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The export is to be used when importing the tvguide. That is, you'll put it into the xmltv configuration. I guess that this isn't exactly obvious though. The existing channel-export (channel-part of the configuration tool) also contains the mappings (externalid) if i'm not mistaken so you can use that instead. You'll also get the tunings there, and it has a import button too

I understand the problem now. Need to have a look at what the digital channels put in the display-name, perhaps the mapper can switch completely to use the display-name instead of name. Or just a radio-button with the two options.