inspiration" from their installer and see what the differences might be compared to yours.

 

[pilehave]

On my Windows 7 64-bit machines MediaPortal has always installed in the x86 folder - which is the correct place since MP is 32-bit...you shouldn't place 32-bit programs in the 64-bit folder, and vice versa.

 

[Ragman]

Yes I realize that but since I reused my settings for the iMON remote from my previous installation (which was winXP 32-bit) I had to install MP to that directory so I wouldn't have to reconfigure everything.
I would assume that since at least 2 people have run into this problem, more probably have and will.

 

[Ragman]

When updating to the new version of MP-TVSeries I ran into this problem once more.
It would be nice if a check like the one I suggested above could be implemented