- Moderator
- #1
The Issue Tracker
We use the Issue Tracker at our Google Code page for tracking both bugs and enhancement requests. If you have either, this is where you should be heading. Before you head over there though, please read through this guide as it will help you become more familiar with our process.
To begin with, to report a bug or a request an enhancement on the Issue Tracker, you need a Google account. It is free and quick to sign up. I'm sorry this is just how it is. If you really don't want to create a Google account, that is okay, you can post here on the forums. But this requires a skinner or someone else to transcribe your request into the Issue Tracker, which means there is a chance it could get overlooked and it is a certainty it will take the developers longer to get to your issue. Skinners decide what to work on based on the Issue Tracker's priority listings.
Submitting Bug Reports
If you have found what you feel like is a legitimate, undocumented bug in Streamed MP , you should create a bug report on the Issue Tracker. You should keep the following points in mind though when creating or deciding to create a new issue:
The Issue Tracker is not technical support. If you have a question about how to use the plug-in or how to get it working with your setup, this probably should be posted in the forum. If MediaPortal crashed, there are error messages in your log file, or something is clearly not working as intended, then you should create a new issue on the Tracker.
The Issue Tracker has a great search function. Please use it before you create a new bug report, as it is very possible you are not the first to experience the problem. If an issue already exists and you feel you have something to add, post in the thread for the issue.
If you want to be kept up to date on an issue, click the star next to the issue on the list. Once you do this you will receive email updates as the status of the issue changes. This also serves as an indicator of the need from the user base for an issue to get fixed. Basically a way to vote for the priority of the issue.
When creating your bug report please explain the issue clearly and if possible include a screenshot of the bug.
Also a bug report won't be accepted if you aren't running the latest Builds of the plugins as they come bundled with the installer.
Making Enhancement Requests
For feature requests, as mentioned above, we also use the Issue Tracker. If you feel like you have a great idea, by all means please create a new Enhancement Issue in the tracker. When making a new issue please use the Enhancement Request Template selectable from the drop-down at the top of the new request page (the default if you click the above link). And when making requests, please keep the following things in mind:
As mentioned before, the search function on the issue tracker is very good. Please use it.
We use the Issue Tracker at our Google Code page for tracking both bugs and enhancement requests. If you have either, this is where you should be heading. Before you head over there though, please read through this guide as it will help you become more familiar with our process.
To begin with, to report a bug or a request an enhancement on the Issue Tracker, you need a Google account. It is free and quick to sign up. I'm sorry this is just how it is. If you really don't want to create a Google account, that is okay, you can post here on the forums. But this requires a skinner or someone else to transcribe your request into the Issue Tracker, which means there is a chance it could get overlooked and it is a certainty it will take the developers longer to get to your issue. Skinners decide what to work on based on the Issue Tracker's priority listings.
Submitting Bug Reports
If you have found what you feel like is a legitimate, undocumented bug in Streamed MP , you should create a bug report on the Issue Tracker. You should keep the following points in mind though when creating or deciding to create a new issue:
The Issue Tracker is not technical support. If you have a question about how to use the plug-in or how to get it working with your setup, this probably should be posted in the forum. If MediaPortal crashed, there are error messages in your log file, or something is clearly not working as intended, then you should create a new issue on the Tracker.
The Issue Tracker has a great search function. Please use it before you create a new bug report, as it is very possible you are not the first to experience the problem. If an issue already exists and you feel you have something to add, post in the thread for the issue.
If you want to be kept up to date on an issue, click the star next to the issue on the list. Once you do this you will receive email updates as the status of the issue changes. This also serves as an indicator of the need from the user base for an issue to get fixed. Basically a way to vote for the priority of the issue.
When creating your bug report please explain the issue clearly and if possible include a screenshot of the bug.
Also a bug report won't be accepted if you aren't running the latest Builds of the plugins as they come bundled with the installer.
Making Enhancement Requests
For feature requests, as mentioned above, we also use the Issue Tracker. If you feel like you have a great idea, by all means please create a new Enhancement Issue in the tracker. When making a new issue please use the Enhancement Request Template selectable from the drop-down at the top of the new request page (the default if you click the above link). And when making requests, please keep the following things in mind:
As mentioned before, the search function on the issue tracker is very good. Please use it.
Sweden
But now i also seems to work anyway. But its not a bug then 