WebEPG stopped working? (1 Viewer)

[SwissBuster]

As of yesterday, my WebEPG stopped working. I've tried the obvious solutions (like rebooting the PC)without success. I have not touched my setup, so there is no reason from my side for the grabber to stop working. The webEPG log shows a fatal error (see in bold below) but I can't diagnose the issue. I suspect it is something with the radiotimes grabber site...

Can some genius tell me what's going on here?

2009-02-07 08:17:42.700912 [Info.][1]: WebEPG: Starting
2009-02-07 08:17:42.702912 [Info.][WebEPG-xmltv]: WebEPG: Using directories
2009-02-07 08:17:42.702912 [Info.][WebEPG-xmltv]: WebEPG - C:\Program Files\Team MediaPortal\MediaPortal
2009-02-07 08:17:42.702912 [Info.][WebEPG-xmltv]: xmltv - C:\ProgramData\Team MediaPortal\MediaPortal\xmltv\
2009-02-07 08:17:42.703912 [Info.][WebEPG-xmltv]: Assembly versions:
2009-02-07 08:17:42.703912 [Info.][WebEPG-xmltv]: WebEPG 3.0.2.21149
2009-02-07 08:17:42.704912 [Info.][WebEPG-xmltv]: Utils 2.2.6.29782
2009-02-07 08:17:42.716912 [Info.][WebEPG-xmltv]: Loading Config File: C:\ProgramData\Team MediaPortal\MediaPortal\WebEPG\WebEPG.xml
2009-02-07 08:17:42.832912 [Info.][WebEPG-xmltv]: WebEPG: Loading Channel Config
2009-02-07 08:17:42.832912 [Debug][WebEPG-xmltv]: Loading Channel BBC 1 London ID: bbc1lo@bbc.co.uk
2009-02-07 08:17:42.835912 [Debug][WebEPG-xmltv]: Loading Channel BBC 2 London ID: bbc2lo@bbc.co.uk
2009-02-07 08:17:42.835912 [Debug][WebEPG-xmltv]: Loading Channel BBC 3 ID: bbc3@bbc.co.uk
2009-02-07 08:17:42.835912 [Debug][WebEPG-xmltv]: Loading Channel BBC 4 ID: bbc4@bbc.co.uk
2009-02-07 08:17:42.836912 [Debug][WebEPG-xmltv]: Loading Channel TSR1 ID: tsr1@tsr.ch
2009-02-07 08:17:42.836912 [Debug][WebEPG-xmltv]: Loading Channel TSR2 ID: tsr2@tsr.ch
2009-02-07 08:17:42.836912 [Debug][WebEPG-xmltv]: Loading Channel ITV1 London ID: itv1lo@itv.com
2009-02-07 08:17:42.836912 [Debug][WebEPG-xmltv]: Loading Channel ITV3 ID: itv3@itv.com
2009-02-07 08:17:42.836912 [Debug][WebEPG-xmltv]: Loading Channel ITV2 ID: itv2@itv.com
2009-02-07 08:17:42.837912 [Debug][WebEPG-xmltv]: Loading Channel Channel 4 ID: channel4.com
2009-02-07 08:17:42.837912 [Debug][WebEPG-xmltv]: Loading Channel More4 ID: more4@channel4.com
2009-02-07 08:17:42.837912 [Debug][WebEPG-xmltv]: Loading Channel E4 ID: e4@channel4.com
2009-02-07 08:17:42.837912 [Debug][WebEPG-xmltv]: Loading Channel SF1 ID: sf1@sfdrs.ch
2009-02-07 08:17:42.837912 [Debug][WebEPG-xmltv]: Loading Channel SF2 ID: sf2@sfdrs.ch
2009-02-07 08:17:42.837912 [Debug][WebEPG-xmltv]: Loading Channel ITV4 ID: itv4@itv.com
2009-02-07 08:17:42.837912 [Debug][WebEPG-xmltv]: Loading Channel BBC HD ID: bbchd@bbc.co.uk
2009-02-07 08:17:42.838912 [Debug][WebEPG-xmltv]: Loading Channel Film4 ID: film4@channel4.com
2009-02-07 08:17:42.838912 [Debug][WebEPG-xmltv]: Loading Channel Real Estate TV ID: realestatetv.tv
2009-02-07 08:17:42.838912 [Debug][WebEPG-xmltv]: Loading Channel 3Sat ID: 3sat.de
2009-02-07 08:17:42.838912 [Debug][WebEPG-xmltv]: Loading Channel arte ID: arte-tv.com
2009-02-07 08:17:42.838912 [Debug][WebEPG-xmltv]: Loading Channel ARD ID: ard.de
2009-02-07 08:17:42.838912 [Debug][WebEPG-xmltv]: Loading Channel DSF ID: dsf.de
2009-02-07 08:17:42.839912 [Debug][WebEPG-xmltv]: Loading Channel kabel eins ID: kabel1.de
2009-02-07 08:17:42.839912 [Debug][WebEPG-xmltv]: Loading Channel Pro Sieben ID: pro-sieben.de
2009-02-07 08:17:42.839912 [Debug][WebEPG-xmltv]: Loading Channel RTL ID: rtl.de
2009-02-07 08:17:42.839912 [Debug][WebEPG-xmltv]: Loading Channel RTL2 ID: rtl2.de
2009-02-07 08:17:42.839912 [Debug][WebEPG-xmltv]: Loading Channel Sat1 ID: sat1.de
2009-02-07 08:17:42.839912 [Debug][WebEPG-xmltv]: Loading Channel Super RTL ID: super-rtl.de
2009-02-07 08:17:42.840912 [Debug][WebEPG-xmltv]: Loading Channel Vox ID: vox.de
2009-02-07 08:17:42.840912 [Debug][WebEPG-xmltv]: Loading Channel ZDF ID: zdf.de
2009-02-07 08:17:42.840912 [Debug][WebEPG-xmltv]: Loading Channel BBC News ID: bbcn@bbc.co.uk
2009-02-07 08:17:42.840912 [Debug][WebEPG-xmltv]: Loading Channel BBC World ID: bbcw@bbc.co.uk
2009-02-07 08:17:42.840912 [Warn.][WebEPG-xmltv]: Ignoring Channel Name: HD Suisse - No Grabber id
2009-02-07 08:17:42.840912 [Debug][WebEPG-xmltv]: Loading Channel Sky News ID: skynews@sky.com
2009-02-07 08:17:42.841912 [Debug][WebEPG-xmltv]: Loading Channel Channel 5 ID: five.tv
2009-02-07 08:17:42.841912 [Info.][WebEPG-xmltv]: WebEPG: Getting Channel ID: bbc1lo@bbc.co.uk
2009-02-07 08:17:42.841912 [Info.][WebEPG-xmltv]: [1 of 34]
2009-02-07 08:17:42.844912 [Info.][WebEPG-xmltv]: WebEPG: Opening GB\1-xmltv_radiotimes_com.xml
2009-02-07 08:17:42.997912 [Info.][WebEPG-xmltv]: WebEPG: Version: 2.0.3
2009-02-07 08:17:42.998912 [Info.][WebEPG-xmltv]: WebEPG: TimeZone, Local: W. Europe Standard Time
2009-02-07 08:17:42.998912 [Info.][WebEPG-xmltv]: WebEPG: TimeZone, Site : GMT Standard Time
2009-02-07 08:17:43.014912 [Info.][WebEPG-xmltv]: WebEPG: ChannelId: bbc1lo@bbc.co.uk
2009-02-07 08:17:43.015912 [Debug][WebEPG-xmltv]: WebEPG: Grab Start 08:17 07/02/2009
2009-02-07 08:17:43.041912 [Info.][WebEPG-xmltv]: WebEPG: Reading http://xmltv.radiotimes.com/xmltv/94.dat POST:
2009-02-07 08:17:43.947912 [Info.][WebEPG-xmltv]: WebEPG: Listing Count 455
2009-02-07 08:17:43.955912 [ERROR][WebEPG-xmltv]: WebEPG: Fatal Error
2009-02-07 08:17:43.956912 [ERROR][WebEPG-xmltv]: WebEPG: Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
2009-02-07 08:17:43.956912 [Info.][WebEPG-xmltv]: WebEPG: Finished

EDIT: It appears the grabber from Radio Times is broken. Changing the grabber to MyDigiGuide solved the problem. Casual observation suggests these links are quicker too.

NB For anyone needing to follow my lead and change several UK channels, the quickest way to do this is to locate the WebEPG.xml file, open this in a text editor, and replace all radiotimes links with mydigiguide links (exact nomenclature is: GB\2-www_mydigiguide_com.xml).

 

[bigj]

Yes! Me too.
Same index out of range - using RadioTimes grabber.
This happened just as I updated from RC4 to R1.0 final - so I spent a long time trying previous versions of WebEPG/Grabbers
But it seems it is a format change on RT end?

 

[Paranoid Delusion]

This was happening just prior to xmas, seemed to be a website issue which was quickly resolved, must say my own grab went fine at 8.00am this morning.

 

[petillan]

So the only thing we can do is wait I guess ^^

Or is there an option to skip the radiotimes grabber in automapping?
Don't want to do this manually for each channel, just too many channels

 

[JDWestoby]

In the words of 'allo 'allo - Club!

Same thing here, haven't got guide data using WebEPG for several days now.

WebEPG log says fatal error, invalid index and stops. Error also shows up in the MediaPortal general error file too.

Tried editing the WebEPG.xml, works but most channels don't turn up - log says it doesn't find them.

(Also tried the new-ish RadioTimes file posted elsewhere, just last year, still no joy.)

I know it's not the fault of WebEPG - still annoying though...

Just as my significant (and more important other) was getting used to MediaPortal too. (Even said we could sell the TiVo!)

Wonder what gods Paranoid Delusion prays (preys?) to...........

 

[Paranoid Delusion]

Prayer ain't gonna help

Strange, i'm just getting normal uk freeview channels, the only issue i'm having is with Dave+1, seem to be not getting any info for that channel from RT, but dvb epg fixes that one.

 

[SwissBuster]

...most channels don't turn up - log says it doesn't find them.

I'm getting most of the (basic) UK channels, but not all of them. I seem to be missing Channel 4 and all its variations, for example. Perhaps someone can post once RadioTimes is working again or if there is a trick to getting a reliable feed from MyDigiGuide.

Is there an option to skip the radiotimes grabber in automapping? Don't want to do this manually for each channel, just too many channels

To quickly change all channels, I opened WebEPG.xml in a text editor, and used find/replace to change all radiotimes links with mydigiguide links. The exact nomenclature for MyDigiGuide is "GB\2-www_mydigiguide_com.xml".

 

[Paranoid Delusion]

Well WebEPG has gone pear shaped for me this morning, so does look like they are having difficulties over at radiotimes.com

Will have to find out what their problem is.

 

[Mike_S]

Is this still an issue? My webepg has not been coming up with anything from RadioTimes for some time.

 

[SwissBuster]

My webepg has not been coming up with anything from RadioTimes for some time.

I've changed to grabber to be a combination of MyDigiGuide and Bleb.org. Bleb doesn't have all the channels I need, and DigiGuide craps out if you ask for too much data. I only use this for the channels I can't find on bleb. It's been working flawlessly over the last few days.