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<blockquote data-quote="Jay_UK" data-source="post: 643575" data-attributes="member: 98509">Hi there,I am trying to think what might have changed.The importer does not crash every time.If it perfectly matches everything then it works fine.If it finds a close match and produces the options to chose from the list - then sometimes it works.If it doesn't find a match at all then it errorsAlthough the above aren't always fully repeatable.The only thing I have found is an error in the Windows Event Log - which is a generic type error:Fault bucket 1287893901, type 5Event Name: CLR20r3Response: Not availableCab Id: 0Problem signature:P1: configuration.exeP2: 1.1.0.22920P3: 4c4ae011P4: SystemP5: 2.0.0.0P6: 4a275e12P7: 1fb0P8: 1bdP9: System.Net.WebExceptionP10: By the looks of the error it is failing to connect to something - As its a web type request, maybe its failing to connect to a web server to locate lookup information (of artist/video) - when the website is unavailable or slow to respond - and the code is not correctly handling this (doesn't handle the exception)?Or it could be a DB connection issue?Just a thought...Thanks,J.</blockquote>

[QUOTE="Jay_UK, post: 643575, member: 98509"] Hi there, I am trying to think what might have changed. The importer does not crash every time. If it perfectly matches everything then it works fine. If it finds a close match and produces the options to chose from the list - then sometimes it works. If it doesn't find a match at all then it errors Although the above aren't always fully repeatable. The only thing I have found is an error in the Windows Event Log - which is a generic type error: Fault bucket 1287893901, type 5 Event Name: CLR20r3 Response: Not available Cab Id: 0 Problem signature: P1: configuration.exe P2: 1.1.0.22920 P3: 4c4ae011 P4: System P5: 2.0.0.0 P6: 4a275e12 P7: 1fb0 P8: 1bd P9: System.Net.WebException P10: By the looks of the error it is failing to connect to something - As its a web type request, maybe its failing to connect to a web server to locate lookup information (of artist/video) - when the website is unavailable or slow to respond - and the code is not correctly handling this (doesn't handle the exception)? Or it could be a DB connection issue? Just a thought... Thanks, J. [/QUOTE]

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