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<blockquote data-quote="FantaXP7" data-source="post: 371827" data-attributes="member: 88166"><p>Ok so I absolutely love this program. I have been dedicating hours to make it work, which is fine because I have come to expect this from reading others posts. </p><p></p><p>This is probably a simple fix (I hope) and I did some quick searches and found nothing so I apologize if its been talked about.</p><p></p><p>When I play a movie or tv show, no matter what the file, all I get is audio. I've had everything playing fine until this randomly happened. Everything plays fine outside of media portal. Also, when I pause and hit escape while watching a video, you can see a screen shot of the paused file playing in the menus.</p><p></p><p>One other problem. Even when I had videos playing correctly, certain mkv files would just crash the program. I am guessing that with the crash I could send these logs that people talk about? I am new to this so please bare with me <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /> </p><p></p><p>Thank you</p></blockquote><p></p>
[QUOTE="FantaXP7, post: 371827, member: 88166"] Ok so I absolutely love this program. I have been dedicating hours to make it work, which is fine because I have come to expect this from reading others posts. This is probably a simple fix (I hope) and I did some quick searches and found nothing so I apologize if its been talked about. When I play a movie or tv show, no matter what the file, all I get is audio. I've had everything playing fine until this randomly happened. Everything plays fine outside of media portal. Also, when I pause and hit escape while watching a video, you can see a screen shot of the paused file playing in the menus. One other problem. Even when I had videos playing correctly, certain mkv files would just crash the program. I am guessing that with the crash I could send these logs that people talk about? I am new to this so please bare with me :) Thank you [/QUOTE]
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