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No offence, but I'm not really interested if multiple users have requested it.  It's a codec pack, and you shouldn't be messing with Windows Services to install something that basic.  If it's a bug as tourettes says, you should be reporting it, not arsing around with peoples Windows Services to fudge a fix.  Not being a MePo user is a poor excuse, especially when you're on their forum pushing your codec pack to their userbase.