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<blockquote data-quote="ColinT" data-source="post: 665911" data-attributes="member: 29886">Blackgold returned the card last friday.After discussions with them, then did it under waranty. They were very slow to provide support, but the support was good once activated (by phone).Basically the output of the card had shorted, taking out a component and lifting the track. They took my word that I had not shorted by plugging/unplugging when powered up. They said it was impossible to cause such a failure by commanding via the SW inteface (I admited that I was running a trial build when it failed).&nbsp; They wanted to charge me for the repair, but I spoke to the manager, and he accepted the warranty.It was possible (but low chance) that it was burn in component failure.Anyway it is back, and currently working on one channel which&nbsp; has no diseqc.Currently the diseqc switch is running through the Hauppaugecard. I set it all up yesterday.With this set up I can get everything except for DVB-S2 channels on Hotbird and Astra1, but with every card occupied.I would still like to get diseqc working on the card, but am not in&nbsp; a hurry, and of course I dont want to take risks. Blackgold said there were no risks from commanding it, but I am slightly worried still.The build that was in use when the failure occured was sending each diseqc command twice, with about 0.1 secs between each sending, and dispite what BG say, I am slightly nervous that it may have contributed.How has your work been coming along? Are you nearer to a final version?Regards Colin T</blockquote>

[QUOTE="ColinT, post: 665911, member: 29886"] Blackgold returned the card last friday. After discussions with them, then did it under waranty. They were very slow to provide support, but the support was good once activated (by phone). Basically the output of the card had shorted, taking out a component and lifting the track. They took my word that I had not shorted by plugging/unplugging when powered up. They said it was impossible to cause such a failure by commanding via the SW inteface (I admited that I was running a trial build when it failed). They wanted to charge me for the repair, but I spoke to the manager, and he accepted the warranty. It was possible (but low chance) that it was burn in component failure. Anyway it is back, and currently working on one channel which has no diseqc. Currently the diseqc switch is running through the Hauppaugecard. I set it all up yesterday. With this set up I can get everything except for DVB-S2 channels on Hotbird and Astra1, but with every card occupied. I would still like to get diseqc working on the card, but am not in a hurry, and of course I dont want to take risks. Blackgold said there were no risks from commanding it, but I am slightly worried still. The build that was in use when the failure occured was sending each diseqc command twice, with about 0.1 secs between each sending, and dispite what BG say, I am slightly nervous that it may have contributed. How has your work been coming along? Are you nearer to a final version? Regards Colin T [/QUOTE]

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