TV freezing after 5 minutes (1 Viewer)

[abl666]

MediaPortal Version: Mp 1 Rc2
MediaPortal Skin: blue3
Windows Version: XP SP 3
CPU Type: Intel 800MHZ
HDD: WD 2TB
Memory: 2GB DDR2
Motherboard: Gigabyte G41M-ES2L
Video Card:
Video Card Driver:
Sound Card:
Sound Card AC3:
Sound Card Driver:
1. TV Card: Gigabyte Gpt8000
1. TV Card Type:
1. TV Card Driver:
2. TV Card:
2. TV Card Type:
2. TV Card Driver:
3. TV Card: Gigabyte Gpt8000
3. TV Card Type: Analog
3. TV Card Driver: 713x BDA Analog Tv Turner
4. TV Card:
4. TV Card Type:
4. TV Card Driver:
MPEG2 Video Codec:
MPEG2 Audio Codec:
h.264 Video Codec:
Satelite/CableTV Provider:
HTPC Case: Thermaltake Mozart SC
Cooling:
Power Supply:
Remote:
TV:
TV - HTPC Connection:



Hi All,
I've finished my installation and tried to watch TV, and found the following problem:
After watching TV for 5 minutes, the pictures freezes but thie sound continues. If I turn off the TV in MP and turn on again, it works well until it freezes again aafter 3 minutes. After this I have "No vide/audio detected" message.
I've looked in the logs and seems that there's a problem with the timeshifting:
2010-04-28 16:15:56.093750 [(21)]: Controller: StopTimeShifting 3
2010-04-28 16:15:56.109375 [(21)]: card 713x BDA Analog TV Tuner: StopTimeShifting user:andre-mc sub:0
2010-04-28 16:15:56.109375 [(21)]: card: StopTimeShifting user:andre-mc sub:0
2010-04-28 16:15:56.109375 [(21)]: card not IDLE - freeing subch: 0
2010-04-28 16:15:56.125000 [(21)]: analog: StopTimeShifting()
2010-04-28 16:15:56.203125 [(21)]: tvcard:FreeSubChannel: subchannels count 1 subch#0 keep graph=False
2010-04-28 16:15:56.203125 [(21)]: analog subch:0 Decompose()
2010-04-28 16:15:56.265625 [(21)]: tvcard:FreeSubChannel : no subchannels present, stopping graph
2010-04-28 16:15:56.281250 [(21)]: tvcard:FreeAllSubChannels
2010-04-28 16:15:56.281250 [(21)]: analog: StopGraph state:Running
2010-04-28 16:15:56.546875 [(21)]: analog: Graph stopped

I'm attaching the TV Server Log.

I also tryed to activate the function "Always reset graph after stop." and had no success.
This seems familiar to several posts, but I didn't find a solution that works.

Can anyone help me?

thanks

 

[abl666]

can someone help me???? this is driving me crazy....

 

[riksmith]

Please post all logs (client + server)

 

[abl666]

Hi
I did the following: as I wanted to be sure where is the problem (client or server), I removed all MP and installed only the TV-Server. In the configuration I changed the timeshift folder to a disk with 100GB of free memory and run only the preview of one channel (didn't change channel nothing).
The TV froze after 5 minutes again...

The logs of the TV server are attached. (they are the onyl application installed)

thanks for your help

 

[abl666]

I actually checked and nothing is written to the logs at the time of the freezing. Only when I close the screen it start to write again in the log. Any clue of what can it be?

 

[elliottmc]

I actually checked and nothing is written to the logs at the time of the freezing. Only when I close the screen it start to write again in the log. Any clue of what can it be?

Perhaps the client logs would give some information about what was happening with the server at the point of hanging.

Please could you do what riksmith asked, and provide client and server logs.

Thanks,

Mark

 

[abl666]

Ive added the server logs on my previous post, and the client is not installed as I described

I did the following: as I wanted to be sure where is the problem (client or server), I removed all MP and installed only the TV-Server. In the configuration I changed the timeshift folder to a disk with 100GB of free memory and run only the preview of one channel (didn't change channel nothing).
The TV froze after 5 minutes again...

The logs of the TV server are attached. (they are the onyl application installed)

 

[elliottmc]

Ive added the server logs on my previous post, and the client is not installed as I described

I did the following: as I wanted to be sure where is the problem (client or server), I removed all MP and installed only the TV-Server. In the configuration I changed the timeshift folder to a disk with 100GB of free memory and run only the preview of one channel (didn't change channel nothing).
The TV froze after 5 minutes again...

The logs of the TV server are attached. (they are the onyl application installed)

Yes, I understand that.

However, since the sound continues, the server has not completely frozen - it is still supplying some data. I never use preview within TV server, so I don't know if it logs problems. However, MediaPortal will definitely produce logs for this, so if you want the team to find out what the problem is, you need to provide the logs that we are asking for.

Sorry if this seems to be a rant, but to be perfectly honest, 90% of problems are errors in user configuration, eg codecs or problems with the system rather than actual bugs in mediaportal. However, it is important that mediaportal handle these situations gracefully, so the team does want to help you. You just need to trust that when a developer or other team member asks for specific information, they hopefully do know what they are doing and why they are asking.

The mediaportal development team is pretty small, so there might only be one or maybe two developers who will have any idea what the cause of your problem is. Those developers have very limited time, and more bugs to fix than time available. Chances are if you have not provided full logs, no-one will bother looking into your problems. That is one of the roles of the test team - to work with the community to obtain information that can be used by developers.

Doing this improves the signal to noise ratio in bug reports. The only other way to improve the signal to noise ratio will be to just delete incomplete bug reports, but this will just be frustrating to the community, so as a first try we ask you to provide the information we need.

I hope this explains the situation.

Mark

 

[abl666]

Im attaching the Client and Server logs.

Sorry, I thought it will be easier if we could concentrate on the server only, my mistake.

I just opened the TV and watched it for 5 minutes, and it froze. Sound continued and then I closed MP.

Thanks for the help

 

[abl666]

This was the last line befroe the freezing:

2010-04-30 17:01:20.781250 [Debug][MPMain(1)]: TvFullScreen:init->OSD:Off
2010-04-30 17:01:20.781250 [Debug][MPMain(1)]: TvFullScreen: init, playing True, player.CurrentFile F:\\live3-0.ts.tsbuffer, TVHome.Card.TimeShiftFileName F:\\live3-0.ts.tsbuffer
2010-04-30 17:01:20.812500 [Debug][(12)]: PlaneScene: crop T, B : 0, 0
2010-04-30 17:01:20.812500 [Debug][(12)]: PlaneScene: crop L, R : 0, 0
2010-04-30 17:01:20.812500 [Info.][(12)]: PlaneScene: video WxH : 720x576
2010-04-30 17:01:20.828125 [Debug][(12)]: PlaneScene: video AR : 4:3
2010-04-30 17:01:20.828125 [Info.][(12)]: PlaneScene: screen WxH : 800x600
2010-04-30 17:01:20.828125 [Debug][(12)]: PlaneScene: AR type : Normal
2010-04-30 17:01:20.843750 [Debug][(12)]: PlaneScene: PixelRatio : 1
2010-04-30 17:01:20.843750 [Debug][(12)]: PlaneScene: src : (0,0)-(720,576)
2010-04-30 17:01:20.843750 [Debug][(12)]: PlaneScene: dst : (0,0)-(800,600)
2010-04-30 17:04:33.218750 [Debug][MPMain(1)]: VMR9Helper: Playing -> Repainting, Frames 0