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<blockquote data-quote="mm1352000" data-source="post: 1137416" data-attributes="member: 82144"><p>Sorry for not responding to your previous message.</p><p></p><p></p><p>I did look at the server logs... but unfortunately they don't cover the same period as the client disconnection, and therefore they're useless.</p><p></p><p>Here's the client side:</p><p></p><p>[2015-05-04 23:28:51,529] [Log ] [MPMain ] [INFO ] - TVHome.ViewChannelAndCheck(): View channel=BBC One HD</p><p>...</p><p>[2015-05-04 23:34:50,354] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [ERROR] - TvServer: Failed to execute remote TV server operation (IsAnyCardRecording) The operation has timed out after 3000.</p><p>[2015-05-04 23:34:50,444] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [INFO ] - RemoteControl - Disconnected</p><p>[2015-05-04 23:34:50,444] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [INFO ] - TVHome: OnRemotingDisconnected</p><p>[2015-05-04 23:34:50,456] [Log ] [MPMain ] [INFO ] - g_Player.OnStopped()</p><p></p><p>...and the earliest entries in the server logs:</p><p>[2015-05-04 23:47:45,085] [Log ] [7 ] [INFO ] - TV Service: Starting</p><p></p><p><strong>I'm still interested in seeing <em>concurrent </em>client and server log files.</strong></p><p></p><p></p><p>This could easily have been the problem.</p><p></p><p></p><p>This client now appears to have a corrupt MovingPictures database:</p><p></p><p>[2015-05-24 13:37:54,597] [Log ] [MPMain ] [INFO ] - SQLiteClient: Closing database: movingpictures.db3</p><p>[2015-05-24 13:37:54,597] [Log ] [MPMain ] [INFO ] - SQLiteClient: Closing database:</p><p>[2015-05-24 13:37:54,597] [Log ] [MPMain ] [INFO ] - SQLiteClient: Closing database:</p><p>[2015-05-24 13:37:54,597] [Log ] [MPMain ] [INFO ] - SQLiteClient: Closing database:</p><p>[2015-05-24 13:37:54,597] [Log ] [MPMain ] [INFO ] - SQLiteClient: Closing database:</p><p>[2015-05-24 13:37:54,612] [Log ] [MPMain ] [INFO ] - SQLiteClient: Closing database: </p><p>...</p><p>[2015-05-24 13:38:25,968] [Error ] [Artwork Updater] [ERROR] - SQLiteClient: cmd:sqlite3_step err:ERROR detailed<img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite5" alt=":confused:" title="Confused :confused:" loading="lazy" data-shortname=":confused:" />QL logic error or missing database query:update movie_info set title = 'Care Bears: Tell-Tale Tummies', alternate_titles = ' ', sortby = 'care bears telltale tummies', directors = ' ', writers = ' ', actors = ' ', release_date = '2015-05-09 12:09:58Z', year = '2015', genres = ' ', certification = ' ', language = ' ', tagline = ' ', summary = 'Come along with the Care Bearsâ„¢ for more friendship-filled adventures among the clouds and rainbows of Care-a-lot! Whether it''s teaching Grumpy how to ride a bicycle or becoming detectives to help Grizzle find his missing best friend, the Care Bears discover the true meaning of teamwork. Along the way, they also learn how important it is to always tell friends the truth. So hop on your bicycle and join the care bears at Rainshine Meadow for eight enchanting tales of caring, sharing, and fun!', studios = ' ', collections = ' ', plotkeywords = ' ', score = '0', popularity = '0', date_added = '2013-11-10 17:05:58Z', runtime = '0', imdb_id = ' ', originaldirectoryname = ' ', primary_source = '3', alternatecovers = ' ', coverfullpath = ' ', coverthumbfullpath = ' ', backdropfullpath = ' ', details_url = ' ' where id = 6</p><p></p><p>Please fix that first:</p><p><a href="http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/16_Support/Troubleshooting/Repair_SQLite_Database" target="_blank">http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/16_Support/Troubleshooting/Repair_SQLite_Database</a></p><p></p><p>After that, please post fresh and concurrent log files from both client <em>and</em> server, and be sure to note whether the TV service is still running after reproducing the problem.</p></blockquote><p></p>
[QUOTE="mm1352000, post: 1137416, member: 82144"] Sorry for not responding to your previous message. I did look at the server logs... but unfortunately they don't cover the same period as the client disconnection, and therefore they're useless. Here's the client side: [2015-05-04 23:28:51,529] [Log ] [MPMain ] [INFO ] - TVHome.ViewChannelAndCheck(): View channel=BBC One HD ... [2015-05-04 23:34:50,354] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [ERROR] - TvServer: Failed to execute remote TV server operation (IsAnyCardRecording) The operation has timed out after 3000. [2015-05-04 23:34:50,444] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [INFO ] - RemoteControl - Disconnected [2015-05-04 23:34:50,444] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [INFO ] - TVHome: OnRemotingDisconnected [2015-05-04 23:34:50,456] [Log ] [MPMain ] [INFO ] - g_Player.OnStopped() ...and the earliest entries in the server logs: [2015-05-04 23:47:45,085] [Log ] [7 ] [INFO ] - TV Service: Starting [B]I'm still interested in seeing [I]concurrent [/I]client and server log files.[/B] This could easily have been the problem. This client now appears to have a corrupt MovingPictures database: [2015-05-24 13:37:54,597] [Log ] [MPMain ] [INFO ] - SQLiteClient: Closing database: movingpictures.db3 [2015-05-24 13:37:54,597] [Log ] [MPMain ] [INFO ] - SQLiteClient: Closing database: [2015-05-24 13:37:54,597] [Log ] [MPMain ] [INFO ] - SQLiteClient: Closing database: [2015-05-24 13:37:54,597] [Log ] [MPMain ] [INFO ] - SQLiteClient: Closing database: [2015-05-24 13:37:54,597] [Log ] [MPMain ] [INFO ] - SQLiteClient: Closing database: [2015-05-24 13:37:54,612] [Log ] [MPMain ] [INFO ] - SQLiteClient: Closing database: ... [2015-05-24 13:38:25,968] [Error ] [Artwork Updater] [ERROR] - SQLiteClient: cmd:sqlite3_step err:ERROR detailed:SQL logic error or missing database query:update movie_info set title = 'Care Bears: Tell-Tale Tummies', alternate_titles = ' ', sortby = 'care bears telltale tummies', directors = ' ', writers = ' ', actors = ' ', release_date = '2015-05-09 12:09:58Z', year = '2015', genres = ' ', certification = ' ', language = ' ', tagline = ' ', summary = 'Come along with the Care Bearsâ„¢ for more friendship-filled adventures among the clouds and rainbows of Care-a-lot! Whether it''s teaching Grumpy how to ride a bicycle or becoming detectives to help Grizzle find his missing best friend, the Care Bears discover the true meaning of teamwork. Along the way, they also learn how important it is to always tell friends the truth. So hop on your bicycle and join the care bears at Rainshine Meadow for eight enchanting tales of caring, sharing, and fun!', studios = ' ', collections = ' ', plotkeywords = ' ', score = '0', popularity = '0', date_added = '2013-11-10 17:05:58Z', runtime = '0', imdb_id = ' ', originaldirectoryname = ' ', primary_source = '3', alternatecovers = ' ', coverfullpath = ' ', coverthumbfullpath = ' ', backdropfullpath = ' ', details_url = ' ' where id = 6 Please fix that first: [URL]http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/16_Support/Troubleshooting/Repair_SQLite_Database[/URL] After that, please post fresh and concurrent log files from both client [I]and[/I] server, and be sure to note whether the TV service is still running after reproducing the problem. [/QUOTE]
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