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Message: <blockquote data-quote="MarkW" data-source="post: 866529" data-attributes="member: 123346">Hmmm... it was a while ago now, and because I uninstalled it completely, I can't remember the directory where the troublesome files were. Your best bet might be to do a search of your Program Files folder for "HCW.exe".  If you have it (and you wont necessarily have it!) then try renaming it (e.g. HCW.exe.BAKUP)  and rebooting your machine, then see if you can connect.  If you don't have HCW, then clearly you're having problems for a different reason than I was :-( Good luck!!</blockquote>