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<blockquote data-quote="mm1352000" data-source="post: 1137719" data-attributes="member: 82144"><p>Thanks! <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p><p></p><p>From a server perspective: the server notes that the client disconnects...</p><p>[2015-05-27 23:30:35,914] [Log ] [HeartBeatMonitor] [INFO ] - Controller: Heartbeat Monitor - kicking idle user Frontroom-PC</p><p></p><p>...but it just keeps on trucking. So, it looks like the server is okay.</p><p></p><p></p><p>Ahhhh, I see.</p><p></p><p>You said other clients don't have a problem, right? ...only this one particular client (?).</p><p></p><p>Normally such a message might point to a router/switch (or Broadband modem) issue, because the default gateway is usually configured to be the router in a local network. However, if the other devices on the network don't experience any problems, it's more likely that the problem is limited to the specific device (in this case: this specific client PC).</p><p></p><p>To completely rule out the router/switch...</p><p>Have you tried swapping the port that the client is connected to on the router/switch (to eliminate the possibility of a bad port)?</p><p>Does the router/switch have a log that you can get to, and if so, is there anything interesting in it that coincides with the periods when you have connection problems?</p><p></p><p>To determine which element (hardware or software - OS, driver etc.) of the client is at fault...</p><p>Do you happen to have a wireless or wired network card (or even an alternative network adaptor) that you could try (to see if it has the same problem)?</p><p>Are you sure you have the right network adaptor driver installed?</p><p></p><p>Note: I'm assuming the network cable itself is okay, since you had problems with HomePlug too.</p></blockquote><p></p>
[QUOTE="mm1352000, post: 1137719, member: 82144"] Thanks! :) From a server perspective: the server notes that the client disconnects... [2015-05-27 23:30:35,914] [Log ] [HeartBeatMonitor] [INFO ] - Controller: Heartbeat Monitor - kicking idle user Frontroom-PC ...but it just keeps on trucking. So, it looks like the server is okay. Ahhhh, I see. You said other clients don't have a problem, right? ...only this one particular client (?). Normally such a message might point to a router/switch (or Broadband modem) issue, because the default gateway is usually configured to be the router in a local network. However, if the other devices on the network don't experience any problems, it's more likely that the problem is limited to the specific device (in this case: this specific client PC). To completely rule out the router/switch... Have you tried swapping the port that the client is connected to on the router/switch (to eliminate the possibility of a bad port)? Does the router/switch have a log that you can get to, and if so, is there anything interesting in it that coincides with the periods when you have connection problems? To determine which element (hardware or software - OS, driver etc.) of the client is at fault... Do you happen to have a wireless or wired network card (or even an alternative network adaptor) that you could try (to see if it has the same problem)? Are you sure you have the right network adaptor driver installed? Note: I'm assuming the network cable itself is okay, since you had problems with HomePlug too. [/QUOTE]
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