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<blockquote data-quote="mm1352000" data-source="post: 1147281" data-attributes="member: 82144">With regards to actually getting the remote working...Please enable both HID and Hauppauge remote handlers and the respective &quot;extended logging&quot; options for each in MediaPortal configuration.Ensure that there are no errors listed at the bottom of the Hauppauge remote section (if there are, you should uninstall and reinstall the Hauppauge remote driver - IR32.exe).When MediaPortal is closed, there should be a small remote icon in the system tray.Use the watchdog/debug-mode tool (shortcut in your start menu) with option 1 to start MediaPortal. Switch to Windowed mode (press alt + enter).The icon in the system tray should have disappeared.Press ctrl+alt+delete and start task manager. Ensure that HcwHelper - MediaPortal's Hauppauge remote helper app - is running.Try to use the remote control in MediaPortal. Try all the buttons if possible to confirm none are working.Close MediaPortal.Attach the zip file produced by the watchdog tool.Please ask if any of the above doesn't make sense. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile&nbsp; &nbsp; :)" loading="lazy" data-shortname=":)" /></blockquote>

[QUOTE="mm1352000, post: 1147281, member: 82144"] With regards to actually getting the remote working... Please enable both HID and Hauppauge remote handlers and the respective "extended logging" options for each in MediaPortal configuration. Ensure that there are no errors listed at the bottom of the Hauppauge remote section (if there are, you should uninstall and reinstall the Hauppauge remote driver - IR32.exe). When MediaPortal is closed, there should be a small remote icon in the system tray. Use the watchdog/debug-mode tool (shortcut in your start menu) with option 1 to start MediaPortal. Switch to Windowed mode (press alt + enter). The icon in the system tray should have disappeared. Press ctrl+alt+delete and start task manager. Ensure that HcwHelper - MediaPortal's Hauppauge remote helper app - is running. Try to use the remote control in MediaPortal. Try all the buttons if possible to confirm none are working. Close MediaPortal. Attach the zip file produced by the watchdog tool. Please ask if any of the above doesn't make sense. :) [/QUOTE]

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