Win TV CI problems, Media portal 1.8 (1 Viewer)

[Doffen]

Hi.

I have a setup with Win TV CI and Win TV Nova T-500 DVB-T
Running Windows 8.1 64 bit, and Media Portal 1.8

I have a problem to get the CI module working.
CAM card is paired to the CAM, checked in a TV and is working well.

The problem is to get the Media Portal to use the Win Tv CI module.

As you can see the Win TV CI module is not listed in the screenshot.

Is this a driver problem or is it something else?

 

[mm1352000]

Hello and welcome!

Did you restart the TV service after installing the WinTV CI driver?
If not, you need to do that.

If yes, please use the MP watchdog tool with option 3 to export your existing log files, then attach the zip file here.

 

[Doffen]

Hi.

TV Service has been restarted several times.
I have also tried to reinstall the driver to the Ci Module.

 

[mm1352000]

Well, it looks like the driver is not installed correctly. The DXDIAG log is showing that the system/Windows hasn't recognised it either. TV Server can't use it until the driver is installed properly.

My suggestion would be to try hcwclear, and then install the driver again. You could also try to contact Hauppauge support to confirm the WinTV CI is compatible with Windows 8.