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MediaPortal 1
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Starting work on Techno Trend Premium support
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<blockquote data-quote="megacrypto" data-source="post: 244809" data-attributes="member: 25934"><p>I wanted to share with an email i had with TT's support last week:</p><p></p><p>Dear Support,</p><p></p><p>Why can’t you provide the driver as an upgrade / alternative to be available for your clients, since all the .Net applications right now use the BDA drivers, and still have the WDM ones packaged your product and with it the Digital-TV? No one said to throw away the old WDM, but also have the BDA available to the public, otherwise these cards will be obsolete very soon, and it’s a shame since they are the most powerful DVB-s cards in the market.</p><p></p><p>I am very sorry but your explanation is not a very good one. If you would like, I could round up the users of premium cards and send a petition to your management requesting them to provide BDA drivers for the TT cards, will that help your development team to work on this thing, because honestly you know very well that BDA has been the standard for MS products since some time now, and even more, it will be the standard for the coming few years as well, so it’s very sad to see a well established company like yours cannot keep up with standards for its top technological product – these cards are like Mercedes of dvb cards, and you treat it as if it was, well one fo those cheap Chinese knock-off that do not have any support whatsoever behind it.</p><p></p><p>Please do something that is worthy of your ‘Technotrend’ name.</p><p></p><p>Best Regards</p><p></p><p>xxxxx</p><p></p><p></p><p></p><p>From: support [mailto:support@technotrend.de] </p><p>Sent: Monday, March 10, 2008 13:31</p><p>To: xxxxx</p><p>Subject: AW: BDA Drivers for Premium card</p><p></p><p></p><p></p><p>Dear Sir,</p><p> </p><p> </p><p>The Premium was introduced when the WDM-driver was the actual standard of Microsoft. The BDA-standard was developped later. Currently the WDM-driver includes the device driver and the programm Digital-TV. If we change the driver-standard, we also need a new tv-application. </p><p></p><p> </p><p></p><p>With kind regards</p><p>Your TechnoTrend Team</p><p> </p><p>Technotrend PC-Support </p><p> Customer Care </p><p> Melchior-Bauer-Straße 5 E-Mail: <a href="mailto:support@technotrend.de">support@technotrend.de</a></p><p></p><p> D-99092 Erfurt, Germany <a href="http://www.technotrend.de" target="_blank">TechnoTrend . Performance on your side</a></p><p></p><p>Gesellschaftssitz: Erfurt Amtsgericht Jena, HRB 111002</p><p>Vorstand:</p><p>Dr. Heiko Kieser (Vorsitzender), Dipl.-Ing. Michael Pauli Vorsitzende des Aufsichtsrats:</p><p>Dipl.-Ing. ök. Angelika Dietzel</p><p></p><p></p><p></p><p></p><p>Von: xxxxx</p><p>Gesendet: Samstag, 8. März 2008 15:00</p><p>An: <a href="mailto:support@technotrend.de">support@technotrend.de</a></p><p>Betreff: BDA Drivers for Premium card</p><p></p><p>Dear Support,</p><p></p><p>I have a Nexus-s which is the same as your premium card and right now i dont use it at all because there are no BDA drivers... i had this card for two years now and still no BDA drivers from you...why is it so difficult to invest in it? and if you dont have the staff to do it, there is alot of people who would can help you out (try media-portal team)</p><p></p><p>Can you please explain why there are no BDA drivers?</p><p></p><p>Best Regards</p><p></p><p></p><p>___________________________________________</p><p></p><p>So, their excuse right now if is "If we change the driver-standard, we also need a new tv-application." !!!!!<img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite9" alt=":eek:" title="Eek! :eek:" loading="lazy" data-shortname=":eek:" /> </p><p></p><p></p><p>I just thought i'd share this with you all</p></blockquote><p></p>
[QUOTE="megacrypto, post: 244809, member: 25934"] I wanted to share with an email i had with TT's support last week: Dear Support, Why can’t you provide the driver as an upgrade / alternative to be available for your clients, since all the .Net applications right now use the BDA drivers, and still have the WDM ones packaged your product and with it the Digital-TV? No one said to throw away the old WDM, but also have the BDA available to the public, otherwise these cards will be obsolete very soon, and it’s a shame since they are the most powerful DVB-s cards in the market. I am very sorry but your explanation is not a very good one. If you would like, I could round up the users of premium cards and send a petition to your management requesting them to provide BDA drivers for the TT cards, will that help your development team to work on this thing, because honestly you know very well that BDA has been the standard for MS products since some time now, and even more, it will be the standard for the coming few years as well, so it’s very sad to see a well established company like yours cannot keep up with standards for its top technological product – these cards are like Mercedes of dvb cards, and you treat it as if it was, well one fo those cheap Chinese knock-off that do not have any support whatsoever behind it. Please do something that is worthy of your ‘Technotrend’ name. Best Regards xxxxx From: support [mailto:support@technotrend.de] Sent: Monday, March 10, 2008 13:31 To: xxxxx Subject: AW: BDA Drivers for Premium card Dear Sir, The Premium was introduced when the WDM-driver was the actual standard of Microsoft. The BDA-standard was developped later. Currently the WDM-driver includes the device driver and the programm Digital-TV. If we change the driver-standard, we also need a new tv-application. With kind regards Your TechnoTrend Team Technotrend PC-Support Customer Care Melchior-Bauer-Straße 5 E-Mail: [email]support@technotrend.de[/email] D-99092 Erfurt, Germany [url=http://www.technotrend.de]TechnoTrend . Performance on your side[/url] Gesellschaftssitz: Erfurt Amtsgericht Jena, HRB 111002 Vorstand: Dr. Heiko Kieser (Vorsitzender), Dipl.-Ing. Michael Pauli Vorsitzende des Aufsichtsrats: Dipl.-Ing. ök. Angelika Dietzel Von: xxxxx Gesendet: Samstag, 8. März 2008 15:00 An: [email]support@technotrend.de[/email] Betreff: BDA Drivers for Premium card Dear Support, I have a Nexus-s which is the same as your premium card and right now i dont use it at all because there are no BDA drivers... i had this card for two years now and still no BDA drivers from you...why is it so difficult to invest in it? and if you dont have the staff to do it, there is alot of people who would can help you out (try media-portal team) Can you please explain why there are no BDA drivers? Best Regards ___________________________________________ So, their excuse right now if is "If we change the driver-standard, we also need a new tv-application." !!!!!:o I just thought i'd share this with you all [/QUOTE]
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