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<blockquote data-quote="mm1352000" data-source="post: 757975" data-attributes="member: 82144">Hi ursuverdeWelcome to the forum. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile&nbsp; &nbsp; :)" loading="lazy" data-shortname=":)" />What video card do you have, and what drivers are you using for it?The message that you're seeing usually indicates that DirectX is not supported by the video card hardware, not supported by the video card driver, or it is not installed correctly. Please use the &quot;debug mode&quot; link in the MediaPortal folder in your start menu to collect your logs. Use the 3rd option to export all your logs to a zip file on your desktop, then post the zip file here. There are more specific instructions --&gt;<a href="http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/16_Support/3_Forums/2_Log_Files" target="_blank">here</a>&lt;--.mm[Edit: you have to make the system specifications visible for us to be able to see them. The important information would be included with your logs.]</blockquote>

[QUOTE="mm1352000, post: 757975, member: 82144"] Hi ursuverde Welcome to the forum. :) What video card do you have, and what drivers are you using for it? The message that you're seeing usually indicates that DirectX is not supported by the video card hardware, not supported by the video card driver, or it is not installed correctly. Please use the "debug mode" link in the MediaPortal folder in your start menu to collect your logs. [B]Use the 3rd option[/B] to export all your logs to a zip file on your desktop, then post the zip file here. There are more specific instructions -->[URL="http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/16_Support/3_Forums/2_Log_Files"]here[/URL]<--. mm [Edit: you have to make the system specifications visible for us to be able to see them. The important information would be included with your logs.] [/QUOTE]

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