Windows 7 Freezes on video stop or start [FIXED]

Discussion in '1.1.x and SVN Builds' started by revs, March 6, 2011.

  1. revs
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    revs MP Donator

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    MediaPortal Version: 1.1.3
    MediaPortal Skin: Streamed MP
    Windows Version: Windows 7 SP1 (w all updates)
    CPU Type: AMD X2 3800+
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    TV - HTPC Connection: DVI --> HDMI


    I recently upgraded to Windows 7 and did a clean install of MediaPortal.
    Other than MediaPortal I only have the basics installed (ffdshow, moving pictures, tvseries)

    I have been experiencing random freezes from which I cannot ctrl+alt+delete out of. The freezes occur when starting or stopping TV/Video/OnlineVideos - anything with Video.

    It happens at random. But quite often.



    I managed to reproduce it using the debug logger (blue-3 no plugins). But didn't manage to catch logs. THe logs provided are from normal use with StreamedMP + plugins. However the same issue occurs with no plugins.

    I thought it was IFC to start, but I disabled it and it still happened. I am just using the Microsoft DTV codecs, so dont think its those.


    I believe that the dynamic refresh rate changer causes the problem, as since turning it off I have not had the problem again.
    UPDTE: It just happened again with dynamic refresh rate changer off.. but the logs are not set to debug :( will set them to debug and keep testing.
     

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  3. revs
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    Re: Windows 7 Freezer on video stop or start (random_)

    UPDATE: - just happened with refresh rate changer off :( so isnt that
     
  4. revs
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    Re: Windows 7 Freezer on video stop or start (random_)

    UPDATE 2 - LOGS!
    Ok so turns out I had luckily left debugging on! So here are my logs.
    Finished a film, pressed 'stop', then it froze. Its an odd freeze where iPiMP works, an LogMeIn logs in etc, however as soon as I press ctrl+alt+del it crashes the whole machine. So only a hard reset works.
     

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  5. revs
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    Re: Windows 7 Freezes on video stop or start (random)

    And again! More logs..
     
  6. infinite.loop
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    infinite.loop Retired Team Member

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    Re: Windows 7 Freezer on video stop or start (random_)

    What do you mean with "it crashes the whole machine"?

    Never had an Issue here where CTRL+ALT+DEL would not work. :confused:
    Could you please test if you can reproduce that issue when running MP in windowed mode?

    After "Stopping Media", your logs end with this:
    What kind of URL is that after "TvRecorded:OnPlayRecordingBackStopped Video" ? :confused:
    Loging went wrong?
     
  7. revs
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    Re: Windows 7 Freezes on video stop or start (random)

    Hi - thanks for the reply.

    The ctrl alt del crash is very odd. What happens is MediaPortal freezes on stopping media. I can then then alt+tab around between apps, I can connect remotely via logmein, and I can access iPiMP and still browse the TV Guide etc. So the machine is working, its just MP thats frozen.
    I press ctrl alt del, and then the whole machine crashes. I can no longer move the mouse, alt+tab, use iPiMP, connect via logmein.. very odd!

    The URL after stopping media looks like the Online Videos URL.

    I will do some more tests to see If i can reproduce it in windowed mode, and also if I can get it to reproduce in debug mode with plugins off.
     
  8. infinite.loop
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    infinite.loop Retired Team Member

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    Re: Windows 7 Freezes on video stop or start (random)

    So it ain't crash (which would be i.e. a BSOD), but it freezes. :)

    Yes, what confuses me is the TvRecorded:OnPlayRecordingBackStopped Video before that URL, which would mean that you were watching a TV recording. :confused:

    That would be great!
     
  9. revs
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    Re: Windows 7 Freezes on video stop or start (random)

    UPDATE: Running full screen with debug mode, no plugins/blue3

    So as I got the same type of crash in debug mode, then i'm guessing its MediaPortal, or maybe codec or graphics setting? Crash happened right after starting a video (managed to hit seek at the same time it seems).


    Now running in debug but in windowed mode to see if that makes a difference (will post logs if/when it crashes). Anything other scenarios for me to test?
     
  10. revs
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    Re: Windows 7 Freezes on video stop or start (random)

    In case it helps - other than Win 7, MS codecs and ATI 11.2 drivers, all I have that may be a bit 'different' is that im using SPDIF passthrough, and Ihave enabled wait for vertical sync in ati catalyst settings.

    The crash has happened from a NAS box, and from OnlineVideos and Recorded TV, so I can rule out the NAS, or network issues I think
     
  11. tomhai
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    AW: Re: Windows 7 Freezes on video stop or start (random)

    Hi Revs,

    can you try using MP without ffdshow SPDIF passthrough for some time?
    Just turn off all passthrough boxes in ffdshow audio decoder configuration.
    I have a strange feeeling that the latest ffdshow revisions are not so stable with a view to audio passthrough...
     
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