Channel not found (1 Viewer)

[Stéphane Lenclud]

I'm getting "channel not found" errors when trying to tune into some channels.
I had a look in the logs myself but could not really make out the problem.
Earlier this week everything was fine.
Attached logs when trying to tune into Sky Atlantic HD.
I also had the same problem with another channel FRANCE 2 HD, not in the logs.

Any suggestions?
@mm1352000

 

[Stéphane Lenclud]

Here the logs I find relevant but I'm not sure what it means.

Spoiler: Relevant logs

17:11:39,269] [Log  ] [26  ] [DEBUG] - CardReservationBase.RequestCardTuneReservation: placed reservation with id=10, tuningdetails=DVBS:tv:SKY Sky Atlantic HD Freq:12032000 ONID:133 TSID:13 SID:110 PMT:0x64 FTA:False LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearH InnerFecRate:Rate3_4 DisEqc:None band:Universal Pilot:NotSet RollOff:NotSet
[2015-05-03 17:11:39,269] [EPG  ] [DVB EPG timer] [INFO ] - Epg: card:3 could not tune to channel:TuneCancelled
[2015-05-03 17:11:39,269] [EPG  ] [DVB EPG timer] [INFO ] - EpgCard: unable to grab epg transponder: 2 ch: Sky Bundesliga HD 8 started on -1
[2015-05-03 17:11:39,269] [Log  ] [26  ] [DEBUG] - CardReservationBase.RequestCardTuneReservation: placed reservation with id=11, tuningdetails=DVBS:tv:SKY Sky Atlantic HD Freq:12032000 ONID:133 TSID:13 SID:110 PMT:0x64 FTA:False LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearH InnerFecRate:Rate3_4 DisEqc:None band:Universal Pilot:NotSet RollOff:NotSet
[2015-05-03 17:11:39,269] [Log  ] [26  ] [INFO ] - Controller:  card:3 type:DvbS users: 0
[2015-05-03 17:11:39,269] [Log  ] [26  ] [INFO ] - Controller:  card:3 type:DvbS is available
[2015-05-03 17:11:39,269] [Log  ] [26  ] [INFO ] - Controller:  card:4 type:DvbS users: 0
[2015-05-03 17:11:39,269] [Log  ] [26  ] [INFO ] - Controller:  card:4 type:DvbS is available
[2015-05-03 17:11:39,269] [Log  ] [26  ] [INFO ] - Controller: try max 2 of 2 cards for timeshifting
[2015-05-03 17:11:39,272] [Log  ] [26  ] [DEBUG] - CardReservationBase: tvcard=3, user=SLION-HTPC, dbChannel=122, ticket=10, tunestate=Tuning, stopstate=Idle
[2015-05-03 17:11:39,272] [EPG  ] [DVB EPG timer] [INFO ] - DVBS:tv:SKY Sky Bundesliga HD 8 Freq:11876000 ONID:133 TSID:14 SID:327 PMT:0x69 FTA:False LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearH InnerFecRate:RateNotSet DisEqc:None band:Universal Pilot:NotSet RollOff:NotSet
[2015-05-03 17:11:39,272] [Log  ] [26  ] [INFO ] - card: CardTune 3 Sky Atlantic HD SLION-HTPC:3:-1
[2015-05-03 17:11:39,272] [Log  ] [26  ] [INFO ] - card: Tune on card 3 to subchannel Sky Atlantic HD
[2015-05-03 17:11:39,272] [Log  ] [26  ] [DEBUG] - card: user: SLION-HTPC:3:-1 tune DVBS:tv:SKY Sky Atlantic HD Freq:12032000 ONID:133 TSID:13 SID:110 PMT:0x64 FTA:False LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearH InnerFecRate:Rate3_4 DisEqc:None band:Universal Pilot:NotSet RollOff:NotSet
[2015-05-03 17:11:39,277] [Log  ] [26  ] [DEBUG] - TimeShifter.OnBeforeTune: resetting audio/video events
[2015-05-03 17:11:39,277] [Log  ] [26  ] [INFO ] - dvbs: Tune:DVBS:tv:SKY Sky Atlantic HD Freq:12032000 ONID:133 TSID:13 SID:110 PMT:0x64 FTA:False LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearH InnerFecRate:Rate3_4 DisEqc:None band:Universal Pilot:NotSet RollOff:NotSet
[2015-05-03 17:11:39,277] [Log  ] [26  ] [INFO ] - dvbs:  Tune:DVBS:tv:SKY Sky Atlantic HD Freq:12032000 ONID:133 TSID:13 SID:110 PMT:0x64 FTA:False LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearH InnerFecRate:Rate3_4 DisEqc:None band:Universal Pilot:NotSet RollOff:NotSet
[2015-05-03 17:11:39,277] [Log  ] [26  ] [INFO ] - dvb:GetNewSubChannel:0 #0
[2015-05-03 17:11:39,277] [Log  ] [26  ] [INFO ] - TvDvbChannel ctor new subchIndex:0
[2015-05-03 17:11:39,279] [Log  ] [26  ] [INFO ] - card: AddTuneEvent card: 3 / subch: 0
[2015-05-03 17:11:39,279] [Log  ] [26  ] [INFO ] - LNB low:9750 hi:10600 switch:11700
[2015-05-03 17:11:39,279] [Log  ] [26  ] [INFO ] - dvbs:channel modulation is set to ModNotSet
[2015-05-03 17:11:39,279] [Log  ] [26  ] [INFO ] - dvbs:channel FECRate is set to Rate3_4
[2015-05-03 17:11:39,379] [Log  ] [26  ] [INFO ] - dvb:Submiting tunerequest Channel:Sky Atlantic HD subChannel:0
[2015-05-03 17:11:39,379] [Log  ] [26  ] [INFO ] - dvb:using existing subchannel:0
[2015-05-03 17:11:39,379] [Log  ] [26  ] [INFO ] - dvb:Submit tunerequest size:1 new:0
[2015-05-03 17:11:39,379] [Log  ] [26  ] [INFO ] - subch:0 OnBeforeTune
[2015-05-03 17:11:39,379] [Log  ] [26  ] [INFO ] - dvb:Submit tunerequest calling put_TuneRequest
[2015-05-03 17:11:39,379] [Log  ] [26  ] [INFO ] - dvb:Submit tunerequest done calling put_TuneRequest
[2015-05-03 17:11:39,379] [Log  ] [26  ] [INFO ] - subch:0 OnAfterTune
[2015-05-03 17:11:39,379] [Log  ] [26  ] [INFO ] - RunGraph
[2015-05-03 17:11:39,379] [Log  ] [26  ] [INFO ] - subch:0 OnGraphStart
[2015-05-03 17:11:39,379] [Log  ] [26  ] [INFO ] - dvb:  RunGraph
[2015-05-03 17:11:40,044] [Log  ] [26  ] [INFO ] - dvb:  LockInOnSignal ok
[2015-05-03 17:11:40,047] [Log  ] [26  ] [INFO ] - subch:0 OnGraphStarted
[2015-05-03 17:11:40,047] [Log  ] [26  ] [INFO ] - subch:0 SetupPmtGrabber:pid 64 sid:6E
[2015-05-03 17:11:40,047] [Log  ] [26  ] [INFO ] - subch:0 set pmt grabber pmt:64 sid:6E
[2015-05-03 17:11:40,047] [Log  ] [26  ] [DEBUG] - TimeShifter.OnAfterTune: resetting audio/video time
[2015-05-03 17:11:40,047] [Log  ] [26  ] [DEBUG] - WaitForPMT: Waiting for PMT 64
[2015-05-03 17:11:50,048] [Log  ] [26  ] [DEBUG] - WaitForPMT: Timed out waiting for PMT after 10.0011537 seconds. Increase the PMT timeout value?
[2015-05-03 17:11:50,048] [Log  ] [26  ] [DEBUG] - Setting to 0 to search for new PMT.
[2015-05-03 17:11:50,048] [Log  ] [26  ] [INFO ] - subch:0 SetupPmtGrabber:pid 0 sid:6E
[2015-05-03 17:11:50,048] [Log  ] [26  ] [INFO ] - subch:0 set pmt grabber pmt:0 sid:6E
[2015-05-03 17:11:50,048] [Log  ] [26  ] [DEBUG] - TimeShifter.OnAfterTune: resetting audio/video time
[2015-05-03 17:11:50,048] [Log  ] [26  ] [DEBUG] - WaitForPMT: Waiting for PMT 0
[2015-05-03 17:12:00,049] [Log  ] [26  ] [DEBUG] - WaitForPMT: Timed out waiting for PMT after 10.0011536 seconds. Increase the PMT timeout value?
[2015-05-03 17:12:00,049] [Log  ] [26  ] [DEBUG] - Setting to 0 to search for new PMT.
[2015-05-03 17:12:00,049] [Log  ] [26  ] [INFO ] - tvcard:FreeSubChannel: subchannels count 1 subch#0
[2015-05-03 17:12:00,049] [Log  ] [26  ] [INFO ] - DVB subch:0 Decompose()
[2015-05-03 17:12:00,049] [Log  ] [26  ] [INFO ] - FreeSubChannel CA: freeing sub channel : 0
[2015-05-03 17:12:00,049] [Log  ] [26  ] [INFO ] - tvcard:FreeSubChannel : no subchannels present, pausing graph
[2015-05-03 17:12:00,049] [Log  ] [26  ] [INFO ] - dvb:StopGraph called
[2015-05-03 17:12:00,049] [Log  ] [26  ] [INFO ] - tvcard:FreeAllSubChannels
[2015-05-03 17:12:00,049] [Log  ] [26  ] [INFO ] - dvb:StopGraph
[2015-05-03 17:12:00,054] [Log  ] [26  ] [INFO ] - debug: IMediaControl stopped! hr = 0x0 :)
[2015-05-03 17:12:00,054] [Log  ] [26  ] [INFO ] - card2:SLION-HTPC 3 -1
[2015-05-03 17:12:00,054] [Log  ] [26  ] [DEBUG] - CardReservation.RemoveTuneTicket: removed reservation with id=10, tuningdetails=DVBS:tv:SKY Sky Atlantic HD Freq:12032000 ONID:133 TSID:13 SID:110 PMT:0x64 FTA:False LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearH InnerFecRate:Rate3_4 DisEqc:None band:Universal Pilot:NotSet RollOff:NotSet
[2015-05-03 17:12:00,054] [Log  ] [26  ] [INFO ] - card: SignalTuneEvent card: 3 / subch: 0
[2015-05-03 17:12:00,054] [Log  ] [26  ] [INFO ] - Controller: SLION-HTPC 3 -1
[2015-05-03 17:12:00,054] [Log  ] [26  ] [INFO ] - Controller: Timeshifting failed, lets try next available card.
[2015-05-03 17:12:00,056] [Log  ] [26  ] [DEBUG] - CardReservationBase: tvcard=4, user=SLION-HTPC, dbChannel=122, ticket=11, tunestate=Tuning, stopstate=Idle
[2015-05-03 17:12:00,056] [Log  ] [26  ] [INFO ] - card: CardTune 4 Sky Atlantic HD SLION-HTPC:4:-1
[2015-05-03 17:12:00,056] [Log  ] [26  ] [INFO ] - card: Tune on card 4 to subchannel Sky Atlantic HD
[2015-05-03 17:12:00,056] [Log  ] [26  ] [DEBUG] - card: user: SLION-HTPC:4:-1 tune DVBS:tv:SKY Sky Atlantic HD Freq:12032000 ONID:133 TSID:13 SID:110 PMT:0x64 FTA:False LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearH InnerFecRate:Rate3_4 DisEqc:None band:Universal Pilot:NotSet RollOff:NotSet
[2015-05-03 17:12:00,061] [Log  ] [26  ] [DEBUG] - TimeShifter.OnBeforeTune: resetting audio/video events
[2015-05-03 17:12:00,061] [Log  ] [26  ] [INFO ] - dvbs: Tune:DVBS:tv:SKY Sky Atlantic HD Freq:12032000 ONID:133 TSID:13 SID:110 PMT:0x64 FTA:False LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearH InnerFecRate:Rate3_4 DisEqc:None band:Universal Pilot:NotSet RollOff:NotSet
[2015-05-03 17:12:00,061] [Log  ] [26  ] [INFO ] - dvbs:  Tune:DVBS:tv:SKY Sky Atlantic HD Freq:12032000 ONID:133 TSID:13 SID:110 PMT:0x64 FTA:False LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearH InnerFecRate:Rate3_4 DisEqc:None band:Universal Pilot:NotSet RollOff:NotSet
[2015-05-03 17:12:00,061] [Log  ] [26  ] [INFO ] - dvb:GetNewSubChannel:0 #0
[2015-05-03 17:12:00,061] [Log  ] [26  ] [INFO ] - TvDvbChannel ctor new subchIndex:0
[2015-05-03 17:12:00,061] [Log  ] [26  ] [INFO ] - card: AddTuneEvent card: 4 / subch: 0
[2015-05-03 17:12:00,061] [Log  ] [26  ] [INFO ] - LNB low:9750 hi:10600 switch:11700
[2015-05-03 17:12:00,064] [Log  ] [26  ] [INFO ] - dvbs:channel modulation is set to ModNotSet
[2015-05-03 17:12:00,064] [Log  ] [26  ] [INFO ] - dvbs:channel FECRate is set to Rate3_4
[2015-05-03 17:12:00,164] [Log  ] [26  ] [INFO ] - dvb:Submiting tunerequest Channel:Sky Atlantic HD subChannel:0
[2015-05-03 17:12:00,164] [Log  ] [26  ] [INFO ] - dvb:using existing subchannel:0
[2015-05-03 17:12:00,164] [Log  ] [26  ] [INFO ] - dvb:Submit tunerequest size:1 new:0
[2015-05-03 17:12:00,164] [Log  ] [26  ] [INFO ] - subch:0 OnBeforeTune
[2015-05-03 17:12:00,164] [Log  ] [26  ] [INFO ] - dvb:Submit tunerequest calling put_TuneRequest
[2015-05-03 17:12:00,164] [Log  ] [26  ] [INFO ] - dvb:Submit tunerequest done calling put_TuneRequest
[2015-05-03 17:12:00,164] [Log  ] [26  ] [INFO ] - subch:0 OnAfterTune
[2015-05-03 17:12:00,164] [Log  ] [26  ] [INFO ] - RunGraph
[2015-05-03 17:12:00,164] [Log  ] [26  ] [INFO ] - subch:0 OnGraphStart
[2015-05-03 17:12:00,164] [Log  ] [26  ] [INFO ] - dvb:  RunGraph
[2015-05-03 17:12:00,811] [Log  ] [26  ] [INFO ] - dvb:  LockInOnSignal ok
[2015-05-03 17:12:00,811] [Log  ] [26  ] [INFO ] - subch:0 OnGraphStarted
[2015-05-03 17:12:00,811] [Log  ] [26  ] [INFO ] - subch:0 SetupPmtGrabber:pid 64 sid:6E
[2015-05-03 17:12:00,811] [Log  ] [26  ] [INFO ] - subch:0 set pmt grabber pmt:64 sid:6E
[2015-05-03 17:12:00,811] [Log  ] [26  ] [DEBUG] - TimeShifter.OnAfterTune: resetting audio/video time
[2015-05-03 17:12:00,811] [Log  ] [26  ] [DEBUG] - WaitForPMT: Waiting for PMT 64
[2015-05-03 17:12:10,813] [Log  ] [26  ] [DEBUG] - WaitForPMT: Timed out waiting for PMT after 10.0011537 seconds. Increase the PMT timeout value?
[2015-05-03 17:12:10,813] [Log  ] [26  ] [DEBUG] - Setting to 0 to search for new PMT.
[2015-05-03 17:12:10,813] [Log  ] [26  ] [INFO ] - subch:0 SetupPmtGrabber:pid 0 sid:6E
[2015-05-03 17:12:10,813] [Log  ] [26  ] [INFO ] - subch:0 set pmt grabber pmt:0 sid:6E
[2015-05-03 17:12:10,813] [Log  ] [26  ] [DEBUG] - TimeShifter.OnAfterTune: resetting audio/video time
[2015-05-03 17:12:10,813] [Log  ] [26  ] [DEBUG] - WaitForPMT: Waiting for PMT 0
[2015-05-03 17:12:20,814] [Log  ] [26  ] [DEBUG] - WaitForPMT: Timed out waiting for PMT after 10.0011537 seconds. Increase the PMT timeout value?
[2015-05-03 17:12:20,814] [Log  ] [26  ] [DEBUG] - Setting to 0 to search for new PMT.
[2015-05-03 17:12:20,814] [Log  ] [26  ] [INFO ] - tvcard:FreeSubChannel: subchannels count 1 subch#0
[2015-05-03 17:12:20,814] [Log  ] [26  ] [INFO ] - DVB subch:0 Decompose()
[2015-05-03 17:12:20,814] [Log  ] [26  ] [INFO ] - FreeSubChannel CA: freeing sub channel : 0
[2015-05-03 17:12:20,814] [Log  ] [26  ] [INFO ] - tvcard:FreeSubChannel : no subchannels present, pausing graph
[2015-05-03 17:12:20,814] [Log  ] [26  ] [INFO ] - dvb:StopGraph called
[2015-05-03 17:12:20,814] [Log  ] [26  ] [INFO ] - tvcard:FreeAllSubChannels
[2015-05-03 17:12:20,814] [Log  ] [26  ] [INFO ] - dvb:StopGraph
[2015-05-03 17:12:20,819] [Log  ] [26  ] [INFO ] - debug: IMediaControl stopped! hr = 0x0 :)
[2015-05-03 17:12:20,819] [Log  ] [26  ] [INFO ] - card2:SLION-HTPC 4 -1
[2015-05-03 17:12:20,819] [Log  ] [26  ] [DEBUG] - CardReservation.RemoveTuneTicket: removed reservation with id=11, tuningdetails=DVBS:tv:SKY Sky Atlantic HD Freq:12032000 ONID:133 TSID:13 SID:110 PMT:0x64 FTA:False LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearH InnerFecRate:Rate3_4 DisEqc:None band:Universal Pilot:NotSet RollOff:NotSet
[2015-05-03 17:12:20,819] [Log  ] [26  ] [INFO ] - card: SignalTuneEvent card: 4 / subch: 0
[2015-05-03 17:12:20,819] [Log  ] [26  ] [INFO ] - Controller: SLION-HTPC 4 -1
[2015-05-03 17:12:20,821] [Log  ] [26  ] [INFO ] - Controller: Timeshifting failed, no more cards available.

 

[mm1352000]

It looks like TV Server is not receiving the stream from the tuner.
Have you tried removing and reinserting the CAM?
If all else fails, restarting the tuner driver should resolve the problem.

 

[HTPCSourcer]

Atlantic HD is broadcasted on 11.993 GHz. According to your log MePo attempts tuning at 12.032 GHz - no wonder that it doesn't work.

 

[Stéphane Lenclud]

Tried cold boot, it's no better. Did try change CAM settings in drivers too, did remove CAM and put it back in, same issues.

If all else fails, restarting the tuner driver should resolve the problem.

How do I do that? Surely cold boot took care of that right?

 

[Stéphane Lenclud]

Atlantic HD is broadcasted on 11.993 GHz. According to your log MePo attempts tuning at 12.032 GHz - no wonder that it doesn't work.

Thanks that fixed it. Looks like the scan I did yesterday trying to fix FRANCE 2 HD broke the Sky Atlantic HD tuning then.
Just checked in my XML export from before the scan and the frequency was correct then.
Can't trust a scan

 

[Stéphane Lenclud]

Ok that scan was useless it broke some channels and did not fix the ones that were broken.
I could fix both FRANCE 2 and M6 by editing the tuning details as provided by http://en.kingofsat.net
Too bad I missed the rugby final yesterday because of that