Windows 7 Freezes on video stop or start [FIXED] (1 Viewer)

revs

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  • February 1, 2007
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    The Sauce of Worcester
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    MediaPortal Version: 1.1.3
    MediaPortal Skin: Streamed MP
    Windows Version: Windows 7 SP1 (w all updates)
    CPU Type: AMD X2 3800+
    HDD: 80GB 2.5" HD for boot, 80GB 2.5" for temporary recording, 5TB UnRAID NAS for storage
    Memory: 2GB
    Motherboard: Gigabyte GA-K8N-Ultra 9
    Video Card: Sapphire ATI HD 3450 512MB
    Video Card Driver: ATI 11.2
    Sound Card:
    Sound Card AC3: Coaxial Out / SPDIF
    Sound Card Driver:
    1. TV Card: Hauppage Nova-T
    1. TV Card Type: DVB-T
    1. TV Card Driver:
    2. TV Card: Hauppage Nova-S2-HD
    2. TV Card Type: DVB-S2
    2. TV Card Driver:
    3. TV Card: [DISABLED] Pinnacle 2000i Pro Dual DVB-T
    3. TV Card Type: DVB-T (dual)
    3. TV Card Driver:
    4. TV Card:
    4. TV Card Type:
    4. TV Card Driver:
    MPEG2 Video Codec: Microsoft DTV
    MPEG2 Audio Codec: Microsoft DTV
    h.264 Video Codec: Microsoft DTV
    Satelite/CableTV Provider: Freesat
    HTPC Case: Antec Mid-Tower
    Cooling: Artic Cooling fan on CPU, Seasonic PSU with 120mm fan
    Power Supply: Seasonic
    Remote: Logitech Harmony 555
    TV: Samsung 40" M87
    TV - HTPC Connection: DVI --> HDMI


    I recently upgraded to Windows 7 and did a clean install of MediaPortal.
    Other than MediaPortal I only have the basics installed (ffdshow, moving pictures, tvseries)

    I have been experiencing random freezes from which I cannot ctrl+alt+delete out of. The freezes occur when starting or stopping TV/Video/OnlineVideos - anything with Video.

    It happens at random. But quite often.

    I managed to reproduce it using the debug logger (blue-3 no plugins). But didn't manage to catch logs. THe logs provided are from normal use with StreamedMP + plugins. However the same issue occurs with no plugins.

    I thought it was IFC to start, but I disabled it and it still happened. I am just using the Microsoft DTV codecs, so dont think its those.


    I believe that the dynamic refresh rate changer causes the problem, as since turning it off I have not had the problem again.
    UPDTE: It just happened again with dynamic refresh rate changer off.. but the logs are not set to debug :( will set them to debug and keep testing.
     

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    revs

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  • February 1, 2007
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    The Sauce of Worcester
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    Re: Windows 7 Freezer on video stop or start (random_)

    UPDATE: - just happened with refresh rate changer off :( so isnt that
     

    revs

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  • February 1, 2007
    1,274
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    The Sauce of Worcester
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    Re: Windows 7 Freezer on video stop or start (random_)

    UPDATE 2 - LOGS!
    Ok so turns out I had luckily left debugging on! So here are my logs.
    Finished a film, pressed 'stop', then it froze. Its an odd freeze where iPiMP works, an LogMeIn logs in etc, however as soon as I press ctrl+alt+del it crashes the whole machine. So only a hard reset works.
     

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    infinite.loop

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  • December 26, 2004
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    Re: Windows 7 Freezer on video stop or start (random_)

    however as soon as I press ctrl+alt+del it crashes the whole machine
    What do you mean with "it crashes the whole machine"?

    Never had an Issue here where CTRL+ALT+DEL would not work. :confused:
    Could you please test if you can reproduce that issue when running MP in windowed mode?

    After "Stopping Media", your logs end with this:
    [NOPARSE]
    2011-03-06 20:47:53.582031 [Info.][MPMain(1)]: Main: Stopping media
    2011-03-06 20:47:53.585937 [Debug][MPMain(1)]: g_Player.doStop() keepTimeShifting = False keepExclusiveModeOn = False
    2011-03-06 20:47:53.586914 [Info.][MPMain(1)]: g_Player.OnStopped()
    2011-03-06 20:47:53.597656 [Info.][MPMain(1)]: TvRecorded:OnPlayRecordingBackStopped Video http://127.0.0.1:30006/0/127.0.0.1/stream.flv?rtmpurl=rtmp%3a%2f%2fcp41752.edgefcs.net%3a1935%2fondemand%3fauth%3ddaEdfcNbndddLdaaFcqbNdRcGbub2bodObK-bnC.sj-bWG-GpuEDqzqMEnEoyI%26aifp%3dv001%26slist%3dsecure%2f400kbps%2fb00z2jf1_1298977928.mp4%3bsecure%2f480kbps%2fMP%2fb00z2jf1_1298977928.mp4%3bsecure%2f1500kbps%2fMP%2fb00z2jf1_1298977623.mp4%3bsecure%2f800kbps%2fMP%2fb00z2jf1_1298977928.mp4%3bsecure%2f3200kbps%2fb00z2jf1_1298999904.mp4&playpath=mp4%3asecure%2f3200kbps%2fb00z2jf1_1298999904.mp4&swfVfy=http%3a%2f%2fwww.bbc.co.uk%2femp%2f10player.swf
    2011-03-06 20:47:53.599609 [Debug][MPMain(1)]: g_Player.doStop() - stop
    2011-03-06 20:47:53.600585 [Info.][MPMain(1)]: [OnlineVideos]OnlineVideosPlayer:ended http://127.0.0.1:30006/0/127.0.0.1/stream.flv?rtmpurl=rtmp%3a%2f%2fcp41752.edgefcs.net%3a1935%2fondemand%3fauth%3ddaEdfcNbndddLdaaFcqbNdRcGbub2bodObK-bnC.sj-bWG-GpuEDqzqMEnEoyI%26aifp%3dv001%26slist%3dsecure%2f400kbps%2fb00z2jf1_1298977928.mp4%3bsecure%2f480kbps%2fMP%2fb00z2jf1_1298977928.mp4%3bsecure%2f1500kbps%2fMP%2fb00z2jf1_1298977623.mp4%3bsecure%2f800kbps%2fMP%2fb00z2jf1_1298977928.mp4%3bsecure%2f3200kbps%2fb00z2jf1_1298999904.mp4&playpath=mp4%3asecure%2f3200kbps%2fb00z2jf1_1298999904.mp4&swfVfy=http%3a%2f%2fwww.bbc.co.uk%2femp%2f10player.swf
    2011-03-06 20:47:53.601562 [Info.][MPMain(1)]: VideoPlayer9: Cleanup DShow graph
    2011-03-06 20:47:53.623046 [Debug][(36)]: SetThumbnails: nothing to do.
    2011-03-06 20:48:12.904296 [Debug][(18)]: plugin: MPClientController - iPiMP ping on 10.0.1.255
    2011-03-06 20:48:12.904296 [Debug][(18)]: plugin: MPClientController - iPiMP ping data MediaPortal,00-1B-21-46-6A-DA,55667,True,True
    2011-03-06 20:49:12.999023 [Debug][(18)]: plugin: MPClientController - iPiMP ping on 10.0.1.255
    2011-03-06 20:49:13.003906 [Debug][(18)]: plugin: MPClientController - iPiMP ping data MediaPortal,00-1B-21-46-6A-DA,55667,True,True
    [/NOPARSE]
    What kind of URL is that after "TvRecorded:OnPlayRecordingBackStopped Video" ? :confused:
    Loging went wrong?
     

    revs

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  • February 1, 2007
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    The Sauce of Worcester
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    Re: Windows 7 Freezes on video stop or start (random)

    Hi - thanks for the reply.

    The ctrl alt del crash is very odd. What happens is MediaPortal freezes on stopping media. I can then then alt+tab around between apps, I can connect remotely via logmein, and I can access iPiMP and still browse the TV Guide etc. So the machine is working, its just MP thats frozen.
    I press ctrl alt del, and then the whole machine crashes. I can no longer move the mouse, alt+tab, use iPiMP, connect via logmein.. very odd!

    The URL after stopping media looks like the Online Videos URL.

    I will do some more tests to see If i can reproduce it in windowed mode, and also if I can get it to reproduce in debug mode with plugins off.
     

    infinite.loop

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  • December 26, 2004
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    Re: Windows 7 Freezes on video stop or start (random)

    I press ctrl alt del, and then the whole machine crashes. I can no longer move the mouse, alt+tab, use iPiMP, connect via logmein.. very odd!
    So it ain't crash (which would be i.e. a BSOD), but it freezes. :)

    The URL after stopping media looks like the Online Videos URL.
    Yes, what confuses me is the TvRecorded:OnPlayRecordingBackStopped Video before that URL, which would mean that you were watching a TV recording. :confused:

    I will do some more tests to see If i can reproduce it in windowed mode, and also if I can get it to reproduce in debug mode with plugins off.
    That would be great!
     

    revs

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  • February 1, 2007
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    The Sauce of Worcester
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    Re: Windows 7 Freezes on video stop or start (random)

    UPDATE: Running full screen with debug mode, no plugins/blue3

    So as I got the same type of crash in debug mode, then i'm guessing its MediaPortal, or maybe codec or graphics setting? Crash happened right after starting a video (managed to hit seek at the same time it seems).


    Now running in debug but in windowed mode to see if that makes a difference (will post logs if/when it crashes). Anything other scenarios for me to test?
     

    revs

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  • February 1, 2007
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    The Sauce of Worcester
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    Re: Windows 7 Freezes on video stop or start (random)

    In case it helps - other than Win 7, MS codecs and ATI 11.2 drivers, all I have that may be a bit 'different' is that im using SPDIF passthrough, and Ihave enabled wait for vertical sync in ati catalyst settings.

    The crash has happened from a NAS box, and from OnlineVideos and Recorded TV, so I can rule out the NAS, or network issues I think
     

    tomhai

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    AW: Re: Windows 7 Freezes on video stop or start (random)

    In case it helps - other than Win 7, MS codecs and ATI 11.2 drivers, all I have that may be a bit 'different' is that im using SPDIF passthrough, and Ihave enabled wait for vertical sync in ati catalyst settings.

    The crash has happened from a NAS box, and from OnlineVideos and Recorded TV, so I can rule out the NAS, or network issues I think
    Hi Revs,

    can you try using MP without ffdshow SPDIF passthrough for some time?
    Just turn off all passthrough boxes in ffdshow audio decoder configuration.
    I have a strange feeeling that the latest ffdshow revisions are not so stable with a view to audio passthrough...
     

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