[no Bug] setuptv.exe error when updating RC4 to RC5 (1 Viewer)

nicx

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February 1, 2006
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Hi,

i just wanted to update my single seat rc4 installation (win7) to rc5. the installer ends with an crash(application error), but it seems that all applications are installed correctly. the client is working, even the tv service runs and i can watch tv :)

the only thing is i cannot start tvserver config, i always get the same windows crash error.

this is what i can find in the eventlog:

Protokollname: Application
Quelle: Windows Error Reporting
Datum: 24.06.2010 11:17:45
Ereignis-ID: 1001
Aufgabenkategorie:Keine
Ebene: Informationen
Schlüsselwörter:Klassisch
Benutzer: Nicht zutreffend
Computer: HTPC
Beschreibung:
Fehlerbucket 1220058419, Typ 5
Ereignisname: CLR20r3
Antwort: Nicht verfügbar
CAB-Datei-ID: 0

Problemsignatur:
P1: setuptv.exe
P2: 1.0.9.14256
P3: 4c21afd1
P4: SetupTv
P5: 1.0.9.14256
P6: 4c21afd1
P7: 433
P8: 2fc
P9: System.IO.FileLoadException
P10:

thanks!
nicx...
 

romuz

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    Please provide full logs. including installation log.
     

    jameson_uk

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    Code:
    2010-06-24 11:41:28.750130 [ERROR][MPMain(1)]: TvPlugin and TvServer don't have the same version.
    TvServer Version: 1.0.8.0
    TvPlugin Version: 1.0.9.0
    TV server is still running as RC4. Are you able to run the installer again and only select update to TVServer ?
     

    nicx

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    unfortunately when i start the installer again i only have the "new installation" option, the upgrade option is greyed out.

    is it possible to get an installation file only for the tv server?

    nicx...

    update: if i choose "new installation" and choose "only tv server" i can see the status "rc5 installed" and "do nothing". hm...
     

    jameson_uk

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    Can you attached the contents of the "old logs" directory within the TV logs directory
     

    Needles

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    December 29, 2008
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    Same thing happened when I upgraded from RC3 to RC4 so I recovered the system from the image backup I'd taken just prior to the upgrade and then stopped the TVServer service before I ran the installer to do the upgrade again.

    With the TVServer service stopped the upgrade worked perfectly. Acronis is my friend :)

    Cheers,

    Needles
     

    nicx

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    hm i dont have a freind named acronis :(
     

    jameson_uk

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    Same thing happened when I upgraded from RC3 to RC4 so I recovered the system from the image backup I'd taken just prior to the upgrade and then stopped the TVServer service before I ran the installer to do the upgrade again.

    With the TVServer service stopped the upgrade worked perfectly.
    Would you be able to go back to your image and do the install without stopping TV service? Would be nice if we could find a test case where we can reproduce this problem as none of the devs were able to replicate this.

    Acronis is my friend :)
    Mine too... it has saved me many times
     

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