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<blockquote data-quote="FreakyJ" data-source="post: 1037517" data-attributes="member: 106003">This is a stupid Company :/They also have free mobile Internet in the plan (for one sim card) using the O2 mobile Network, suddenly the Internet didn't worked and they told me for two weeks that there is an issue on their side. After the third week I got really angry and wanted to speak with the super visor, no chance.I also called O2 directly and they even told me there is no issue with the network!!O2 gave me the correct APN details, the ones send to the phone suddenly didn't worked anymore and UM couldn't tell me the correct ones, also no Information on the homepage only a link to request the configuration SMS which sends the wrong ones.After two more weeks I had to switch to the old APN details again, don't know what is wrong with these guys....To make a long story short: The support there is absolutely crap, I wouldn't be a customer of this company if there would be another way to get a 50MBit/s Internet connection... Over copper I get max DSL ~7000 here <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite3" alt=":(" title="Frown&nbsp; &nbsp; :(" loading="lazy" data-shortname=":(" />As I was at 1&amp;1 I ones spoke with the supervisor and this solved all my problems, the support there was much much better <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile&nbsp; &nbsp; :)" loading="lazy" data-shortname=":)" /></blockquote>

[QUOTE="FreakyJ, post: 1037517, member: 106003"] This is a stupid Company :/ They also have free mobile Internet in the plan (for one sim card) using the O2 mobile Network, suddenly the Internet didn't worked and they told me for two weeks that there is an issue on their side. After the third week I got really angry and wanted to speak with the super visor, no chance. I also called O2 directly and they even told me there is no issue with the network!! O2 gave me the correct APN details, the ones send to the phone suddenly didn't worked anymore and UM couldn't tell me the correct ones, also no Information on the homepage only a link to request the configuration SMS which sends the wrong ones. After two more weeks I had to switch to the old APN details again, don't know what is wrong with these guys.... To make a long story short: The support there is absolutely crap, I wouldn't be a customer of this company if there would be another way to get a 50MBit/s Internet connection... Over copper I get max DSL ~7000 here :( As I was at 1&1 I ones spoke with the supervisor and this solved all my problems, the support there was much much better :) [/QUOTE]

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